Toast
We power successful restaurants.
Boston, MA

Marketing Operations Sr. Associate

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The Marketing Operations team plays a key role in Toast’s Go-to-Market Strategy. By conceptualizing and executing operational strategies and plays, the team supports the full range of Marketing functions. The team is a resource to team members and thought partners in developing strategy and technology investments.

The Marketing Operations Sr. Associate plays a key role in Marketing and Sales success by ensuring high quality leads reach our sales force. S/he will work alongside Marketing Operations team members on maintaining data quality, improving processes, ensuring leads are routed to sales quickly and efficiently, and more.

What you will do:

  • Own the processes for lead management ensuring lead delivery to inside and outside sales teams
  • Work collaboratively with marketing team members on demand generation initiatives by managing the operational execution marketing programs
  • Co-own the project to transition Marketing Automation platforms
  • Create and manage the process to incorporate new product launches into our Marketing Technology eco-system
  • Manage the Marketing Technology behind our referral marketing program
  • Drive collaboration across the Marketing Operations, Business Systems and Business Intelligence teams to identify inefficient processes and apply automation technology and best practices to solve them
  • Improve Marketing data quality (including data append and deduplication) through systematic database cleansing, leveraging data collection best practices and vendor engagements.
  • Collaborate across teams to improve to Marketing and Sales processes that drive speed and efficiency in systems.
  • Support funnel reporting and partner with team members to ensure reporting accuracy and Marketing team enablement

Do you have the right ingredients?

  • 2-5 years of Marketing, Sales or Business Operations experience
  • Required experience with integrated CRM (Netsuite, Salesforce.com) and marketing automation solutions (Hubspot, Marketo, Eloqua, Silverpop, etc)
  • Familiarity with B2B Marketing Funnel measurement/ Sirius Decisions Waterfall
  • Detail oriented; enjoys working with data and new technology. A successful candidate will use both to solve complex business issues
  • Proven problem solving skills
  • Works well independently
  • Skilled with various marketing and reporting technologies
  • Prior success in taking ownership of projects from start to finish, including proactively communicating with management
  • Adaptable and comfortable with a fast paced work environment, works well under deadlines
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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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