Meet the Team – Data Analytics

It is an exciting time at MassMutual! MassMutual is going through a Digital Transformation, continuing to be a leading customer-centric company. The Data Analytics team, part of MassMutual's new Enterprise Technology Experience organization, is comprised of highly skilled, collaborative problem solvers who are motivated to create innovative solutions that exceed the changing needs of our customers and move MassMutual – and the industry – forward. The team culture is collaborative, cross-functional, and uses old and new technologies combined with the work/life balance.

Current Initiatives:

• Enterprise-wide transition to a unified and governed strategic BI Platform

• Expansion of Digital Operations footprint, and growing need for access to actionable data insights

• Revitalization of analytics and reporting applications to support changing industry needs and expectations

The Opportunity

Are you highly analytical and like to solve complex problems? Would you describe yourself as a strong collaborative leader? Would you want to be part of a team that encourages your growth, supports your ambitions, and makes it a priority for you to reach your goals? If yes … keep reading, this opportunity is for you!

Objectives and Responsibilities

• Lead discussions with partner teams to elicit, define, and understand objectives, goals, and desired insights

• Provide subject matter expertise on the data needs for project deliveries, scope, acceptance, installation and deployment.

• Interpret data, analyze results using statistical techniques and provide ongoing reports

• Build a detailed understanding of the business to identify analytics needs and address critical business issues.

• Lead requirements gathering sessions with business and technical stakeholders to distill business and technical requirements, priorities, define key performance indicators (KPI), and develop the BI and data warehouse strategy.

• Conduct data analysis and collaborate with business and development teams to design, and document analytics dashboards, alerts, and reports.

• Design and develop analytics and reporting prototypes and document solutions using industry standard tools.

• Create and groom the backlog, document stories and solutions broken-down in releases and sprints using an Agile Project Methodology.

• Present prototypes and documentation to team members and convey complex information in a clear and concise manner.

• Champion data governance and provide data that is accurate, congruent and reliable, to ensure the information is easily available to users for direct consumption or integration with other systems.

• Analyze business processes and functional requirements and participate in the development of business cases in the support of process changes or projects.

• Collaborate with Quality Assurance teams to ensure timely delivery of products.

• Be accountable for project results along with business and technology owners.

• Educate and train business to use data as an analytical tool, displaying information in new forms and content for the purpose of analysis and option exploration.

Basic Qualifications

• Mastery level business acumen from a Diversified Financial Services perspective

• Exceptional oral and written communication and facilitation skills.

• Effective influencing and negotiation skills in an environment where resources may not be in direct control of this role.

• Proven ability to work in a fast-paced environment with multiple Solution Delivery teams and third-party vendors

• Ability to work with minimum supervision to achieve and exceed goals and deliverables

• Minimum of 5 years' experience defining analytics requirements in an Agile environment.

• Minimum of 3 years' experience with Data Governance deliverables such as Business Glossary or Data Lineage or etc.

• Minimum of 3 years' strong SQL and report development experience with Business Intelligence tools.

• Minimum of 2 years' experience with Analytic Tools

• Minimum of 2 years' experience with database platforms

• Authorized to work in the United States without sponsorship now or in the future.

Preferred Qualifications

• Master's degree in Information Technology, Computer Science, CIS, Engineering, or Math preferred
• Experience with Life Insurance Products, Long Term Care, or Disability preferred
• Business Intelligence tools such as MicroStrategy or Tableau are preferred
• Analytic Tools such as Python or R are preferred
• Database platforms such as Teradata or Vertica or Snowflake, or MS SQL are preferred
• 5+ years professional experience preferred
• Scrum Master certification is a plus.