Director of eCommerce

| Greater Boston Area

Overview:

SimpliSafe’s marketing was built on experimentation and optimization. As a result, today we’re the fastest growing home security company in the country. We’re transforming how people buy, install and experience home security with our user-friendly wireless security system that we sell direct to consumers online. We protect over one million Americans. And we got there by testing: testing everything and testing constantly.

In short: you will not find an organization more committed to giving you the freedom, resources and authority you need to experiment, learn, and deliver stunning results.

As the Director of eCommerce, you will own primary accountability for SimpliSafe’s eCommerce conversion rate and site experience. Your empire spans the first landing page a visitor touches to the final pixels of the “submit order” button. You will lead strategy, analysis and customer research, develop and prioritize test ideas, and synthesize insights. You will bring your mobile-first vision and drive significant wins on mobile—mobile optimization will be a critical success metric.

As product owner for the SimpliSafe website, you will also be responsible for site management. You’ll prioritize page creation for Marketing and other departments. You’ll be the steward of our brand and customer experience. You’ll hawkishly monitor site performance and oversee QA.

To succeed, you will most likely possess in spades equal parts analytical rigor and salesmanship. You get your kicks mining quantitative data for behavioral patterns and voice of customer feedback for psychological insights—and transforming both into testable hypotheses. Detail-oriented, data-driven and results-focused, you have a proven track record of generating statistically significant conversion rate lifts, particularly on mobile.

Qualifications:

  • Four-year bachelor’s degree
  • Proven experience in ecommerce conversion rate optimization
  • A strong track record of mobile optimization
  • Ability and enthusiasm to manage and mentor a small team of optimization specialists
  • Google Analytics and Optimizely experience are desirable
  • Ability to present findings and recommendations appropriate for senior level management
  • Strong ability to work with multiple functional groups including copywriters, designers, analysts and developers
Read Full Job Description

Technology we use

  • Engineering
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • Node.jsFrameworks
    • DrupalCMS

Location

294 Washington Street 9th floor, Boston, MA 02108
294 Washington Street 9th floor, Boston, MA 02108

Insider's spotlight

How has your career grown since starting at the company?

I've changed roles twice since starting as a call center representative for SimpliSafe in 2013. I became a QA Engineer in 2016, and at the beginning of 2018 moved into my current position as the Product Manager for our flagship security system. SimpliSafe has afforded me many opportunities that I don't think I could have gotten at other companies.

Ben

Product Manager

What are SimpliSafe Perks + Benefits

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
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