Customer Success/Account Manager
virtudent is changing the face of dental healthcare delivery. Our mission is to improve and innovate the oral healthcare delivery system and bring oral healthcare to all. Our vision is to realize a state where accessible, quality oral healthcare is not a luxury, but a standard.
We are leveraging telehealth technologies, state-of-the-art pop-up dental clients, and a new scalable delivery model to bring high-quality dental care to patients who are otherwise foregoing their routine dental visits. No more taking off work or missing school. Our telehealth platform not only leverages the best dentists in the country, but also separates the diagnosing provider from the treatment provider to ensure our patients receive non-biased treatment plans that are 100% formulated to promote prevention, wellness and health.
We are looking for a passionate and creative customer success / account manager who is excited about our mission and working in an award-winning early-stage startup making traction and garnering national attention. The successful candidate will be an expert at building and maintaining successful client relationships and renewing and growing business from existing accounts. They will excel at relationship building, creative problem solving and pushing the envelope to meet client needs and achieve individual and team goals. They will be a team player with a passion for customer service, a strong detail and process orientation, and excellent analytic and communication skills.