Contractual Compliance Coordinator

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What you'll be doing

    • Conduct routine monitoring and audits of procedures, including but not limited to billing systems audits, Encounter submission audits, and client audits.
    • Understand and stay current with client contract criteria and requirements ensuring client services are compliant as well as meet client expectations.
    • Understand and stay current with Medicare Advantage requirements and ensuring systems are compliant as well as meet client expectations
    • Assist with all required Commercial andMedicare Advantage claims reporting
    • Assist Manager with annual delegated Medicare Advantage and Commercial audits.
    • Confirm pricing are correct in the fee tables after the downloads are complete.
    • Monitor internal and external processes to detect any practices that, either directly or indirectly, result in fraud, abuse or waste that results in unnecessary costs.
    • Assist with the submissions, appeals and UM Challenges for Reinsurance process.
    • Run access queries as needed for administrative purposes.
    • Assist coworkers and Internal Auditors in additional compliance and auditing responsibilities.
    • Consistently exercise independent judgment and discretion in matters of significance
    • Other duties and responsibilities as assigned


What success looks like...

    • ...in 3 months
    • Intermediate knowledge on the Claims processes within claims processing software.
    • Novice understanding of Encounter Submission audits and processes.
    • Novice to Advanced knowledge of all BCBS Medicare Advantage report requirements and the required data to be submitted
    • Novice understanding of authorization requirements.
    • Consistently performs daily, weekly, monthly audits.
    • ...in 6 months
    • Create impact reports for errors found in Health Planaudits.
    • R eport audit findings to department managers for coaching, mentoring and tracking of audit percentages.
    • Consistently and accurately assist in encounter submission audits and Medicare Advantage reporting requirements.
    • ...in 12 months
    • Intermediate understanding of UM Challenges and Reinsurance audits and appeals.
    • Novice knowledge of external payor audits.
    • Identify the need for higher level system enhancements as report and claim requirements evolve and/or change.
    • Bring forward new ideas, audits and processes


What you'll need to have

    • Minimum 3-5 years of experience in the healthcare or managed care industry, including claims/reimbursement experience, professional analytics-related experience and experience working on/managing major projects.
    • Minimum 1-3 years of Medicare Advantage HMO experience in the healthcare or managed care industry, including claims/reimbursement experience, auditing, professional analytics-related experience and experience working on/managing major projects.
    • Minimum 3 years auditing experience in the healthcare industry.
    • CPT and ICD coding knowledge.
    • Knowledge of Medicare requirements and APC Pricing knowledge.
    • Advanced to expert proficiency in the Microsoft Office products, especially Microsoft Word, Microsoft Excel & Microsoft Access.
    • Successfully function as an Internal Claims Auditor
    • Able to problem solve, exercise initiative and make medium to high level decisions.
    • Thorough understanding of current federal, state and local healthcare compliance requirements.
    • Ability to meet deadlines and prioritize tasks; collect, correlate and analyze data.
    • Ability to work independently with minimal supervision and as part of a team.
    • Must be organized, self-motivated, detail-oriented, disciplined, professional, and a team player.
    • Effective written and oral communication


What we'd love for you to have

    • Bachelor's degree in healthcare informatics, business administration, or related field, or equivalent in experience and education.
    • Medicare Advantage HMO experience in the healthcare or managed care industry, including claims/reimbursement experience, auditing, ODAG/Part C Reporting, professional analytics-related experience and experience working on/managing major projects.
    • Certified Professional Coder strongly recommended or willing to obtain within 6 months of hire.
    • Experience and knowledge with Medicare Advantage strongly encouraged.
    • Prior claims processing experience within Eldorado HealthPac Claims Adjudication System is a plus.
    • Claim coding experience, coding edits experience and APC Pricing knowledge.
    • CPT and ICD coding knowledge


What you get

    • Learn the life of a Contract Management firm with Independent Physician Associations across Illinois.
    • Encouragement to bring ideas to the table.
    • Be an integral part of a desired team within Arcadia's Value Based Services.
    • Expand your claims processing knowledge to the "behind the scenes" aspect.
    • Opportunity to be part of a team creating automated processes to drastically improve healthcare.
    • Extraordinary and flexible work environment and culture.
    • Amazing benefits package including flexible time off.
    • Receive cash compensation with health, dental, and other benefits.


