Leader Bank is an entrepreneurial company approaching banking differently and with a focus on customer Leader Bank is looking for exceptionally dedicated team members to join one of the region's fastest growing community banks and mortgage lenders. At the time of its founding in 2002, Leader Bank had one branch office, $6.5 million in assets and 7 team members. Since then, the Bank has become of the most successful banks in Massachusetts with $3.1 billion in assets, more than 400 team members, 7 branch offices, and annual mortgage originations of $5.9 billion.
Exemplary products and an innovative spirit have driven Leader Bank's rapid growth over the years, and our team members embrace these values. Our mission is to obsess over our clients, make them feel valued, and maintain long-term relationships with them by constantly enhancing our products and processes to always be improving our client experience. For our team members, Leader Bank prioritizes competitive compensation and benefits, a healthy work-life balance, and an environment that fosters diversity and inclusion.
Summary
Leader Bank, N.A. one of the fastest growing banks in Massachusetts, has an immediate opening for a Business Banking Operations Specialist. The Business Banking Operations Specialist will be responsible for supporting Business & Government Banking clients with opening accounts, ACH, Online Banking, and answering various operations related inquires.
Essential Duties:

• Facilitate the opening of Deposit Accounts for Business & Government Banking Clients:
  • Application Review
  • Account Document Generation
  • Data Entry
  • Providing Client with Account Information
  • Document Retention
• Support internal and external clients with inquiries including (but not limited to):
  • Deposit accounts
  • Electronic Banking products:
    • Online / Mobile Banking
    • Remote Deposit
    • Bill Payment
    • Positive Pay
    • ACH Manager
    • Wire Manager
  • General account servicing inquiries
• Perform general account maintenance and servicing, including (but not limited to):
  • Signer, Address, and Account Type Changes
  • Processing Stop Payments
  • Check / Debit Card Orders
• Research and process Non-Sufficient Funds Items, Non-Posted Items and Returned Deposited Items
• Perform any other duties as may be assigned from periodically by management

Requirements Include:

• Bachelor's degree
• Excellent verbal and written communication skills
• Ability to operate a personal computer with a strong knowledge of MS office
• Ability to work independently, take initiative and complete tasks with deadlines

Leader Bank offers an excellent compensation and benefits package including 401k plan with company match, medical, dental insurance and vision insurance, flexible spending accounts. Leader Bank, N.A. is an Equal Opportunity and Affirmative Action employer. Leader Bank, N.A. does not discriminate on the basis of race, color, religion, age, gender, marital status, sexual orientation, national origin, disability, military status, veteran status or any other protected class.