Director of Business Consulting, B2B
Last year, online marketplaces grew at more than twice the rate of digital commerce overall. Why? Because online marketplaces offer customers a better experience, and a deeper and wider assortment by bringing together third-party sellers through a single site.
Mirakl’s mission is simple. We help our clients seize this opportunity by providing the unrivalled expertise, technology, and partner ecosystem that B2B and B2C organizations need to launch and grow their own online marketplaces. Mirakl’s latest $300M fundraising values Mirakl at $1.5B, and places it among the most dynamic players in eCommerce, globally. With this funding, Mirakl will hire 1,000 passionate new Mirakl workers over the next 3 years.
As Mirakl continues to grow, we’re committed to staying true to our core values: get things done, go above & beyond, succeed through expertise, work hard together, and satisfy & empower clients.
Mirakl is:
- The industry’s first and most advanced enterprise marketplace SaaS platform, at the heart of digital transformation, for the world's most forward-thinking organizations
- A hypergrowth company with a global presence, and 500+ employees in 12 countries with offices in Paris, Boston, London, Munich, Barcelona, Stockholm, Bordeaux, Sydney and São Paulo
- Enabling over 300 of the world’s leading companies including ABB, Astore by AccorHotels, Best Buy Canada, Carrefour, Catch Group, Changi Airport, Darty, The Kroger Co., Leroy Merlin, Maisons Du Monde, Metro, and Toyota Material Handling with the speed, scale and agility to win in the changing eCommerce landscape.
To support this rapid adoption of the marketplace model, and take an active part in our growth, Mirakl is looking for a Director of Business Consulting for the B2B market segment.
WHO YOU ARE
You’re a doer who is focused on outcomes and results. You like to dig into tough challenges, roll up your sleeves, and get your hands dirty working through solutions. You’re not afraid of tackling problems head on, and bring an analytical, data-driven mindset to your work. When it comes to B2B markets, you have an established expertise and insight into how these companies do business today. You get excited about how they can change their course, innovate, and adopt new business models. You are curious, have a growth mindset, and a desire to constantly learn more and become a true master of your domain.
WHAT YOU’LL DO
- Manage a portfolio of B2B, Industrial Manufacturing and Distribution, customers with a clear focus on making these customers successful in their adoption and utilization of the Mirakl platform.
- Build strong relationships with senior stakeholders within our clients' organizations and be identified as a key strategic advisor.
- Establish commercial action plans that will allow your clients to scale up.
- Act as a subject matter expert on change management initiatives.
- Formulate and present Quarterly Business Reviews to key executive stakeholders outlining performance, opportunities for growth and potential blockers.
- Define the B2B playbook (approach, processes, best practices, and key metrics) to approach this new market segment and successfully grow customers.
- Manage a team of Business Consultants, partner with them to develop customized action plans to maximize clients’ success through support and knowledge sharing.
Requirements
- Bachelor's degree, Master's preferred.
- 12+ years of operating experience inside Industrial Manufacturing or Distribution organizations coupled with experience working as a Management Consultant.
- Experience with B2B sales processes, supplier management initiatives, distribution channel strategy (eCommerce a plus), and change management.
- Strong communication skills, demonstrated ability to present to executives, drive consensus, and champion change and adoption.
- Ability to adapt and navigate large client organizations and create strong business relationships with key stakeholders.
- Experience and desire to lead teams and develop people.