Director of Clinical Services

| Waltham
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connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring nurses together, we empower healthcare workers to take control of their careers and their futures. connectRN was conceived by a nurse to empower clinicians at every experience level. Headquartered in Waltham, Mass., connectRN serves the American healthcare sector. To learn more about our platform, please visit https://www.connectrn.com/.


This is an excellent opportunity for a leader with healthcare experience to oversee the delivery of clinical and employment related services to the connectRN clinician community. The Director of Clinician Services will have both operational and strategic responsibilities in driving forward the quality and efficiency of product and services to the fastest growing network of nursing professionals.

You will...

  • Oversee the design and delivery of exceptional service to clinicians in the areas of clinician benefits, compensation, training, performance management, credentialing, and compliance
  • Design and review policy and procedures that consistent with federal, state and local regulations for employing nursing professionals 
  • Lead a team of program managers and manage and respond to escalations 
  • Identify and implement opportunities for process and product improvement 
  • Implement solutions that are operationally efficient and uncompromising on quality 
  • Influence other departments to advance initiatives relating to your function expertise
  • Continuously challenge the status quo to deliver better product and services to the connectRN community

You have...

  • A belief in our mission of creating a better world for nursing professionals in the US
  • Multiple years of experience in the healthcare industry and with a focus in compliance, clinical operations, or people operations strongly preferred 
  • The ability to oversee multiples projects and initiatives concurrently while responding and adapting to the needs of diverse stakeholders
  • Experience building and transforming teams in high growth environments
  • A results-driven mindset and passion for setting and achieving big, challenging goals
  • The desire to work in a fast-paced environment where change and ambiguity is the norm
  • Registered Nurse (RN) license or other clinical license preferred

You'll get...

  • 100% employer-paid premiums for your (and your family's) Health, Dental, Vision, Short Term Disability, Long Term Disability, Life and AD&D insurance
  • Health Savings Account with contributions from connectRN of up to $2,000 annually
  • Free gym and parking on-site 
  • Flexible time off policy
  • 401k with match

Please note that we are only able to hire permanent residents (green card holders) or U.S. citizens at this time. Additionally, to comply with the upcoming federal government's mandate, all employees must be vaccinated against COVID-19.


Please note that we are only able to hire permanent residents (green card holders) or U.S. citizens at this time. As a healthtech company, connectRN is committed to the health of its employees and will only hire those who are vaccinated against COVID-19 or if unvaccinated exclusively due to medical or religious exemption.



connectRN is an equal opportunity employer. As Connectors, we embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. If this role would make you excited to come to work every day, please apply! We look forward to connecting.

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Location

203 Crescent St, Waltham, MA 02453

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