The Professional Services team at HubSpot works with our customers to help them see extraordinary growth through education, business consulting and delight.

As a Customer Training Specialist, you will deliver a variety of trainings in-person to customers all over the world to effectively use the HubSpot software to achieve their business goals. You’ll work with a wide variety of businesses, working to learn how their teams function and the challenges they face, and help set them up for long-term growth.

In this role you’ll get to:

• Deliver engaging, high-impact HubSpot software training courses that drive product adoption
• Travel to offsite locations to deliver training programs (approximately 50%)
• Collaborate internally to ensure consistency of content across teams
• Partner with team members to create effective courses using instructional design, adult learning methodologies and technology to enhance learning
• Assist with customer inquiries pre- and post-training ranging from training logistics to inbound strategy and tool use
• Assist with evaluating the effectiveness of customer training programs
• Create a true “HubSpot experience” for all attendees

• Assist training team, Principal Customer Training Specialists and Program Managers, as needed

We’re looking for people who are:

• Excellent communicators, listeners, and able to drive customer success
• Strong leaders: able to participate on a team, collaborate, and knowledge share
• Accountable and dependable: ensure on-time delivery of all classes and have organized, related course material
• Team-players: able to give and receive feedback from team members and other HubSpotters
• Professional in their behavior and communication at the office and in classroom setting with peers and customers

Confidence can sometimes hold us back from applying for a job. But we'll let you in on a secret: there's no such thing as a 'perfect' candidate. HubSpot is a place where everyone can grow. So however you identify and whatever background you bring with you, please apply if this is a role that would make you excited to come into work every day.

About HubSpot

HubSpot helps millions of organizations grow better, and we’d love to grow better with you. Our business builds the software and systems that power the world’s small to medium-sized businesses. Our company culture builds connections, careers, and employee growth. How? By creating a workplace that values flexibility, autonomy, and transparency. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 4M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every HubSpotter globally who has helped build our remarkable culture, HubSpot has been named a top workplace by Glassdoor, Fortune, Entrepreneur, and more.

HubSpot was founded in 2006. We’re headquartered in Cambridge, Massachusetts, and we have offices in Dublin (Ireland), Sydney (Australia), New Hampshire, Singapore, Tokyo (Japan), Berlin (Germany), and Bogotá (Colombia).