Director of Business Systems

| Greater Boston Area
Apply now

Toast Overview:

We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive. 


Bready* to make a change?

The Director of Business Systems is a senior role at Toast and will be responsible for developing and building efficient teams to execute on the ongoing Business Systems Roadmap. They will need to work very closely with the leadership of their respective stakeholders, and build empathy and understanding of the business challenges, and ensure the Business Systems Team is setup to provide a high quality output to satisfy the needs of the business.

About this Roll*:

  • Understand how Toast operates, and use this knowledge to provide an enterprise viewpoint to Business Systems solutions
  • Drive the leadership, management, and direction of enterprise-wide Business Systems including systems design, development, implementation, integration, and on-going support of complex end-user applications
  • Implements and oversees change management, testing and quality assurance policies, procedures and processes to ensure application changes are communicated, tested, and deliver expected functionality, prior to implementation into the production environment.
  • Manages relationships with vendors, technology partners and contract providers to ensure service delivery excellence.
  • Builds and manages relationships with senior leaders throughout the organization; creates cross-functional teams optimized for successful business execution
  • Builds and executes system roadmaps to support corporate strategy and goals endorsed by stakeholders
  • Recognizes and identifies potential areas where existing policies and procedures require change, or where new ones need to be developed, especially regarding future business expansion
  • Creates and manages the Business Systems budget and provides input in the administration of related budgets

Do you have the right ingredients*?

  • 10+ years of IT experience, with a focus on Business Processes and Enterprise Application Management and leading technical teams
  • Proven team leadership/coaching/mentoring
  • Experience with Agile methodologies
  • Strong experience owning and designing a large scale salesforce.com instance
  • Action-oriented, "can do" attitude demonstrating willingness to accept accountability and responsibility for individual actions.
  • Bachelor’s degree or equivalent experience
  • Proven track record working in a fast-paced and agile team, focused on strong execution
  • Experience with Salesforce CRM and NetSuite ERP is a big plus
Read Full Job Description
Apply now
loading ...
Emailed

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
Toast values candidates with varied backgrounds — and these 3 employees prove it
Watch

An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
More Jobs at Toast147 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR
Internships
Marketing
Operations
Product
Project Mgmt
Sales
Developer
new
Boston
Operations
new
Boston
Design + UX
new
Boston
Finance
new
Boston
Sales
new
Boston
Sales
new
Boston
Product
new
Boston
Operations
new
Boston
Design + UX
new
Boston
Finance
new
Boston
Finance
new
Boston
Developer
new
Boston
Sales
new
Boston
Project Mgmt
new
Boston
Operations
new
Boston
Finance
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Design + UX
new
Boston
Product
new
Boston
Marketing
new
Boston
Developer
new
Boston
Design + UX
new
Boston
Data + Analytics
new
Boston
Operations
new
Boston
Developer
new
Boston
Developer
new
Boston
Finance
new
Boston
Developer
new
Boston
Finance
new
Boston
HR
new
Boston
Internships
new
Boston
Developer
new
Boston
Marketing
new
Boston
Operations
new
Boston
Operations
new
Boston
HR
new
Boston
Project Mgmt
new
Boston
HR
new
Boston
Developer
new
Boston
Developer
new
Boston
Operations
new
Boston
Project Mgmt
new
Boston
Operations
new
Boston
Product
new
Boston
Finance
new
Boston
Project Mgmt
new
Boston
Operations
new
Boston
Developer
new
Boston
Data + Analytics
new
Boston
Data + Analytics
new
Boston
Operations
new
Boston
Sales
new
Boston
Data + Analytics
new
Boston
Finance
new
Boston
Project Mgmt
new
Boston
Operations
new
Boston
Design + UX
new
Boston
Data + Analytics
new
Boston
Operations
new
Boston
Product
new
Boston
Operations
new
Boston
Operations
new
Boston
Design + UX
new
Boston
Operations
new
Boston
Operations
new
Boston
Marketing
new
Boston
Developer
new
Boston
Developer
new
Boston
Finance
new
Boston
Sales
new
Boston
Sales
new
Boston
Apply now
Save job
loading ...
Emailed
View Toast's full profileSee more Toast jobs