Product Marketing Manager

| Cambridge
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Wistia is a small company doing big things for small and medium-sized businesses. We’re building products and creating content that help our customers say what they do, and do what they say in cutting-edge ways. We’re building new products and entering new markets, all of which requires the expertise of a creative, passionate, and collaborative product marketer who can own product launches end-to-end. You’ll be a strong voice in the development of go-to-market strategy, develop messaging and positioning, work with marketing, design, and our video team to develop go-to-market materials, and make sure all of our internal teams and stakeholders are working as one.

Key Responsibilities

  • Own all aspects of bringing our new cutting-edge products to market from developing the critical messages and go-to-market strategy, to working with marketing and creative to develop assets, to working with product to get early user feedback, you’re involved in it all.
  • This is one of the most collaborative roles, and you’ll be working with everyone - product, design, marketing, customer happiness - clear and proactive communication and collaboration across these groups is key.
  • Measuring, analyzing, and communicating the effectiveness of our go-to-market process, strategy, and materials to make continuous improvements. We can always do better. Your analysis and insight will help drive improvements to our processes, messages, and materials.
  • Create effective product feedback loop. You’re an active participant and strong voice in the product assessment and development process. Collaborate with product and business intelligence to set product adoption goals, measure, and communicate traction of product/feature adoption.
  • Work cross-functionally with product and design to understand and test updates to improve adoption and ensure that our products deliver on the value that our customers expect.
  • Be the subject matter expert on the market and customer needs for our products by conducting market research. Proactively share your findings with product, design, and marketing by actively participating in product discovery, design review, and developing clear positioning and messaging documents for marketing.


Qualifications

  • 5+ years marketing/product marketing experience, including a history of successfully launching new products and features, launching into new markets, or re-positioning an existing product for an evolving market.
  • Proactive communications - you will be managing the coming together of projects across many teams and need to be comfortable communicating proactively across the organization.
  • Problem-solving capabilities - Critical-thinking skills to think through go-to-market strategy and the ability to manage bumps in the road on the way to a product launch.
  • Ability to anticipate problems and preempt them. When you can’t, the ability to keep your cool.
  • Ability to influence others and bring teams together to focus on and deliver on a common goal
  • Ability to adapt to changing circumstances; we’ve got big ideas and are trying to move quickly, so things change, and it’s important to be able to adapt accordingly.
  • Comfortable developing and expressing a strong point-of-view.
  • Excellent listener and collaborator
  • Grit and the ability to make continuous improvements to processes, materials, and self-development.


About Wistia
We work hard to ensure Wistia is an inclusive and diverse place where everyone feels happy, fulfilled, respected, comfortable, and welcome. You can learn more about the type of company we’re building on our blog. Check out our Jobs page (https://wistia.com/jobs) to get a feel for our culture and the benefits of working at Wistia.

We want you to grow, contribute, and have fun here! We know the biggest investment we can make is in our employees, so
we provide:

  • A competitive salary
  • 401k with 3% company contribution, regardless of whether you make contributions
  • Flexible hours
  • Fully paid healthcare coverage for you and your family (including dental) and a healthcare FSA
  • Up to 16 weeks paid family leave
  • Flexible vacation and sick leave
  • Transportation subsidies
  • A convenient office just south of Central Square in Cambridge, MA. We're right on the Red Line, surrounded by great restaurants, parks, and even a dog park

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • ElixirLanguages
    • ReactLibraries
    • PreactLibraries
    • FlaskFrameworks
    • Ruby on RailsFrameworks
    • HiveDatabases
    • Maria DBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • RedshiftDatabases
    • ElasticsearchDatabases
    • Google AnalyticsAnalytics
    • SnowplowAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AbstractDesign
    • FigmaDesign
    • MarvelDesign
    • WhimsicalDesign
    • TrelloManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail

Location

A couple blocks from Mass Ave in Central Square! We're spoiled with tons of delicious food options for all tastes.

An Insider's view of Wistia

How would you describe the company’s work-life balance?

