At MassMutual, we're passionate about helping millions of people find financial freedom and this passion has driven our approach to developing highly interactive digital experiences for our customers.

The Digital Experience team, part of MassMutual's ETX organization, exists to create, deliver and support innovative digital products that help our customers as they secure their future and protect the ones they love.

We do that by creating an inclusive culture that values our differences and provides opportunities to learn from each other. We work collaboratively in diverse, Agile teams that are product-centric and focused on efficient delivery.

We like to have fun, challenge each other, and are energized to create innovative solutions that exceed the changing needs of our customers.

We design, build, and support all of MassMutual's customer-facing digital assets, keeping our customers at the heart of EVERYTHING we do, and using data to make the best decisions we can. 

To help us achieve our mission, we are hiring an Executive Assistant to join our team.

If this sounds like a place where you would thrive professionally and personally, please read on!

What great looks like in this role?

We are seeking a dynamic team member to assist in the planning, coordination, and management of both day-to-day and large-scale activities and functions. We have a flexible office environment with a focus on collaboration, learning, and growth. Join this growing team and love where you work!

Objectives of the role

• Provide professional administrative services to support critical office functions and help maintain an engaging office environment, with a primary focus on the operational needs of Digital Experience.

• Provide Department/Division administrative activities including onboarding, staffing, and facilities/space planning. 

Essential Responsibilities

Executive Support (60%)

• Act as the point of contact between the executives and internal/external clients

• Manage calendars and scheduling

• Coordinate executive communications including receiving calls/messages and routing correspondence

• Coordinate signatures for contracts and other legal documents

• Manage travel itineraries

• Capture minutes, action items and follow-ups from meetings

• Assist in record keeping and record management

Office & Event Management (30%)

• Assist in employee onboarding

• Assist in coordination of team-wide engagement events

• Assist in coordination of community engagement events

• General administrative support

Special Projects (10%)

• Preparing documents and presentation for review and presentation by executives

• Occasional travel to other offices

Basic Qualifications

• 3+ years of experience in a high level administrative role

• Knowledge of collaboration tools, including GSuite, Slack, and Atlassian

• Strong communication skills and organizational skills

• Excellent interpersonal skills, great at building and fostering relationships with internal and external partners

• Ability to handle information with confidentiality

• Authorized to work in the USA without sponsorship now and in the future

Preferred Qualifications

• In-person and virtual event planning experience or skills 

• Passion for outreach, community engagement, and collaboration

#LI-RO1

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.