Desktop Support Co-op
Desktop Support Co-op
Car shopping is complicated. At CarGurus, we use data and technology to make it simple, giving people the tools they need to confidently find, buy, finance, or sell a car. The best part? Our work makes a real impact. We’re the most-visited car-shopping site in the US and we are growing fast in our international markets. Ready to come along for the ride?
CarGurus is hiring a Desktop Support Co-op to join our International IT Team. We are looking for an individual that enjoys helping others and will contribute to our expansion in the U.S. and overseas. The ability to be creative and have the initiative to improve processes will be a major part of your success. Your audience will be wildly multifaceted from C level executives, to engineers, to our sales team. One’s ability to collaborate and work efficiently is central to the IT Team’s focus and success.
This is a full-time, paid, Spring 2022 Co-op position. Only students currently enrolled in a full time undergraduate or graduate program will be considered. Must be eligible to work 40 hours a week from January 2022 - June 2022.
What You’ll Do:
- Supervise technology trends and makes recommendations on incorporating new technology into the company’s existing platforms
- Prepare accounts and hardware for new hires
- Work within our Boston HQ to provide world class support to local and remote users
- Provide day to day desktop support to local and remote users
- Set up new hire desktops; involving everything from procurement to support
- Become an expert in the applications used daily within CarGurus
- Engage with various teams to maintain, build, drive and improve our tools and processes
- Handle adds, moves and changes within the corporate infrastructure
- Monitor the performance of the company’s desktop infrastructure and make suggestions for improving efficiency
Who You Are:
- Pursuing a degree in MIS or similar field
- Experience supporting MACs (OSX) and PCs (Windows and/or Linux) within an enterprise environment
- Knowledgeable about the configuration of laptops, peripherals, and smart devices.
- Proven logic in problem solving and strong analytical skills
- This co-op role will be based at our office in East Cambridge, MA. As part of our commitment to the health and safety of our employees and their families, all individuals entering our US workspaces are required to provide proof of full vaccination against COVID-19 unless they have an approved medical or religious accommodation.
CarGurus Culture:
We work hard every day to build the world’s most trusted and transparent automotive marketplace, but trust and transparency don’t just apply to our consumers. They extend to our talent, too. We aim to create a workplace where everyone feels they can bring the ultimate expression of themselves and their potential—where you don’t just fit, you thrive. We don’t discriminate based on race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.
CarGurus employees in the US can choose to work from home / remotely for the duration of 2021, or participate in a phased return to our beautiful office spaces. We expect most roles to be in-office at least 3 days a week beginning January 2022. In addition to the US, CarGurus operates sites in Canada and the UK. We have offices in Cambridge, MA; Detroit, MI; Dublin, Ireland; San Francisco, CA and London, UK. Check out our careers page to learn more.