Veeva
Veeva's cloud software enables the life sciences industry to bring new therapies to market faster.
Boston, MA
Remote

Director - Clinical Operations Strategy (Greater Boston Area, MA or Remote)

| Greater Boston Area | Remote
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Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world’s largest pharmaceutical companies to emerging biotechs. Veeva’s software helps our customers bring medicines and therapies to patients faster.

We are the first public company to become a Public Benefit Corporation. As a PBC, we are committed to making the industries we serve more productive, and we are committed to creating high-quality employment opportunities.

Veeva is a Work Anywhere company which means that you can choose to work in the environment that works best for you - on any given day. Whether you choose to work remotely from home or work in an office - it’s up to you.

The Role

The Director - Clinical Operations Strategy role requires a deep understanding of the global life sciences clinical operations space and the associated eClinical applications used in the conduct of clinical trials including eTMF, Study Startup, CTMS, etc.
 
This role will be responsible for growing Veeva’s R&D market share directly via the small-and-medium-sized biotech and pharma channel (SMB market) and also by leveraging sponsor relationships.
 
In this role, the individual will have the opportunity to work with a team of Life Sciences industry and technology A-players, who, together, are bringing the next generation of clinical development and R&D applications to the life sciences industry.

What You'll Do

  • Responsible for growing and sustaining the clinical SMB market for the Vault R&D applications including eTMF, Study Startup, CTMS, etc.
  • Sell and market directly to SMB
  • Use SMB relationships to ensure customer success
  • Consult with SMB customers on how to leverage Vault to transform business operations
  • Provide thought leadership and sales support to teams in driving new opportunities in the SMB market
  • Provide business and technology guidance to the product team in support of new or enhanced features and functionality in Clinical Operations applications
  • Develop strategy and messaging for customer adoption of new features and functionality for the new and existing customer base
  • Sales and consulting
  • Understanding of the SMB market and dynamics
  • Coordinate resources across the customer lifecycle from sales to delivery and beyond
  • Presenting at industry conferences, leading webinars, and authoring articles for industry publications
  • Other special clinical projects as assigned

Requirements

  • Direct experience with clinical operational tasks, clinical operation applications, and/or GCP compliance as it pertains to clinical trial conduct
  • 10+ years of experience working within or for the clinical area of a life sciences company or CRO with eClinical solutions, content management, and/or CTMS, SSU, or eTMF technologies
  • Proven ability to innovate across business processes and technology solutions
  • Ability to hold meaningful conversations with heads of clinical operations and IT regarding the eClinical applications and their use within clinical operational execution
  • Understanding of global drug development, clinical trial process, ICH/GCP guidelines
  • Ability to travel for customer meetings and presentations

Nice to Have

  • 2+ years experience working for an eClinical or content management software company
  • 3+ years of experience heavily working with eTMF, SSU, and/or CTMS technologies
  • 2+ years working within Regulatory outsourcing of regulatory systems
  • Proven track record of thought leadership through industry presentations, publications, or other mechanisms
  • Experience selling software and/or services to life sciences organizations

#BI-Remote
#LI-Remote

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [email protected]

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Where we are

Our main office is located in downtown Boston and is within walking distance to great restaurants and cafes. Few minute walk to three T Stations.

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PerlLanguages
    • PythonLanguages
    • SqlLanguages
    • SeleniumLanguages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • SpringFrameworks
    • HibernateFrameworks
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What are Veeva Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Diversity
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Promote from within

An Insider's view of Veeva

How would you describe the company’s work-life balance?

At Veeva you can "work anywhere" which means you can choose to work in an office or at home on any given day. Our work processes are designed so that you can be productive in an environment that works best for you.

Kristin

VP, Talent Attraction

What's the biggest problem your team is solving?

We are building a new product to help clinical trials run faster and more efficiently. I can't imagine any other opportunity that would be as impactful, especially in a time of public health crisis. Veeva has a pragmatic approach to technology, we don’t go after shiny new things, but rather focus on stable technologies that continue to evolve.

Jacob

VP, Engineering

How has your career grown since starting at the company?

After graduating from the University of Texas, Arlington, I joined Veeva as an Associate Software Engineer in their Generation Veeva program. Since then, I've been with the company for three years now, have been promoted to a Software Engineer, and moved from our Pleasanton, CA HQ to one of our first engineers in Boston, MA.

Shilpa

Software Engineer

What is your vision for the company?

Our goal for 2025 is to be 10,000 employees and still "be Veeva" meaning continuing that startup mentality and speed. Even though today we have 4,300 people and $1.4 billion in revenue, we maintain a startup culture - remaining agile, fast, and constant innovation.

Henry

Chief Strategy Officer

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