Daycare Director / Care Management Lead

| Greater Boston Area
Empower our caregivers to deliver the highest quality of childcare. Support and strengthen our reputation of being “the best childcare guaranteed.”
Responsibilities
Organize high quality day-to-day childcare:
- Develop and maintain a positive, professional relationship with nannies
- Coordinate with families and care recruitment to facilitate successful nanny placement
Train all nannies in current care procedures as well as up-to-date safety practices:
- Manage nanny performance with quarterly reviews and performance improvement plans when needed.
- Assess high performers for promotion.
Respond to challenges reliably and capably:
- Promptly coordinate backup care in response to call-outs and other issues
- Respond effectively to care emergencies; always calm, collected, and two steps ahead
- Effectively communicate with families to resolve issues
- Work to resolve conflict in any area of care operations amicably and in the best interest of the children
Execute consistently strong operations management:
- Develop SOPs to codify operations procedures
- Encourage reference to Family/Nanny Handbook as benchmark to guide care operations
- Incorporate new learnings into Family/Nanny Handbook to keep operations standards updated
Compensation $45,000 - $75,000

Competencies

  • Acts with resolve and fortitude. Perseverance and resilience are a recurring personal theme
  • Follows through on commitments and is reliable above all
  • Sees themselves as part of a larger team and, more importantly, sees others as the team itself
  • Carries themselves with decency, humility, and honesty
  • Excellent reasoning and judgment in taking action
  • Skillfully enables others to succeed, whether clearing the path or giving knowledge
  • Doesn’t freeze in the face of conflict; masterfully deescalates towards resolution
  • Childcare/Early Childhood Education knowledge required

Benefits

  • Healthcare benefits (medical, dental, vision)
  • Vacation, sick, and holiday paid time off
  • Generous childcare benefits

Our Company Values
Heart For Children: We do what's best for the child. That's also what's best for the parents, nannies, and our community.
Courage In Action: We do hard things with empathy. We take the hill. We own our work. We get it done.
Accelerate Together: We choose to accelerate. We champion growth. We empower others to do the same.

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Location

Our HQ office is right in the heart of Central Square.

What are CozyKin Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Team workouts
CozyKin has regular in-office yoga sessions led by certified baby yoga expert!
Retirement & Stock Options Benefits
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Stocked Kitchen
Professional Development Benefits
Lunch and learns
CozyKin hosts lunch and learn meetings weekly.
Cross functional training encouraged
Promote from within
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