Facilities Manager
At Drift we define our “guests” as our customers, employees and community. We feel that every interaction we have with them is an extension of our brand. We believe in doing things that don’t scale and strive to provide an experience that is unparalleled in B2B SaaS each and every day.
As a Facilities Manager, you will be supporting our guests in a variety of ways - we’re constantly thinking of new ways that we can level up the experience they have in our office. You will work closely with our Manager of Drift Experience, our Office Manager, and our Candidate Concierge to make sure the office is operating like a 5 star hotel.
What you’ll be doing on the Experience team at Drift:
- Coordinate repairs within physical office space
- Work with office manager to arrange all new employee setups
- Maintain adequate inventory of general office supplies
- Responsible for overall office organization
- Manage all inventory, operations, and cleanliness of the employee kitchen
- Manage relationships with vendors including contract and record maintenance
- Work in conjunction with office manager to act as a “runner” to ensure the front desk is always covered
- Assist with any physical needs around special events
- Act as a liaison between Drift and the building property manager
- Manage all incoming and outgoing of packages
- Create and manage a help desk ticket processing system; respond accordingly to any/all requests coming in through system
About you and what type of skills you’ll need:
- Positive, self-motivated team player, with good attention to detail
- Previous experience maintaining building facilities
- Strong project management skills
- Ability to communicate clearly with a variety of stakeholders
- Ability to think creatively and stay within budget
- Willingness to engage in manual labor
- Calm under pressure and deliver results quickly
About Drift
Drift is the world’s first and only conversational marketing and sales platform. More than 100,000 businesses use Drift to provide a modern buying experience for potential customers, generate more qualified leads, and dramatically accelerate the sales cycle.
At Drift, team members:
- Have complete ownership and accountability over their role and functional area
- Have complete transparency into the rest of the company (and are expected to show their work and do the same)
- Have a sense of urgency. We are building a once in a lifetime company at Drift, so we move fast every single day.