Who are we:

From small local businesses to large multinational corporations, when manufacturers use Paperless Parts they free up valuable time to focus on what is truly important to them. Our customers spend more time with their families, expand their businesses, invest in sustainable practices, and grow as a result of new opportunities. We’re a passionate team that believes manufacturing is a vital component to our everyday lives and the backbone of our economy. We’re dedicated to providing this invaluable industry with a cloud-native platform that empowers the next generation of manufacturers to join the digital age. From life-saving medical devices, to critical components that unlock new depths of outer space, our customers produce parts that go into some of the world’s coolest and most impactful products. Without manufacturing many new ideas never become reality. It is our mission to enable manufacturers with the technology they need to drive innovation – and our world – forward.

Paperless Parts is a team of motivated and hardworking creators and doers. If you’re looking to have a direct impact on a fast-scaling company that is revolutionizing an entire industry, read on and apply!

Due to the nature of our business and interaction with external clients, Paperless Parts has a COVID-19 vaccination mandate. (Unvaccinated persons may request medical or religious accommodations on a case-by-case basis).

Your purpose: 

Paperless Parts is seeking Marketing Operations pro to help us expand our growth capabilities. This will require building and improving dynamic and efficient processes and flawless integrations with a growing marketing technology stack.

In this role you will create, implement, and measure plans to improve the marketing and sales pipeline. As a marketing operations manager, you will handle lead flow from top to bottom of funnel with automated systems to attribute lead source, track the customer journey, analyze data, report on performance of marketing campaigns and lead sources, and update budgets. You will also ensure integrations between multiple internal and external software and services and ensure compliance in handling data.

Responsibilities include: 

• Partner with Marketing Managers to execute lead generation, nurture, and conversion programs marketing automation platforms (experience in Pardot preferred) and Salesforce.com.
• Collaborate with Marketing and Revenue teams to define, execute and monitor lead flow processes from inquiry to closed revenue, and optimize workflows to increase productivity.
• Define data management best practices, and train and support colleagues to ensure team best practices are are adhered to company wide.
• Monitor database health and manage data initiatives, including segmentation and analysis, data augmentation from 3rd party tools and online sources, and flow of leads between marketing automation platform and Salesforce; make recommendations on areas for optimization and improvement.
• Support the Marketing team through reporting and data analysis, tracking performance and impact to the business to enable data-driven decisions.
• Monitor the performance of the marketing funnel, identify gaps, and develop solutions to keep on target with plan.
• Build, maintain and present weekly, monthly, and quarterly reports that measure all aspects of data quality, campaign performance, program effectiveness, pipeline performance and marketing ROI
• As part of the Paperless Parts team, further, the company-wide DEI & social impact initiatives
• Travel to job shops as needed, COVID-19 vaccination required

Knowledge, Skills, and Abilities:

• 5+ years of B2B technology marketing experience with a focus on lead generation, marketing operations and related roles.
• 3+ years of experience as a marketing automation platform administrator, including management and execution of multi-touch email nurturing and lead generation campaigns.
• Bachelor's degree (or equivalent) with a concentration in computer science, analytics, or marketing (preferred)
• Pardot credentials strongly preferred; Proficiency in at least one Marketing Automation Platform and integration with Salesforce is required; experience with Drift and other frequently deployed MarTech solutions
• Demonstrated ability to analyze campaign and pipeline metrics and effectiveness and optimize to improve performance.
• Data-driven and analytical; enjoys going deep into systems to report on results and loves to test and continually improve on results.
• Team player with a willingness to collaborate on a variety of projects, as well as an efficient and independent worker.
• Comfortable with change and excels in a fast-paced environment.
• Positive attitude and energy; excellent follow-up skills with great attention to detail.
• Ability to troubleshoot technical issues and creative problem-solving dexterity.

Paperless Parts Life:

Paperless Parts is an exciting Boston-based Series B SaaS company that has created the leading cloud-native software platform for manufacturers. 

Team: You will be joining a highly driven and collaborative team that is dedicated to empowering the next generation of manufacturers to join the digital age.

Culture: At Paperless Parts, we value intentionality in everything we do, grit in the pursuit of excellence, and curiosity with a bias towards action to deliver simple solutions. We live and breathe these values every day. As a fast-growing company, we’re continually improving what we’ve built while still building from the ground up. This creates a fast-paced environment where we work hard and celebrate our wins. 

Office: Our office is full of energy; people are regularly collaborating to solve hard problems. We recognize that people work well in different environments and have intentionally designed our office to provide both collaborative spaces and quiet focus areas. We have the top floor of a renovated brick and beam building where you will always be greeted by our friendly office dog, Bella and have access to snacks, a rotating selection of beer on tap, and regularly catered meals. Our height adjustable desks are set up with dual monitors, and employees are provided with the latest Apple technology to support productivity. Because we value the safety of our team, all employees and guests must be fully vaccinated to enter our office.

Location: Our headquarters is located in the bustling West End neighborhood of Boston, MA and across the street from the new Hub Hall at TD Garden and North Station for easy access to most transit routes (Orange/Green Line and Commuter Rail) or a 6-minute walk from the Blue Line. Secure bike storage is available. 

Benefits: 

• We value you and your family. With this in mind, full-time employees are provided: 
• 100% coverage of health, dental, and vision for you and your dependents
• Competitive pay, with bonuses and equity 
• Unlimited PTO 
• 11+ paid holidays
• Work from home flexibility 
• Company-sponsored wellness stipend/free gym membership
• Company-sponsored life, disability, and voluntary life insurance 
• Pre-tax Commuter and FSA/Dependent Care FSA 
• 401(k) plan

Paperless Parts is an Equal Opportunity & Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status