Notarize
We create user-friendly products to serve the most important & stressful moments in people's lives
Boston, MA
Remote

Compliance Specialist at Notarize

| Remote
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In accordance with state notarial laws and regulations and contractual requirements, Notarize is obliged to perform an initial and ongoing review of all notaries that utilize our platform. These checks and reviews are made in strict accordance with regulatory requirements and the Notarize’s internal policies by our Compliance Specialists. Our Compliance Specialists are talented, highly motivated individuals who thrive in a team atmosphere and bring enthusiasm and a “Can-do” attitude to a fast-paced, engaging work environment.

As our Compliance Specialist, you will:

  • Act as a liaison for Notarize and the Notagig contractors on the platform
  • Contact notaries to ensure the accuracy of compliance documentation
  • Answer concerns from Notaries as it relates to their onboarding and ongoing compliance documentation
  • Research client issues, provide a summary of issues to Director of compliance and assist with remediation
  • Perform all assigned quality control and testing in compliance with notarial laws and notarize standards
  • Work with key legal and business contacts to ensure a smooth audit process
  • Summarizes findings and audit recommendations and tracks leadership responses
  • Research client issues, provide a summary of issues to Director of compliance and assist with remediation
  • Work closely with internal and external contacts to clear issues 
  • Maintain an onboarding queue and a closing request email box or other helpdesk technology

What we're looking for:

  • 1-2 years of Notary experience 
  • Great attention to detail and organizations skills
  • Proficiency in the Microsoft Office and Google suite
  • Ability to learn new company-specific software programs
  • Experience researching problems, digging deep and finding solutions
  • Excellent written and verbal communication skills
  • Ability to multi-task and work well independently, within a team and cross-functionally, in a fast-paced environment
  • Ability to display professionalism in communication and interaction with internal and external clients

Position logistics:

  • This is a full-time (40 hours/week) hourly roll
  • Starting salary $21-$25/hour, commensurate with experience
  • Overtime is not to be expected but may be required
  • Must be able to work a planned, rotating schedule (8:00am-5:00pm, 9:30am - 6:30pm, or 11:00am- 8:00pm)
  • Must be able to work one Saturday per month

Notarize is committed to building an inclusive environment for people of all backgrounds and everyone is encouraged to apply. We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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Where we are

Or main office was originally in Boston, but we're fully remote now, with employees working from home all across the country, in every department.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • KotlinLanguages
    • SwiftLanguages
    • GraphQLLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • InVisionDesign
    • ConfluenceManagement
    • JIRAManagement
    • HubSpotCRM
    • IntercomCRM
    • SalesforceCRM
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What are Notarize Perks + Benefits

Culture
Partners with Nonprofits
Recently we've partnered Friends of the Children, a group that works to provide underprivileged students with the tools and equipment they need for a better homeschooling experience.
Friends outside of work
Intracompany committees
Beyond our DEI group, Notarize has a variety of committees for managing fun activities, holiday-themed parties, and corporate giving.
Daily stand up
Team owned deliverables
Diversity
Diversity Employee Resource Groups
Our DEI group is involved with a number of important initiatives at Notarize, including recruiting, education & training, mentorship, and corporate giving.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Notarize pays 90% of the premiums for dental coverage for its employees, and 75% of the premiums for the employee's dependents, spouse, or domestic partner.
Vision Benefits
Notarize pays 90% of the premiums for vision coverage for its employees, and 75% of the premiums for the employee's dependents, spouse, or domestic partner.
Health Insurance Benefits
Notarize pays 90% of the premiums for medical coverage for its employees, and 75% of the premiums for the employee's dependents, spouse, or domestic partner.
Life Insurance
Wellness Programs
Employees have $100/month to spend on anything they need for their well-being, from office equipment to yoga classes to meditation apps.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Employees are able to invest pre-tax dollars in a 401k plan through TransAmerica.
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
in addition to our regular PTO, employees also receive "Pandemic Time Off" - employees are *required* to take off at least one day per month, to take care of themselves & their families.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Some Meals Provided
Employees get $30 through Grubhub every 3 weeks.
Recreational Clubs
There are non-work Slack channels that cover everything from music to pets to fantasy sports to boba tea. In non-pandemic times there are also yoga/exercise/running clubs that meet IRL.
Fitness Subsidies
Home Office Stipend for Remote Employees
Employees have $100/month to spend on anything they need for their well-being, from office equipment to yoga classes to meditation apps.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Lunch & Learn sessions are held every 2 weeks throughout the year. Anyone can sign up to present, anyone can attend, and they are recorded so if people are busy they can watch them later.
Promote from within
Mentorship program
Continuing Education stipend
Any Notarize employee, after one year of service, has access to $500 per year to put towards career/position-oriented events, classes, and other approved learning opportunities.

An Insider's view of Notarize

How would you describe the company’s work-life balance?

Leadership makes work-life balance a priority so that employees feel comfortable doing the same, which is really refreshing and so necessary, now more than ever. For example, we’re required to take a “Pandemic Day” every month (on top of any PTO we might also take). It’s a great way to ensure we recharge at a time when burnout is real.

Alexandra

Senior Customer Success Manager

What's the biggest problem your team is solving?

My team has been working to enable multiple signers in different locations to sign together in the same notary meeting. It's been quite challenging to implement technically and in a legally compliant way. It's exciting to be able to offer the flexibility of signing together, apart, especially in today's increasingly remote world.

Steph

Product Designer/Manager

How has your career grown since starting at the company?

I joined as a Notary in 2018, have been promoted multiple times, and now work as a Team Lead with 3 people under me. I've sharpened my skills in leadership, strategic thinking, data analysis, and effective communication. I've grown tremendously since joining Notarize, alongside the continuous elevation and growth of the company as a whole.

Tiara

Compliance Team Lead

How do you make yourself accessible to the rest of the team?

More than just being available, I've made a conscious decision to be extremely transparent about my own capabilities, struggles, background, etc. I hope this makes me more approachable and creates a culture where people can be open, honest, and supportive.

Pat

CEO

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