Executive Assistant

| Greater Boston Area
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Why You Should Join

The Executive Assistant is a member of the People Operations Team, reporting to the Chief People Officer. They will provide business support to the CEO, Chief People Officer (CPO), and Chief Financial Officer (CFO) to ensure that the company-wide operational cadence is clear and prioritized. This is a great opportunity for a self-motivated and eager project manager to work directly with members of our C-Suite and have insight to the vision and strategy of a leading tech company in hyper-growth mode (3x customers, 3x revenue, and 3x employees in the last 18 months!) while having hands-on impact on executing that vision.

How You Will Make a Difference 

A successful EA will be a methodical, organized, take-charge project manager and executive support coordinator who has a deep understanding of all of Klaviyo’s business needs and the impact of major initiatives across departments. In this role you will:

  • Manage the operational cadence of the organization to ensure that all pre-planning, meeting scheduling, and follow-ups are completed for major business initiatives throughout the year.
  • Be the second set of eyes on all major business initiative planning and communication to ensure efficient allocation of resources and effective communication for cross-functional collaborations.
  • Attend meetings, take notes on action items, and follow up with content and deliverables as needed.
  • Manage logistics for quarterly executive off-sites and other meetings and events as needed.
  • Partner with Klaviyo’s Internal Communication Specialist and the CPO/CEO to coordinate company-wide communications from People Ops.
  • Oversee scheduling and calendar management for the CEO, CPO, and CFO, including working with executives to prioritize their time and attendance.
  • Help set agendas and review content for leadership meetings
  • Complete travel arrangements and expense reports for the executives you support.
  • Take ownership of small projects as they come up.
  • Follow a first-year trajectory like this:
    • In your first 30 days, you will work closely with the CEO, CPO, and CFO to understand the demands on their time, their department’s priorities, and the overall operational cadence of Klaviyo.
    • In your first 60 days, you will take a proactive role in managing calendars, scheduling meetings, and following up on deliverables and action items.
    • In your first 90 days, you will build relationships across Klaviyo as an trusted source of accurate, up-to-date information on major business initiatives
    • In your first year, take ownership of additional small projects as they come up and participate in annual planning/operational cadence for the next year.

Who You Are

  • You have 3+ years in an administrative support role.
  • You have experience supporting C-level executives (highly preferred).
  • You have experience with event logistics, especially in a project manager capacity.
  • You’re a systems thinker who can easily spot dependencies and identify gaps in overall project planning.
  • You’re highly adept in Google Suite, Slack, Zoom, and other communication technologies.
  • You have experience with Workday, Trello, or other project management tools (preferred).
  • You enjoy analyzing and solving problems, helping people, building things, and you continually strive to do things better than the status quo. You are intellectually curious.
  • You are proactive in anticipating the needs of the people you support and in obtaining the information you need to execute your projects.
  • You have a team-first mentality and “no job is too small” perspective.
  • You are on a journey of continuous improvement, and you proactively seek and implement constructive feedback to level up your skills and knowledge
  • You possess excellent verbal and written communication skills, ability to influence, and exceptional organizational skills and attention to detail.

Get to know Klaviyo

Klaviyo is the world’s leading owned marketing platform known for accelerating revenue for online businesses using the channels they own like email, web and mobile. Enabling companies to leverage these owned marketing channels, Klaviyo makes it easy to store, access, analyze and use transactional and behavioral data to power highly-targeted customer and prospect communications. And unlike other marketing platforms, Klaviyo doesn’t force companies to compromise between advanced functionality or ease of use - so companies of all sizes are able to maximize their sales quickly. That’s why 50,000 innovative companies like Unilever, Custom Ink and Eventbrite sell more with Klaviyo.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • Twitter BootstrapLibraries
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • RedisDatabases

Location

We're in the heart of the Financial district with easy access to public transportation and a short walk from South Station.
A Glimpse Into Klaviyo's Fast-Paced Culture: "We Like the Adventure. We Love the Thrill."
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An Insider's view of Klaviyo

What’s the vibe like in the office?

The simplest way I would describe the Klaviyo office is "energy". From the minute you start your day there's an excitement that everyone is working toward the common goal of helping businesses grow. It's a pretty amazing thing to be a part of and you can really feel it.

Jon

Director of Community Management

How do you collaborate with other teams in the company?

One of the great things about working at Klaviyo is that I get to work with amazing people from across the organization. While working in Finance isn’t intuitively a role that involves a lot of collaboration - Klaviyo’s finance team has regular interactions and team syncs with Sales Ops, Customer Support and the People Team!

Tai

Staff Accountant

What are Klaviyo Perks + Benefits

Klaviyo Benefits Overview

Klaviyo pours into team members by providing a diverse and inclusive environment. We also take pride in our quality health benefits and programs. In our efforts to achieve overall happiness for Klaviyos, we offer competitive salaries and 401K planning through Principal. Protect yourself against hardships with life and disability insurance, continue learning and developing with tuition reimbursement, and achieve peace with Headspace. Additional perks include unlimited vacation time, employee referral bonuses, commuter expenses, fitness reimbursements, free books, and a thriving company atmosphere.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
We have a diversity and Inclusion committee that sponsors monthly company-wide activities to educate and enrich our employees.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Klaviyo employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Disability insurance that covers 60% of annual salary.
Dental Benefits
Our dental plan covers : 100% for preventative care., 80% for basic restorative, 50% for major restorative.
Vision Benefits
Our vision benefits plan covers 100% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary up to 300k.
Wellness Programs
Onsite Gym
Team workouts
Live virtual Yoga
Mental Health Benefits
For example, free access to Headspace meditation app
Retirement & Stock Options Benefits
401(K)
Klaviyo's 401k plan offers stocks, bonds and international index funds to choose from.
401(K) Matching
Company Equity
Klaviyo offers equity packages to full time employees.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave.
Flexible Work Schedule
Klaviyo provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Klaviyo offers unlimited time off.
Paid Holidays
Paid Sick Days
Klaviyo offers unlimited time off.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Klaviyo offers Tax preferred transit and parking plans for employees.
Company Outings
Klaviyo Hosts bi-annual company parties and milestone celebrations when targets are reached ! ( usually once a year)
Game Room
Klaviyo offers ping-pong tables, and a number of different gaming consoles for employee use.
Stocked Kitchen
Klaviyo offers a WELL STOCKED FREE kitchen with snacks and drinks for all employees.
Some Meals Provided
Klaviyo often surprises employees with free breakfast or meals and Free lunch on Wednesdays for all!
Happy Hours
Happy hours are hosted Once per week on Fridays!
Parking
There is a parking garage in the building.
Recreational Clubs
Fitness Subsidies
Klaviyo offers 3 months of subsidised gym membership.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $3000 for continuing education.
Diversity Program
Lunch and learns
Klaviyo hosts weekly Lunch and Learns.
Cross functional training encouraged
Promote from within
Continuing Education stipend
We offer $3000 annualy for continuing education.
Time allotted for learning
Online course subscriptions available
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