Marketing Project Manager

| Greater Boston Area
Creative Project Manager 
We’re looking for a Project Manager to join our small but mighty Creative Team in Marketing. You’ll keep us organized - overseeing the project and production schedules for the innovative creative campaigns the team works on for our customers and internal clients. You’ll have an in depth understanding of the deliverables, to-do’s, dependencies, resources, and process for the team’s projects and ensure we can support our internal clients by delivering high-level creative work on-time. 
Your responsibilities include: 
Project timelines and planning. You’ll set/improve our project management process so that the team is efficient and delivering high quality work, as well as guiding projects through that process: Track timelines, tasks, and files. Managing our project management software (we currently use Basecamp).
Production schedules and vendors. You’ll work to coordinate vendor timelines and needs with internal timelines and resources. You’ll work with our various print vendors to help with scoping and lead times.
Creative resources planning. You’ll coordinate the Creative Team’s time and schedule, and plan resources for design, development, and copy against upcoming work. You’ll ensure the team has what they need when they start a project, schedule kickoffs and review meetings with the necessary resources, understand where the team could run into problems and blockers, and highlight areas where additional resources are needed.
Client communication.  Coordinating with the Marketing Team as well as other cross-functional teams across the company, you’ll communicate and negotiate project schedules, timelines, budgets, deliverables, goals, and set expectations. You’ll attend planning meetings to understand upcoming needs and ensure the team has the resources to make it happen and maintain our internal client’s visibility into Creative’s current and future workload. 
Getting Started / Key Outcomes

In the first 30 days, you’ll have:

  • Familiarize yourself with the team’s current creative project management and file management processes. 
  • Have an in-depth understanding of creative’s main areas of involvement: brand, events, website/blog, etc.
  • Met with our internal clients across the company to gain an understanding of their current and future needs.
  • Familiarize yourself with the creative team and their needs as well as our vendor and resources.

Within 90 days, you’ll have:

  • Have all incoming project moving through a consistent process.
  • Made changes to the existing process to improve efficiency and planning. 
  • Developed a process for understanding and consolidating upcoming work with clients.
  • Brought the team and clients through 2 multi-deliverable projects.

Before you hit your first year anniversary, you’ll:

  • Revised the project planning, intake, and management process so that it maximizes the team’s efficiency and highest quality creative output while remaining flexible and low overhead.
  • All internal clients inside and outside of marketing understand - and are consistently following - the same process. They understand how to request work, what is required of them, and how to engage creative resources. 
  • Have created a system for client and upper management visibility into creative priorities. 
  • Be able to track and plan resources in advance for recurring projects and initiatives: large and small.
  • Developed strong relationships with our internal clients and act as an advocate for creative resources.

About You 
You’re a problem-solver who understands how to balance the needs and processes of a growing creative team with the needs of the business. With deep knowledge of project management methodologies, you excel at creating organization and structure in fast-paced environments with shifting priorities while maintaining team performance and assessing risk. You know what can make the team it’s most successful for the business because you’re done it before with an inhouse creative team or agency (for 5+ years). 
You’re passionate about people relationships and have stellar interpersonal and communication skills. You manage expectations, navigate deadlines and priorities, and are comfortable being assertive about limits, blockers, and goals in a way that is helpful, collaborative, and make people comfortable coming to the team to know they have a partner in getting something done. In short, you’re an advocate for great creative work and a partner for internal clients.
About Us
Klaviyo is a team of people who are crazy motivated by growth. It’s what we help our customers do: grow their ecommerce businesses by making it possible and easy for them to use their data to power better email marketing. It’s how we behave as individuals: we’re all deeply passionate about learning. It’s how we manage our business: we have thousands of paying customers, we’re profitable, and we’re growing insanely fast. And it’s what our culture is all about. Working at Klaviyo means you’ll work on things you never imagined you would; you’ll grow in ways you didn’t consider possible; and you’ll do the best work of your career with people who are just as motivated and talented as you are.

Read Full Job Description

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • Twitter BootstrapLibraries
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • RedisDatabases

Location

We're in the heart of the Financial district with easy access to public transportation and a short walk from South Station.

An Insider's view of Klaviyo

What’s the vibe like in the office?

The simplest way I would describe the Klaviyo office is "energy". From the minute you start your day there's an excitement that everyone is working toward the common goal of helping businesses grow. It's a pretty amazing thing to be a part of and you can really feel it.

Jon

Director of Community Management

How do you collaborate with other teams in the company?

One of the great things about working at Klaviyo is that I get to work with amazing people from across the organization. While working in Finance isn’t intuitively a role that involves a lot of collaboration - Klaviyo’s finance team has regular interactions and team syncs with Sales Ops, Customer Support and the People Team!

Tai

Staff Accountant

What are Klaviyo Perks + Benefits

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
We have a diversity and Inclusion committee that sponsors monthly company-wide activities to educate and enrich our employees.
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Klaviyo employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Disability insurance that covers 60% of annual salary.
Dental Benefits
Our dental plan covers : 100% for preventative care., 80% for basic restorative, 50% for major restorative.
Vision Benefits
Our vision benefits plan covers 100% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary up to 300k.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Klaviyo's 401k plan offers stocks, bonds and international index funds to choose from.
401(K) Matching
Company Equity
Klaviyo offers equity packages to full time employees.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave.
Flexible Work Schedule
Klaviyo provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Family Medical Leave
Company sponsored family events
Acme co. sponsors family oriented events Annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Klaviyo offers unlimited time off.
Paid Holidays
Paid Sick Days
Klaviyo offers unlimited time off.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Klaviyo offers Tax preferred transit and parking plans for employees.
Company Outings
Klaviyo Hosts bi-annual company parties and milestone celebrations when targets are reached ! ( usually once a year)
Game Room
Klaviyo offers ping-pong tables, and a number of different gaming consoles for employee use.
Stocked Kitchen
Klaviyo offers a WELL STOCKED FREE kitchen with snacks and drinks for all employees.
Some Meals Provided
Klaviyo often surprises employees with free breakfast or meals and Free lunch on Wednesdays for all!
Happy Hours
Happy hours are hosted Once per week on Fridays!
Parking
There is a parking garage in the building.
Fitness Subsidies
Klaviyo offers 3 months of subsidised gym membership.
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Annual individual budget for training, Onsite training courses, The ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $3000 for continuing education.
Lunch and learns
Klaviyo hosts weekly Lunch and Learns.
Promote from within
Continuing Education stipend
We offer $3000 annualy for continuing education.
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