Account Manager, Customer Development

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Overview

This role is based within our Inside Sales team here at Mimecast and we are looking for an exceptional person with strong sales skills. The Inside Sales team is a high velocity sales environment that is growing rapidly.  The Inside Sales team handles a very rich part of the market and a space where the Mimecast proposition resonates very well.  

The ideal candidate must be a self-motivated, strong team player with a proven track record of success in generating new business.  A good understanding of the corporate technology stack as well as cloud computing will be beneficial.  A strong work ethic is vital in this competitive market place.  Successful candidates will thrive in a fast paced, agile but well-structured sales environment that is regularly reinventing itself. 

Responsibilities

Key Responsibilities:

 

  • Achieve monthly / quarterly / annual upsell revenue.
  • Work with the Partner / Channel Development team to develop and execute against account plans
  • Develop and execute against sales activity plans in order to achieve the agreed revenue quota.
  • Focus on building  and maintaining  relationships with existing accounts
  • Responsible for selling new technology into existing customer base and driving incremental revenue opportunities
  • Business Administration –manage the reporting of the KPI’s* and general CRM housekeeping
  • Sign up to and execute against a set of end to end sales methodology and process.
  • Monitor and report on activities while providing relevant management information
  • Liaise and attend meetings with other company functions necessary to perform duties, aid business, and develop organizationally.
  • Attend trainings and develop relevant knowledge and skills

 

KPI’s:

 

  • Weekly end user activities 
  • Pipeline stats – pipeline movements
  • Forecasting accuracy
  • Customer retention
  • Account penetration and incremental growth

Qualifications

Essential Skills and Experience:

 

  • Degree level education (preferred but not required)
  • Minimum 2 plus years IT sales experience (ideally within Email / Messaging / Security / Storage - but not essential)
  • Proven new business sales achievement against revenue quota.
  • Ideally with experience of both Direct & In-Direct sales roles.
  • Understanding of Corporate IT teams and their buying processes

 

Desirable Skills:

 

  • Strong business / commercial acumen 
  • Strong communication skills (Written and Verbal)
  • Results-oriented with a positive outlook
  • Self-starter, dynamic, confident presentation
  • A natural forward planner who critically assesses own performance and that of their team members
  • Thirst for knowledge and a “can do” attitude
  • Problem solver
  • Proven team player
  • Presentable, articulate and adaptable
  • Tenacious
  • Comfortable with a high performance and dynamic environment 
  • Ability to be confident and to show humility

Reward

 

We offer a highly competitive rewards and benefits package including private healthcare, dental and life cover.  Mimecast is an entrepreneurial and high growth company which will provide the right candidate with a wealth of career development opportunities.  All Mimecasters strive on being high performers, problem solvers, and team players with inbuilt passion and integrity.

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Location

Our company is in a suburban upscale, historic neighborhood, 30 minutes outside Boston with plenty of free parking and access to all major highways.

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