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Director of Merchandising Systems

| Greater Boston Area

Our Opportunity:

Chewy’s mission is to empower pet parents to make smarter decisions about products for their pets. We do that by making the industry transparent through artificial intelligence and data. As a part of that mission, the Merchandising Engineering team builds platforms to capture competitive intelligence, maintain the product catalog, and maintain the pricing and promotions platform. The Merchandising engineering teams are responsible for building highly scalable platforms catered to support Chewy’s rapid growth. This role is reporting directly to the VP of Software Engineering. The Director of Merchandising Systems will lead the engineering platforms with key focus on Product Catalog, Price & Promotions. The team will build products to track competitor prices and assortment, build models to establish product elasticity, create a price and promotions management system. 

What you'll do:

  • Build a scalable Pricing and Promotions platform that can power millions of hits per day that is extremely fault tolerant and performs at ecommerce scale.
  • Build a powerful price and promotions management system that can support multiple price and promotion experiments on a day to day basis.
  • Build and maintain the ever-growing product catalog to support multiple business verticals.
  • Recruit, hire, and mentor exceptional software engineers, quality engineers, technical product managers and data scientists.
  • Work with product management, product development, operations, merchandisers, and other internal stakeholders to define requirements, guide product and architectural vision, and prioritize efforts.
  • Ensure timely and consistent communication to facilitate a clear understanding of ongoing projects, and their prioritization within the organization
  • Manage an active research agenda aimed at generating innovations to solve business needs and technical challenges (including outside research)
  • Integrate research into a technical roadmap for product development.
  • Iterate quickly with an agile development process.
  • Create a dynamic, collaborative and fun team environment.
  • Engage team in conferences and external activities that facilitate staying abreast of the latest cutting-edge technologies and approaches.

What you'll need:

  • A thought leader. You can think ahead and build scalable platforms for the future. You can communicate and command the respect of executives and developers.
  • 6+ years of experience with managing people. Strong leadership skills. You can motivate and grow your people. You can inspire people to go above and beyond.
  • 3+ years of experience with Merchandising Systems
  • 15+ years of technology work experience
  • Experience building highly scalable applications that can meet growing business needs
  • Knowledge of cloud technologies, such as AWS, Azure, and/or Google Cloud.
  • Strong programming language experience in any of the following languages Java, Python
  • Advanced Degree (MBA or MS) in Computer Science, Mathematics, Statistics, Economics or another related field.
  • Experience presenting to C-Suite
  • Position may require some travel

Bonus:

  • Strong engineering background building Products that are Ecommerce scale
  • Prior roles in Ecommerce or in technology companies
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • ScalaLanguages
    • jQueryLibraries
    • VueJSLibraries
    • Node.jsFrameworks
    • SpringFrameworks
    • GRPCFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • VerticaDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • ConfluenceManagement
    • JIRAManagement
    • dotCMSCMS

Location

Located in the Fort Point neighborhood, home to many of Boston's hip and upcoming restaurants along with emerging technology companies.

An Insider's view of Chewy

How would you describe the company’s work-life balance?

It's refreshing being a part of a team dedicated to getting the job done, without quilting you into extra hours. While we are in the retail space, we are always supportive of the team's needs. I don't feel guilty about asking for help if I'm pressed for time and need to get back to my family. The flexibility around working from home has been great

Marcus

Senior Product Manager

What projects are you most excited about?

Our team loves working on new app features that are requested by our customers! We get the most excited when our app users send us a request and then that idea comes to life in the next app update. We take our customer’s feedback very seriously!

Eliza

Mobile Product Manager

How has your career grown since starting at the company?

Chewy gives a significant amount of freedom and autonomy to do your best work. I am able to pursue the most important objectives, and work that I really enjoy. It’s an amazing feeling to see your hard work pay off immediately and have a positive impact on the team—and something that makes life at Chewy really unique!

Rich

Human Resources Business Partner

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.

Mike

VP, Software Engineering

What are Chewy Perks + Benefits

Chewy Benefits Overview

We got you covered when it comes to competitive salaries, unlimited time off, medical & dental insurance, 401k and happy hour. True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents. Of course, the biggest perk is being able to work alongside smart, driven and passionate team members who are changing the world every day.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Promote from within
Online course subscriptions available
Customized development tracks
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