Demand Generation & Growth Marketing Manager

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Quality isn’t just a goal. It’s the whole point.
Our customers are under a lot of pressure to deliver great software. But to compress lifecycles, add features, and compete in a world where ‘every company is now a software company’ is hard. And one mistake can mean their reputation, even future. That’s why it’s our mission to help. At any part of their software development lifecycle (SDLC), we provide the tools and discipline to focus on quality while streamlining their processes. So our customers can create and deploy software that works as designed – especially when it’s needed most. And we’re looking for people to join us.

To build and extend SmartBear’s success and growth, we are looking for a full-stack marketer to play a vital role on our marketing team and own the demand generation strategy for a fast-growing group of products in the SmartBear family of tools. In this senior individual contributor role, you will be responsible for building the demand engine with goals around driving quality leads and trials, engaging target accounts, cross-selling into our large customer base, and optimizing conversion points throughout the marketing funnel. You will report to the Associate Director of Demand Generation, and will work closely with sales and product leadership, as well as product marketing, web, and digital marketing teams to plan, execute and optimize demand generation programs across a variety of marketing channels.   

It’s an exciting time to be a SmartBear. We are the market leader in technology for Software Test Automation and have fast growing products across the DevOps lifecycle. Our success depends on bright, energetic, talented people who share a passion for excellence in building tools for teams to plan, build, test and monitor software—and having fun along the way. SmartBear offers a fast-paced, action-oriented environment. We promote a culture that embraces innovation, change, teamwork, and strong partnerships. Join the winning SmartBear team—our future looks bright, and so will yours.

Primary responsibilities:

  • Define, build, and execute demand generation campaigns focused on driving highly-qualified leads to sales
  • Find new channels for promoting SmartBear products through organic and paid marketing tactics
  • Coordinate with sales team to optimize lead volume and quality with the goal of generating high-value opportunities
  • Define account-based goals and objectives in conjunction with Sales, ensuring alignment with sales leadership on priorities and areas of opportunity within target accounts
  • Build and optimize email nurture programs for prospects and trial users
  • Work with Product Marketing to develop content marketing strategy and work with internal and external writers to build out a library of compelling resources to grow inbound leads and build market awareness
  • Work with digital marketing team to define advertising strategy through Google Ads, LinkedIn, Twitter, and other developer-focused ad platforms
  • Work with digital team to conduct A/B tests around increasing the efficiency and effectiveness of all marketing channels and then inform sales and product teams on the key learnings of each of these tests
  • Participate in weekly meetings with sales managers to review upcoming campaigns and key marketing funnel metrics
  • Track weekly, monthly and quarterly performance of top/mid/bottom of the funnel campaigns

Requirements:

  • 3+ years of experience planning and executing multi-channel lead generation programs (preferably for a B2B SaaS product)
  • Self-starter with a bias towards action and proven ability to deliver results
  • Ability to review marketing analytics (traffic, leads, conversions), report results to the business, and come up with data-driven action items, based on the results
  • Track record of executing on successful ABM, demand creation, lead nurturing and/or pipeline acceleration programs
  • Experience in using (or exposure to) contact management systems, CRM, marketing automation platforms, and/or marketing databases
  • Demonstrated ability to multi-task and manage expectations in a fast-paced environment
  • Creative, passionate marketer with desire to innovate and transform marketing practices and strategy
  • High attention to detail and focus on quality output necessary

About SmartBear

At SmartBear, we focus on your one priority that never changes: quality. We know delivering quality software over and over is complicated. So our tools are built to streamline your process while seamlessly working with the products you use – and will use. Whether it’s TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr, or one of our other tools, we span from test automation, API lifecycle, collaboration, performance testing, test management, and more. Whichever you need, they’re easy to try, easy to buy, and easy to integrate. We’re used by 15 million developers, testers, and operations engineers at 24,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft. Wherever you’re going, we’ll help you get there. Learn more at smartbear.com, or follow us on LinkedIn, Twitter, or Facebook.

SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status.

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Technology we use

  • Engineering
  • Sales & Marketing
    • C#Languages
    • C++Languages
    • CSSLanguages
    • ElixirLanguages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • SassLanguages
    • SqlLanguages
    • SwiftLanguages
    • BigQueryDatabases
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • GitLabServices
    • Microsoft AzureServices
    • SalesforceCRM

Location

Our office in located in Assembly Row overlooking the beautiful Mystic River surrounded by shopping, dining, and entertainment. We're conveniently located steps from the Assembly MBTA Orange line stop.

An Insider's view of SmartBear

What’s the vibe like in the office?

I think the office space is great for people of all ages and tenures. It's a warm environment for everyone, but as a recent college graduate, it's nice being able to see others who are in my age bracket. The office is very open to conversation and is always willing to extend a helping hand. All in all, the vibes here are good!

Lesly Nerette

Account Executive I

What does your typical day look like?

My typical day-to-day varies! As a growing company, I'm always working on ad-hoc projects that are challenging and rewarding. Currently, the FP&A expense team is working on the 2024 plan, where we work closely with our business partners to plan and forecast expenses. It is my favorite time of the year because I get to know my business partners!

Kayla Bauerlein

Senior Financial Analyst

What makes someone successful on your team?

Although there are many ways, the first thought that comes to mind is someone driven for results, open to feedback, and having a growth mindset. The other way we measure our success is by delivering a quality candidate experience. Our team celebrates the different experiences and backgrounds we come from because we know it leads to better outcomes.

Allison Stone

Talent Acquisition Specialist

How do you empower your team to be more creative?

We give our teams autonomy and trust they will work to achieve their goals. We have a culture of transparency and clear company strategic initiatives. Also, a lot of the creativity happens in our hybrid work environment where we have in-office team days, great food, collaborative spaces and the right digital tooling to encourage group brainstorming

Cynthia Gumbert

Chief Marketing Officer

How do you empower your team to be more creative?

As a leader, I always empower my team to challenge me and debate a really good idea. I believe the voice of many outperform the voice of few. For me, it’s about fostering psychological safety, allowing time for free-thinking, fast failing, and more. It's most important to make space for creativity, remove barriers, nurture talent and communicate!

Stephanie Manzelli

VP, People Partners & Total Rewards

What are SmartBear Perks + Benefits

SmartBear Benefits Overview

SmartBear is proud to offer a comprehensive benefits package designed to serve the needs of our employees. Just a few of which include:

-Great office perks including: $75 fitness gear reimbursement, free catered lunches on Friday's, and cold brew on tap
-Health benefits that offer varying levels of coverage and accessibility through Blue Cross Blue Shield
-Company-Paid benefits that protect you and your family from financial hardship
-Voluntary benefits to provide you with added security (We even offer Pet Insurance!)
-Open vacation policy

Culture
Volunteer in local community
We've cleaned up the Mystic River, helped out at Rosie's Kitchen, and visted the YMCA
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Day off for your birthday
Hybrid work model
In-person all-hands meetings
In-person revenue kickoff
Summer hours
President's club
Employee awards
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Family medical leave
Company sponsored family events
We have a Family Halloween Party every year!
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Mother's room
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Online course subscriptions available
Customized development tracks
Paid industry certifications
Budget for industry certifications is determined by departmental budget.

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