Director of Revenue Training & Enablement (REMOTE - United States) at Vendr

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About Vendr
Vendr is forever changing how companies buy and renew SaaS. With over $550+ million in SaaS purchases across 1,200+ suppliers, the Vendr SaaS buying platform enables the world’s fastest-growing companies to purchase SaaS, without friction and at a fair price. Headquartered in Boston with a second location in Charleston and over 130+ employees, we are building a team that can take us to the future state of frictionless buying. Some customers include HubSpot, The Washington Post, and DraftKings.

In March 2021 we announced that we raised $60 million at a $600 million valuation for our Series A, backed by Tiger Global (2021), Craft Ventures (David Sacks), Sound Ventures (Ashton Kutcher & Guy Oseary), Y Combinator, and others.

Since 2018, we have:
- Managed $550M+ in software spend
- Saved $99M+ for our customers
- Given our customers thousands of hours back to focus on the important parts of their job

And we’re just getting started. This is your chance to join as we enter hyper-growth and make a massive impact, forever changing the way people buy and sell B2B SaaS. 

The Director of Revenue Training & Enablement will focus on defining the global revenue training & enablement strategy, while also developing programs and optimizing materials/content based on insights. They will be responsible for measuring effectiveness of programs and collaborating with stakeholders to streamline processes across training & enablement strategy, content, product and technology. This individual will also have the opportunity to build and grow a team heading up the Revenue Training & Enablement function within the Operations organization. This role will start out managing two program managers and report directly to the VP, Operations.

What you'll do:

  • Define global revenue training & enablement strategy across all customer-facing teams (Marketing, Sales/BDR, CS/Onboarding, Buyer) partnering closely with leadership and key stakeholders
  • Develop, design and deploy enablement and training programs and initiatives; New hire role specific onboarding, Marketing/Sales training & coaching, CS/Onboarding training & coaching, Buyer training & coaching
  • Training (in tandem with SME, Product, PMM, Dir. Procurement Innovation, Sr. Mgr Market Research, Managers) on solutions, processes, policies, products, tools/systems and SaaS industry knowledge specifically ICP/Persona, target market, etc.
  • Determine when it makes sense to bring in 3rd party trainers to accelerate curriculum and providing industry subject matter expertise beyond internal resources
  • Onboarding and ongoing knowledge distribution
  • Responsible for documentation and optimization of materials/content based on insights
  • Content creation and updating materials - scripts, sequences, battle cards (partner with Marketing/PMM especially around setting the brand visual and voice standard and Product where applicable)
  • Manage all resources and content including updating training materials
  • Manage LMS/CMS systems or other organizational tool/system
  • Create and manage training calendar
  • Define and track enablement metrics and KPIs
  • Demonstrate business impact of enablement activities/efforts; measuring effectiveness of programs and initiatives
  • Focus on data to gather performance insights to determine training and coaching needs
  • Partner with Revenue Operations, Revenue Analytics & Insights, GTM Business Systems and Marketing/Sales/CS/Buyer/Product leaders to prioritize training and enablement needs
  • Grow and build Revenue Training & Enablement team by hiring top-tier talent

What we need:

  • 6-8 years of field or sales enablement and/or training or equivalent experience, ideally within a SaaS company 
  • Proficiency with Microsoft Excel/Google Sheets, PowerPoint/Google Slides /Pitch 
  • Experience working with / managing CMS/LMS tools/platforms (i.e. WorkRamp)
  • Knowledge of working with project management tools (i.e., Asana, Confluence) 
  • Nice to have: Experience with CRM Systems (i.e. HubSpot, Salesforce), Coda, and AirTable
  • Exceptional written and verbal communication and presentation skills
  • Exceptional interpersonal skills; ability to develop and maintain strong relationships with stakeholders 
  • Strong technical knowledge of SaaS and GTM SaaS software and ability to translate technical concepts, features and functionality to nontechnical users 
  • Experience developing and managing new hire onboarding programs and ongoing coaching/training programs for customer facing teams
  • Strategic, analytical thinker with strong business acumen
  • Passion for solving complex problems
  • Demonstrated success in delivering results working cross-functionally 
  • Strong work ethic with a “get stuff done” mentality 
  • Problem solver, strong attention to detail, extremely organized 
  • Self-starter and quick learner with the ability to work independently
  • Flexible, agile and adaptable; used to wearing multiple-hats
  • Ability to navigate ambiguity, prioritize and manage multiple projects
  • Experienced working in a fast paced environment

Vendr is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. While we are interested in qualified applicants who are permanently eligible to work for any employer in the United States, we are unable to sponsor or take over sponsorship for employment visas at this time.

To all recruitment agencies: We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.

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Office TBD!, Boston, MA

What are Vendr Perks + Benefits

Friends outside of work
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Health Insurance & Wellness Benefits
Dental Benefits
Vendr 100% of dental premiums.
Vision Benefits
Vendr 100% of vision insurance premiums.
Health Insurance Benefits
Vendr 100% of heath insurance premiums.
Wellness Programs
Wellness reimbursement
Mental Health Benefits
calm app subscription
Retirement & Stock Options Benefits
Company Equity
Performance Bonus
varies from position
Match charitable contributions
Vendr volunteers, monthly charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
up to 12 weeks of paid leave,
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vendr offers up to 12 weeks of unpaid, job-protected leave per year, as well as maintained health benefits, for any employee eligible under the Family and Medical Leave Act (FMLA)
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Happy Hours
Home Office Stipend for Remote Employees
Remote stipend
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
Paid industry certifications
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