Work/life balance at Wistia is great! I’m grateful to work somewhere that fully trusts me to manage my work and my schedule effectively and autonomously, especially when personal priorities are in the mix. I also love that work/life balance at Wistia involves some fun, in-office events like film screenings and board game night.

Scherezade Khan

Sales & Success Operations

What projects are you most excited about?

I’m always super excited about projects that positively influence the customer experience. On the analytics team, we’re really focusing on how to present data in ways that’ll help our customers draw insights, and use them to make well-informed decisions

Amy Guan

Senior Product Designer

How has your career grown since starting at the company?

I joined the team as the Social Media Coordinator a few years ago — I was really at the beginning of my career. Flash forward to today, and I'm heading up our Content & Creative team that's full of super talented folks, working on initiatives that are more exciting than I ever could've imagined, and I'm continuing to learn and grow every day.

Jenny Coppola

Associate Director, Content & Creative

How do you empower your team to be more creative?

Creativity is one of our four company values (https://wistia.com/about/values/creativity) and encouraged and expected from everyone in the company. We celebrate creativity in our twice monthly Show & Tells, at company hackathons, and at our annual Pitchfest event—an internal business pitch competition. We love creativity at Wistia!

Brendan Schwartz

CTO & Cofounder

What’s the vibe like in the office?

The vibe in the office is welcoming and fun. Can't get any better than having cold brew on tap! The moment I became a Wistian I felt that I was part of a great team of people that want nothing but the best for the company and its employees.

Angel Figueroa

Staff Accountant

What are Wistia Perks + Benefits

Wistia Benefits Overview

Wistia makes a point to invest in our people. That's why we cover 100% of healthcare for employees and all of their dependents. It's why we provide 16 weeks of parental leave not just for primary parents, but also for secondary parents. It's why we offer unlimited PTO. Take a look at some more of our perks and benefits.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Diverstia helps us build an inclusive culture. Ladybirds empowers women at Wistia.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
We have reached gender parity at all levels of the organization. From leadership, to mid level management, to the ground level we are about 50/50 men and women.
Unconscious bias training
We recently invited LifeLabs in to help us build a shared understanding and common language around unconscious bias and inclusive behaviors.
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Disability insurance can be customized to meet employee's needs.
Dental Benefits
Wistia covers 100% of employee's dental plan, and their dependents.
Vision Benefits
Wistia covers 100% of employee's vision plan, and their dependents.
Health Insurance Benefits
Wistia's health insurance policy covers 100% of out of pocket expenses for employee and all dependents.
Life Insurance
Life insurance plan is customizable to employee's needs.
Pet Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
We don't call it matching. Wistia contributes 3% of employee's salary regardless of the employee's contribution (even if it's $0).
Child Care & Parental Leave Benefits
Generous Parental Leave
Family is important. We provide up to 16 weeks of parental leave for the primary caretaker. We also provide 16 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Your schedule is up to you. Work from home when you need to, come and go based on what works for you and your team. What's important is that we're reaching our goals.
Family Medical Leave
Company sponsored family events
Last year, Wistia sponsored "Take your kid to work day".
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Sick days are considered part of your unlimited PTO. We don't define a cap.
Perks & Discounts
Casual Dress
Commuter Benefits
We pay 100% of your commuting costs.
Company Outings
WiSKIa (company ski trip), Pond Fest (day on the lake), this team knows how to have a good time.
Stocked Kitchen
Some Meals Provided
Employees get free lunch every Tuesday. There's always other free meals here or there too.
Happy Hours
Happy hours are hosted At team's discretion.
Parking
We offer employees limited on-site parking.
Professional Development Benefits
Job Training & Conferences
Wistia offers employees professional development opportunities like annual individual budget for learning/training.
Diversity Program
Lunch and learns
Wistia hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Time allotted for learning
We don't define a percentage. Learning is important!

Additional Perks + Benefits

Wistia is a People First company. We believe in taking care of our people and rewarding them for helping to make Wistia awesome. We take play seriously, but what really makes us stand out is the way that we work. There is no team more creative and collaborative than Wistia (our biased opinion). Want to get an idea of what we mean? Binge some of our video content, and you might start to feel like you know us.

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