Follain leads the movement toward healthier personal care by curating only the best (healthy, proven, pure, pleasing) products on follain.com and in a growing number of stores across the country. Together we’re making widespread change in the wildly unregulated and unhealthy beauty industry. We’re currently building a whole new Follain experience – online and in-stores. Want to be part of our mission to change the world?
Follain is a Boston based, venture-backed startup with extensive executive expertise. We are cultivating a culture of learning, innovation and continuous improvement. We value fun, simplicity and teamwork. We constantly share what we’ve learned and value team members who enjoy teaching others. We are data-driven, brand focused and are inspired by healthy living.
The Follain family is currently in search of a Store Director to join our team. We are seeking a highly capable, entrepreneurial leader who is passionate about building and developing their team and connecting with the community. The key objective of this position is to develop incredible leaders, grow the business, and positively impact their surrounding community.
Joining Follain as a Store Director will give you the opportunity to bring a unique, health focused, educational experience to your community. We need someone with a true entrepreneurial spirit, who will be responsible for collaborating with the home office as we develop the concept of the store from the ground up. You will help coordinate with contractors and designers to ensure that the build progresses in a timely manner. You will recruit, and select a team of Store Educators to work with you in opening the store and giving an amazing first impression to the community. You will be responsible for all operations of the store, always maintaining a high level of accuracy and customer service. You will guide the consistent clean beauty training for the Store Educators so that they deliver a memorable, consultative experience that upholds the Follain mission.
What makes you great?
- Leads and coaches their people by example, incorporating store operating principles into the daily business
- Takes full responsibility and accountability for their lives and results through meaningful and measurable goals that support in achieving their vision
- Stands for greatness
- Removes roadblocks and holds the team accountable for results
- Develops people through vision and goals, straight talk and intentional listening
- Owns strategy to build and accelerate their pipeline
- Proactively recruits through the law of attraction by being a beacon of Follain values and culture
- Passionately leads and educates on the retail floor and sets the standard for greatness around product education and sell through
- Leads with education at the core of the business with an emphasis on strong relationship building and giving without expecting within the community
- Fully accountable for the success of their business, working with others to produce and achieve the best results
- Produces results that meet or exceed company goals by managing their store’s P&L and quarterly and yearly sales contribution
- Own scheduling in a way that allows our guests to experience the fun and greatness of our people, our product and our communities
Requirements
- Minimum 3 year’s work experience in sales management, 2 years management experience preferred
- Bachelor’s degree in business, marketing or related field
- Working knowledge of MS Office (Word, Excel and Outlook)
- Detail oriented and highly organized
- Ability to multi-task and coordinate ongoing projects, plans and people
- Work well under pressure and meeting tight deadlines
- Love of brainstorming, problem-solving, being creative and resourceful
- Positive attitude and contagious enthusiasm for Follain, community and people