At WHOOP, we're on a mission to unlock human performance. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

As the Chief Operating Officer, you will serve as one of the most senior executives at WHOOP, partnering with the Chief Executive Officer and overseeing key operational functions within the company. You will directly manage the Supply Chain and Membership Services teams, which collectively represent about half of the WHOOP employee base. Additionally, you will oversee key cross-functional initiatives and programs in order to optimize operational efficiency. You will bring deep expertise in people management, sourcing, and strategic planning to drive our company’s growth.

RESPONSIBILITIES:

• Develop and execute a strategy to optimize day-to-day operations at WHOOP
• Oversee all supply chain operations and ensure timely and reliable fulfillment of key products
• Manage the WHOOP Membership Services team in delivering first-class support to our members around the world
• Partner with the Chief Marketing Officer to build out a new WHOOP retail concept and eventually scale it globally
• Successfully manage the operational launch and roll out of all new products 
• Partner with the Chief Financial Officer to lead strategic planning
• Serve as a trusted advisor to the CEO and prominent leader within the company

QUALIFICATIONS:

• 15+ years leading cross-functional teams, including in global environments
• Direct experience overseeing complex and dynamic supply chains in the technology space
• Demonstrated experience growing a company
• Deep appreciation for product design, as evidenced by past experience collaborating on the design of technology products, apparel, and/or accessories
• Passion for fitness, health, and technology
• Willingness to travel, including internationally (up to 30%)
• Preference for working out of Boston HQ

WHOOP is an Equal Opportunity Employer and participates in E-verify to determine employment eligibility.