connectRN
Waltham, MA

Marketing Operations Manager

| Waltham
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connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring nurses together, we empower healthcare workers to take control of their careers and their futures. connectRN was conceived by a nurse to empower clinicians at every experience level. Headquartered in Waltham, Mass., connectRN serves the American healthcare sector. To learn more about our platform, please visit https://www.connectrn.com/.

Do you have a knack for making the complex simple? Are you a builder energized by turning ideas into action? Seeking an opportunity to help build one of the best brands in healthcare? Then this is the role for you. We are looking to hire a Marketing Operations Manager reporting directly to our CMO. This Marketing Operations Manager is a marketer first with a penchant for data analysis and performance measurement. Your day to day will jump from demand gen to lifecycle marketing to responsive email design.

You will...

  • Optimize our customers’ journey and experience across all channels, including web and social 
  • Drive the optimization roadmap for website and landing pages, including new features, functionality, martech integrations, and SEO enhancements deploying and evolving our digital marketing best practices 
  • Partner with Editorial and Design teams to ensure our website and email features & functionality build our brand and drive audience engagement
  • Partner with our Head of Content to ensure on-platform content strategy is optimized to achieve business goals and channel performance benchmarks
  • Drive and own performance measurement across all digital channels
  • Test, measure, and analyze performance across all digital channels, to optimize strategy and clinician experience
  • Work with the Growth team to maximize the integrity and effectiveness of our customer database and in the development of automated, remarketing, and lifecycle programs

You have...

  • Proven experience managing integrated marketing programs across digital channels
  • A data-driven mentality, with a focus on how to use insights to influence planning and execution
  • SEO strategy experienceAnalytics experience with AB and multivariate testing
  • An ability to work cross-functionality with a variety of creative minds and business stakeholders
  • A preference for a fast-paced and dynamic environment; track record working across complex cross-functional teams
  • Strong communication and interpersonal skills
  • An entrepreneurial spirit, solution-oriented and focused on getting things done amid ambiguity
  • Knows our marketer and agency audience, and has worked with Sales teams

You'll get...

  • 100% employer-paid premiums for your (and your family's) Health, Dental, Vision, Short Term Disability, Long Term Disability, Life and AD&D insurance
  • Flexible schedule/work (We’re currently remote but anticipate this role to be based out of our Waltham HQ post-pandemic in a flexible model)
  • Health Savings Account with contributions from connectRN of up to $2,000 annually
  • Free gym and parking on-site (in Waltham)
  • Flexible time off policy
  • 401k with match

connectRN is an equal opportunity employer. As Connectors, we embrace humans of every background, appearance, race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, and disability status. If this role would make you excited to come to work every day, please apply! We look forward to connecting.

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Where we are

203 Crescent St, Waltham, MA 02453

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • ReactLanguages
    • ReactLibraries
    • ReduxLibraries
    • MySQLDatabases
    • MixpanelAnalytics
    • HubSpotCRM
    • SalesforceCRM

What are connectRN Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
connectRN's DEI Committee consists of members from our Finance, People, Product, CS & Operations teams.
Open door policy
Open office floor plan
Diversity
Unconscious bias training
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Our weekly Drinks & Delight are used to find ways to delight our employees or our customers!
Parking
We offer employees free on-site parking.
Fitness Subsidies
We have a free gym on-site.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
We host Lunch & Learn once a month of a variety of topics designed to improve our operating efficiency regardless of our dedicated work functions.
Promote from within

An Insider's view of connectRN

What are some social events your company does?

Being a POC in a corporate world, it can be hard to feel seen. Previously, I have struggled with feeling comfortable being myself & needing to blend in at work. When I joined connectRN, I was very happy to hear they celebrated Juneteenth. I joined a team that celebrates Black culture. It’s rare to feel at home at work but now I really do.

Tavarsha aka "TT"

Clinician Training Manager

What does your typical day look like?

At connectRN, our goal is to create connections between clinician and community. With that in mind, I spend my days assisting in making these connections and ensuring that our communities are utilizing our product to its full potential, all while building lasting and meaningful relationships with each member of the community.

Julie

Account Manager

What makes someone successful on your team?

Working on the Community Support team is both rewarding & challenging. With every interaction, we are living our mission of “here for nurses” in how we handle situations and proactively support our community. The most successful people on our team know how to achieve a balance of productivity and empathy. EVERYONE has a voice in how we improve.

Madhu

Director of Community Success

How do you empower your team to be more creative?

There is a concept I think about often when I look to build a team: trust breeds magic. When teams feel trusted to do their best work, while delivering on the collective goals of the company, there is a freedom and confidence that guides their ideas. Taking risks, experimenting and having fun are key elements of how we work. Our marketing team is

Jen

Chief Marketing Officer

What's the biggest problem your team is solving?

I’m most excited about solving a lack of connection among nursing professionals. We’re working with clinicians to build an online and IRL community who can bond over their shared experiences. In our community, nurses can find others to work with, seek support after a particularly difficult shift, and celebrate their success with peers.

Kathleen

Community Engagement Manager

Jobs at connectRN
21

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Technical Recruiter

connectRN
Waltham
2 days ago
+38
connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring

UX/UI Designer

connectRN
Waltham
2 days ago
+38
connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring

UX Designer/Researcher

connectRN
Waltham
2 days ago
+38
connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring

Collections Specialist

connectRN
Waltham
2 days ago
+38
connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring

Onboarding Specialist

connectRN
Waltham
3 days ago
+38
connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring

Senior React Native Engineer

connectRN
Waltham
4 days ago
+38
connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring

Senior QA Automation Engineer

connectRN
Waltham
4 days ago
+38
connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring

Senior Product Manager

connectRN
Waltham
4 days ago
+38
connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring

Senior Manager, Product Marketing

connectRN
Waltham
4 days ago
+38
connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring

Senior Frontend Software Engineer

connectRN
Waltham
4 days ago
+38
connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring

Senior Backend Software Engineer

connectRN
Waltham
4 days ago
+38
connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring

Business Recruiter

connectRN
Waltham
4 days ago
+38
connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring

Payroll Specialist

connectRN
Waltham
4 days ago
+38
connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring

Marketing Operations Manager

connectRN
Waltham
4 days ago
+38
connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring

Customer Support Representative (Rotating Schedule)

connectRN
Waltham
4 days ago
+38
connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring

Associate Account Executive

connectRN
Waltham
4 days ago
+38
connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring

Director of Talent Acquisition

connectRN
Waltham
1 week ago
+38
connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring

Director of National Expansion

connectRN
Waltham
1 week ago
+38
connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring

Senior SCRUM Master

connectRN
Waltham
1 week ago
+38
connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring

Manager, Customer Support

connectRN
Waltham
1 week ago
+38
connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring

Compliance Manager

connectRN
Waltham
2 weeks ago
connectRN is a tech enabled platform connecting nurses and aides with opportunities to improve their work life. We believe nurses and aides are the backbone of the healthcare system, and deserve to be rewarded, respected, and recognized for their contributions. Our platform offers career development resources, flexible shift offerings, and the opportunity to participate in a supportive community of peer professionals. By using technology to bring