We're on a quest to help people connect through pets.
Boston, MA

Director, Category Management at Chewy (Greater Boston Area, MA)

| Greater Boston Area
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Our Opportunity:

Chewy is currently seeking a Director of Category Management to join our growing and fast-paced Hard Goods Merchandising team in Boston, MA. We have a unique opportunity to change the way pet parents care for their pets and we are looking for an inspirational leader and builder who can manage cutting edge merchandising categories across pet technology, supplies and accessories. This Director will be responsible for developing an ecosystem of pet technology as well as developing proprietary brand products our customers and pets will love. In addition, this leader will create the right apps to support the IOT for pets.  If you are passionate about a truly entrepreneurial role which has high relevance and impact as well as regular interactions with Chewy’s top executives, product, tech, and supply chain teams, then this is a once-in-a-lifetime opportunity! In this role you will own the business growth strategy, category P&L, and continuously assess products and services to stay ahead of the competition. Here at Chewy we believe innovation is rewarded and execution is valued. Our ideal candidate is an experienced and versatile business leader who has a proven track record of high performance, thinks big, and operates at depth.  In addition, this leader has experience managing diverse ecommerce categories and teams in a highly dynamic business environment.


What You’ll Do:

  • Lead some of Chewy’s most important businesses categories
  • Have full P&L ownership
  • Lead a team encompassing assortment, pricing, promotions, forecasting, budgeting, etc.
  • Continue to realize high double digit growth rates; both for sales and profit
  • Maximize existing business and in parallel launch new categories and products
  • Develop further the merchandising strategy as well as related programs and projects. Implement resulting action plans and ensure operational excellence and high delivery accuracy
  • Build and implement, based on research and data insights, strategies and plans to both recruit new customers to Chewy and to develop existing customers via lifecycle management concepts
  • Work cross-functionally with marketing, merchandising, sucpply chain management, finance, tech, etc. to ensure close collaboration as well as holistic planning and execution
  • Constantly audit, improve, invent, and WOW Chewy’s customers
  • Manage all vendor relationships critical to the vertical
  • Develop further, strongly engage, and hire a high-performance team

What You’ll Need:

  • 12+ years of holistic business experience in top ecommerce, retail, FMCG, or similar organizations
  • 10+ years of leadership experience
  • Having been the sole P&L owner of an important business and/or big product unit
  • Exceptional competencies in vendor management/merchandising, sales, marketing, and general management
  • Very good understanding of finance, pricing, supply chain management, and operations
  • Deep understanding of product & project management
  • Very experienced with owning and growing large-size and complex businesses at high growth rate
  • Demonstrated ability to launch and rapidly scale new business ventures
  • Strong comprehensive business acumen and the willingness to move fast
  • Excellent strategic and analytical skills
  • Proven operator, skilled in go-to-market, and with focus on executing in excellence
  • Superior sense of ownership paired with a high-quality bar and an unshakable growth mindset
  • Strong leadership skills and experience developing and managing a high-performance team
  • Superb communication skills combined with the ability to influence cross-functional partners
  • Must be open to travel if needed 
  • Bachelor’s Degree Preferred

Bonus (if applicable):

  • MBA clearly preferred
  • Business and leadership experience in market-leading organizations; both in bigger organizations and a start-up businesses

Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected] 
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Where we are

Located in the Fort Point neighborhood, home to many of Boston's hip and upcoming restaurants along with emerging technology companies.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • VueJSLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • GRPCFrameworks
    • VerticaDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • ConfluenceManagement
    • JIRAManagement
    • dotCMSCMS

What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

An Insider's view of Chewy

What’s the vibe like in the office?

Fast paced! We work in "doggy-years" here. It's a place where talent and hard work is valued and where team members can think big and can bring their dreams to life.


Senior Technical Recruiter

What kinds of technical challenges do you and your team face?

At Chewy, one of our operating principles is Accelerate Time. We release new features weekly, fail fast, and iterate often to bring incremental progress quickly to our Pet Parents. Our success is driven by a customer first mentality, a culture of collaboration, and empowering individuals and teams.


Associate Director, Product Management

How does the company support your career growth?

Chewy gives a significant amount of freedom and autonomy to do your best work. I am able to pursue the most important objectives, and work that I really enjoy. It’s an amazing feeling to see your hard work pay off immediately and have a positive impact on the team—and something that makes life at Chewy really unique!


Human Resources Business Partner

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.


VP, Software Engineering

What projects are you most excited about?

Collaborating with so many different teams on a daily basis and seeing how we all come together to help pet parents find the products that they need for their pets.


Senior Integrated Marketing Manager

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