Chewy
We're on a quest to help people connect through pets.
Boston, MA

Associate Vendor Performance Manager at Chewy

| Greater Boston Area
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Our Opportunity: 

Chewy is looking for self-starting and driven Associate Vendor Performance Manager – Drop Ship to join the Supply Chain team in Boston, MA. The ideal candidate will be customer obsessed, collaborative, comfortable with ambiguity, and possess a track record of delivery through stakeholder influence and strong vendor management skills. Responsibilities include cross-functional coordination to onboard new vendors and ensure they are successful, identifying and analyzing non-compliant vendor issues and work with vendors to reduce operational defects. This individual must be highly motivated, team focused, organized, detail oriented, and must possess solid analytical, problem-solving and interpersonal skills. You will have a chance to learn all aspects of Supply Chain Operations, including Inventory Management, Fulfillment, and Warehousing. You will get to work side by side with smart, passionate, and highly motivated entrepreneurs. This role will have a significant impact on the customer and business, and the right candidate will need to be ready to deliver from day one.

What You'll Do:

  • Develop a deep understanding of Drop Ship and Supply Chain ecosystem & business model
  • Build solid relationships with vendors and collaborate to improve their operational performance
  • Drive analytical projects to completion with minimal direction; possess an intense analytical ability, attention to detail and ability to deep-dive when necessary
  • Work cross functionally with groups company-wide, including Category Management, Purchasing and Technology to improve the Drop Ship program
  • Effectively manage multiple time-sensitive projects and competing priorities while maintaining strong associate engagement
  • Be able to understand a complex system and explain it in simple, but concise terms to a broader group
  • Create clean and compelling visual reporting and graphical depictions of data that shows performance trends and improvements to senior leadership
  • Travel to vendor warehouses to view their operations firsthand and drive vendor adoption of key tools and technology 

What You'll Need:

  • Bachelor's degree in Business or Supply Chain
  • 4+ years of e-commerce, retail merchandising or management consulting experience
  • Proficient with SQL, Tableau and Microsoft Office suite specifically Excel
  • Startup mentality: scrappy, creative, and constantly iterating to be best-in-class.
  • Track record of successful negotiation, relationship management, and problem-solving skills
  • Strong written and verbal communication skills
  • Proven ability of taking ownership and driving results both independently and as part of a team
  • Exceptional analytical, quantitative, and critical thinking skills
  • Position requires some travel 
Chewy is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.
If you have a disability under the Americans with Disabilities Act or similar law, or you require a religious accommodation, and you wish to discuss potential accommodations related to applying for employment at Chewy, please contact [email protected] 
To access Chewy’s Privacy Policy, which contains information regarding information collected from job applicants and how we use it, please click here: https://www.chewy.com/app/content/privacy).
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Where we are

Located in the Fort Point neighborhood, home to many of Boston's hip and upcoming restaurants along with emerging technology companies.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • jQueryLibraries
    • VueJSLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • GRPCFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • VerticaDatabases
    • AerospikeDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • UXPinDesign
    • ConfluenceManagement
    • JIRAManagement
    • dotCMSCMS
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What are Chewy Perks + Benefits

Chewy Benefits Overview

We offer competitive salaries and 401k, unlimited time off, comprehensive medical, dental, and vision benefits, in addition to wellness programs, online communities, and resources for improved physical and mental health... enabling you to be your best self - in and outside of work. With mentorship programs, employee resource groups, cross-functional job trainings, events, and customized development tracks for advancement, we're proud to help develop and promote our team members from within.

True to our business, we're pet-friendly and have fun pet-related perks like Paw-ternity leave for new pup parents and Chewy employee discounts. We offer countless volunteer opportunities, recreational club teams, company outings, happy hours, and team events to enable you to bond with fellow Chewtopians and have some fun!

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a commuter transit, parking, and dependent care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
We're currently 100% remote due to caution and care for the health & well-being of our team. Post-pandemic, we plan to operate in a combination of onsite and remote, with logistics still being defined
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Chewy sponsors office sports leagues year-round.
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross-functional lunch and learns.
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

An Insider's view of Chewy

What’s the vibe like in the office?

Fast paced! We work in "doggy-years" here. It's a place where talent and hard work is valued and where team members can think big and can bring their dreams to life.

Greg

Senior Technical Recruiter

What kinds of technical challenges do you and your team face?

At Chewy, one of our operating principles is Accelerate Time. We release new features weekly, fail fast, and iterate often to bring incremental progress quickly to our Pet Parents. Our success is driven by a customer first mentality, a culture of collaboration, and empowering individuals and teams.

Heather

Associate Director, Product Management

How does the company support your career growth?

Chewy gives a significant amount of freedom and autonomy to do your best work. I am able to pursue the most important objectives, and work that I really enjoy. It’s an amazing feeling to see your hard work pay off immediately and have a positive impact on the team—and something that makes life at Chewy really unique!

Rich

Human Resources Business Partner

How do you make yourself accessible to the rest of the team?

Aside from the standard 1x1s and team meetings: 24/7 via text, email, chat, voice and during business hours by walking around the office engaging in conversation, listening to current challenges and proposed solutions.

Mike

VP, Software Engineering

What projects are you most excited about?

Collaborating with so many different teams on a daily basis and seeing how we all come together to help pet parents find the products that they need for their pets.

Victoria

Senior Integrated Marketing Manager

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