This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.
About Arcadia
Arcadia.io helps innovative healthcare systems and health plans around the country transform healthcare to reduce cost while improving patient health. We do this by aggregating massive amounts of clinical and claims data, applying algorithms to identify opportunities to provide better patient care, and making those opportunities actionable by physicians at the point of care in near-real time. We are passionate about helping our customers drive meaningful outcomes. We are growing fast and have emerged as the market leader in the highly competitive population health management software and value-based care services markets, and we have been recognized by industry analysts KLAS, IDC, Forrester and Chilmark for our leadership. For a better sense of our brand and products, please explore our website , our online resources , and our interactive Data Gallery .
This position is responsible for following all Security policies and procedures in order to protect all PHI under Arcadia's custodianship as well as Arcadia Intellectual Properties. For any security-specific roles, the responsibilities would be further defined by the hiring manager.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • PostgreSQLDatabases
    • HadoopDatabases
    • SQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
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    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
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    • HubspotEmail
    • HubspotLead Gen

Location

Our new corporate headquarters is located in Downtown Boston, a short walk from South Station. Easily accessible by public transit (MBTA, commuter rail, South Station Bus Terminal) and a short 30 minute Uber from Logan airport. A close walk to nearby coffee shops, restaurants, bars, and sights.

An Insider's view of Arcadia

What's something quirky about your company?

Arcadia's Got Talent (AGT) is an annual talent show that I won last year. The best part about AGT was that it encouraged me to work on something I am passionate about outside of work. All of the entries were amazing & I think it's really awesome that the company does things to bring people together and celebrate our passions outside of the office.

Gary

Engineering Manager

What does your typical day look like?

Every day is a little bit different, which I really love and helps keep me engaged! Most days I have a combination of phone screens and meetings with my hiring managers or team. I also help manage a lot of our brand partnerships that have projects through out the year and play a part in helping construct Arcadia's company culture as we scale.

Julie

Talent Acquisition Manager

How do you make yourself accessible to the rest of the team?

It's as easy as making time. I meet with my team members for one on ones to understand where their stressors are. Sometimes it's personal and I support with flexibility, time, or PeopleOps other times it's professional and these I tactically work with the team to coach or intervene.

Geo

Director, Engineering

How does the company support your career growth?

Arcadia is incredibly generous when it comes to career growth. I receive regular mentorship from my manager and leadership team. I also have a continuing education stipend that I use to take courses and attend conferences to further my skillset. My career path is mapped out and regularly adjusted with my professional interests and personal growth.

Mike

Senior Manager, Content

What are Arcadia Perks + Benefits

Arcadia Benefits Overview

Flexible working options, hybrid teams, and unlimited vacations are only a few of the incredible benefits you'll get at Arcadia. As a leader in HealthIT and data, we're making a mark on the standards of work-life balance. Take a look at some of the incredible perks of being an Arcadian.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Pair programming
Employee resource groups
Employee-led culture committees
Employee awards
Flexible work schedule
Remote work program
Diversity
Highly diverse management team
Diversity manifesto
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
We offer biweekly Yoga and guided cardio workout sessions as well as have a Fitness and Fun video library with prior classes for reference.
Mental health benefits
We have an EAP (Employee Assistance Program) in place and an ongoing webinars focusing on mental health, coping with COVID, and emotional well-being.
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Fitness stipend
Home-office stipend for remote employees
We work with all of our employees to ensure they have an functional and comfortable home office with a focus on ergonomics.
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

At Arcadia we create programs and opportunities that allow connection with one another and bridge the work from home gap. We host themed events, contests with prizes, and provide resources for shared personal and professional interests.

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