Marketing Operations Specialist at iZotope

| Cambridge
Sorry, this job was removed at 7:16 a.m. (EST) on Tuesday, October 20, 2020
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What’s it like to work at iZotope? 
We’re the leaders in intelligent audio production and you’ll see that all iZotopians have a passion for what we do. Our company, our market and our customers are growing fast. This means all iZotope employees are engaged in interesting and challenging work. We have the opportunity to try new and different things and lots of room for career enrichment. We work with exceptional colleagues and foster an environment that empowers those closest to the work to make decisions and provide each other the support to move quickly and learn as we go. iZotope combines the excitement and pace of a startup with the stability and work/life balance of a market leader. Plus, it’s really cool to work for a company in the music and film industry! 
iZotope is looking for an enthusiastic and hands-on Marketing Operations Specialist. The best fit for this role will be an intellectually curious and detail oriented self-starter who is comfortable working in a fast-paced environment. The Marketing Operations Specialist will work closely with the Go-To-Market Operations Product Owner and other members of the Go-To-Market Operations Service Team to maintain end-to-end fulfillment systems for direct, retail and strategic partnership channels, to organize our product catalog data, perform day-to-day maintenance, and own the product set-up process. They will be the expert on all Go-To-Market processes and systems, and will collaborate with teams across iZotope to ensure Marketing operations maintain efficiency and improve over time by providing consultative, problem-solving, and educational expertise.

Responsibilities Include:

  • Set-up new product SKUs including accurate pricing, product descriptions, and design assets
  • Day-to-day product catalog maintenance and marketing campaign support for both hardware and software products across direct and retail channels
  • Understand the impact of accurate pricing and product information on the customer shopping experience
  • Maintain back-end website configurations and customer facing fulfillment pages (cart pages, product descriptions, confirmation emails, and thank you pages)
  • Troubleshoot shopping cart, retail fulfillment platform, and website errors
  • Audit our SKU catalog and fulfillment systems periodically for data integrity and optimization opportunities
  • Improve the operational processes and tools used to build web pages, emails, create product listings and fulfill orders
  • Assist with product launches, website updates, digital marketing activities, and other initiatives as needed
  • Collaborate with internal and external technical leads to ensure successful implementation of Marketing projects and services
  • Create, maintain and communicate standard operating procedure documentation for operational systems and procedures

What You'll Need:

  • 1-3 years of operations experience
  • Background with Digital River, Adobe Experience Manager, Handshake, Salesforce or similar ecommerce and CMS systems a plus
  • Excellent communicator 
  • Superb attention to detail, ability to multitask and prioritize work
  • Systematic approach to problem solving
  • Ability to remain focused while doing repetitive, detailed tasks
  • Strong grasp of Microsoft Excel or similar
  • Familiarity with basic HTML, SQL or Google Analytics is a plus
  • Comfortable using Agile methodology to deliver on work
  • Individual must be a team player, focused on the total success of the company

At iZotope, we’re obsessed with great sound. Our intelligent audio technology helps musicians, music producers, and audio post engineers focus on their craft rather than the tech behind it. We design award-winning software, plug-ins, hardware, and mobile apps powered by the highest quality audio processing, machine learning, and strikingly intuitive interfaces. iZotope: the shortest path from sound to emotion.
iZotope is an Equal Opportunity and Affirmative Action employer and will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • jQueryLibraries
    • ReactLibraries
    • ConfluenceManagement
    • Adobe CampaignLead Gen

Location

Just a short walk from MBTA Red Line Kendall/MIT and Kendall Square, iZotope is surrounded by restaurants, coffee shops, nightlife and entertainment.

An Insider's view of iZotope

What are some social events your company does?

We hold regular Synth Jams after work, which is a great way to get to know your colleagues while also checking out synthesizers you may have never seen before, and learning more about them.

Kayley

Social Media Manager

What does your typical day look like?

My days involve thinking about strategy (which products to build and why) and tactics (ensuring development teams have information required to move forward). I help make sure the cross-functional teams are constantly reminded of the “why” behind our products and features. With the team aligned, we are free to create more innovative products.

Udayan

Product Manager

How has your career grown since starting at the company?

My career has grown a lot since starting at iZotope! I started as a junior software engineer, grew to become a tech lead on one of our flagship products, and now manage a development team. The supportive environment from my managers, peers, and the executive team here has been so important to my success and has helped tremendously in my career.

Jamie

Engineering Manager

What is your vision for the company?

Our products empower creators to produce most professional music, film, tv and podcasts today, and we see the opportunity to bring that same ability to creative people with any level of technical expertise.

Mark

CEO

What's the biggest problem your team is solving?

Producing professional-sounding audio is really hard, requiring a lot of training and a heavy investment in gear. We are trying to use the latest advances in modern technology to fundamentally change the way music is recorded, produced and performed, so that any musician can record and produce the sound in their head.

Jonathan

CTO

What are iZotope Perks + Benefits

iZotope Benefits Overview

iZotope works hard to provide a highly competitive benefit package to meet our employees’ needs. We offer medical, dental and vision plans with considerable company contributions. Our employees are also eligible for a generous 401(k) employer-match. Life insurance and short- and long-term disability are standard iZotope-paid benefits. As an added benefit employees get access to all iZotope products complimentary for personal use as well as a variety of other awesome benefits such as free subway passes, subsidized identify theft protection, tuition assistance, fully paid eLearning subscription, reduced gym membership rates, and many many more. Let’s not forget about our extensive time off programs. Each year we strive to add new benefits to the mix.

Culture
Partners with Nonprofits
Eat lunch together
Intracompany committees
Open door policy
Open office floor plan
Diversity
Documented equal pay policy
Unconscious bias training
Diversity manifesto
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
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