Toast
We power successful restaurants.
Boston, MA
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Marketing Operations Manager at Toast

Toast
| Greater Boston Area
Sorry, this job was removed at 4:33 p.m. (EST) on Monday, January 6, 2020
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The Marketing Operations team plays a key role in Toast’s Go-to-Market Strategy. By conceptualizing and executing operational strategies and plays, the team supports the full range of Marketing functions. The team is a resource to team members and thought partners in developing strategy and technology investments.

The Marketing Operations Manager will lead key projects for the Marketing and Go-to-Market organization ensuring high quality leads reach our sales force. S/he will work cross functionally and with Marketing Operations team members to manage the implementation of systems, tools and reporting structures for new products, ecommerce solutions and new marketing channels.

What you will do:

  • Create and manage the process to incorporate new product launches into our Marketing Technology eco-system

  • Partner with leaders on the Content and Partner Marketing teams to scope the operational needs for key Marketing campaigns and initiatives each quarter.

  • Support the Sr. Manager of Marketing Operations on the management of the Marketing Technology roadmap by helping to strategize and procure the next generation of Marketing Technology

  • Be a thought partner with team members across the organization to help them consider the operational/ infrastructure needs of their projects

  • Work collaboratively with cross functional teams on new product planning, marketing infrastructure and sales channel design and implementation

  • Communicate effectively across teams to drive projects forward and share progress

  • Drive collaboration across the Marketing Operations, Business Systems and Business Intelligence teams to identify inefficient processes and apply automation technology and best practices to solve them

  • Improve Marketing data quality (including data append and deduplication) through systematic database cleansing, leveraging data collection best practices and vendor engagements.

  • Collaborate across teams to improve to Marketing and Sales processes that drive speed and efficiency in systems.

Do you have the right ingredients?

  • 4-7 years of Marketing, Sales or Business Operations experience

  • Required experience with integrated CRM (Netsuite, Salesforce.com) and marketing automation solutions (Hubspot, Marketo, Eloqua, Silverpop, etc)

  • Familiarity with B2B Marketing Funnel measurement/ Sirius Decisions Waterfall

  • A proven project leader. Someone that can own a project from conception to completion

  • Detail oriented; enjoys working with data and new technology. A successful candidate will use both to solve complex business issues

  • Experience with Agile project management

  • Proven problem solving skills

  • Works well independently and part of a team

  • Adaptable and comfortable with a fast paced work environment, works well under deadlines

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Toast
Marketing Operations Manager
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Where we are

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries
Jennifer Patterson
Senior District Sales Manager
Virtually Connected
Professional development, from anywhere
Being a remote Toaster hasn’t stopped Patterson from co-founding Toast’s DEI Council, getting promoted or helping lead the sales team’s learning and development program. To advance her career, she had weekly meetings with leaders to discuss her development and skills progression. According to Patterson, the company’s high-energy environment and encouragement from leadership to pursue her passions gave her room to thrive.
I work with leaders who embrace my desire to be better, coach me through difficult scenarios and trust me to be my authentic self.
Michael Powers
Director of Employee Engagement and Experience
Career Moves
A choose-your-own career adventure
Toast encourages its team to run with their ideas and ambitions. Powers joined the company as a marketer and advanced through the ranks, but over time, he discovered a passion for employee development and recognition. So with the help of leadership, he built his role from scratch. Now, Powers’ new role allows him to enhance the Toast community with “energy, creativity and connectedness,” he said.
My goal is to keep our culture alive and build programs for our employees and their families that make them feel proud to celebrate Toast and our community.
Kate Swanson
Principal Software Engineer, Team Lead
Staying Strong
Showing tenacity through tough times
In the past year, restaurant needs have evolved. Swanson and co. have been able to pivot quickly through products like Toast's Order & Pay feature, and their strong culture and camaraderie helped them stay positive and in sync. Remote lunches and happy hours encouraged bonding, while the War Room — a Zoom hangout engineers or other team members could join to spontaneously strategize — maximized productivity and collaboration.
We intend to build a solution that will outlast these challenging times, exceeding expectations of both diner and restaurateurs.
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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
View full list of perks + benefits

An Insider's view of Toast

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

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Toast
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Toast
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Toast
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Senior Product Manager, Business Platform

Toast
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As a Senior Product Manager of Business Platform, you will spearhead initiatives that will provide the core shared services that Toast uses to manage customers, understand the truth of the business, and innovate on billing processes. This is a new role and will provide a critical function to ensure efficiencies as Toast continues to scale rapidly. You will focus on exploring opportunities with a diverse data set - turning those opportunities into revenue opportunities for Toast along the top and bottom line. 

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Toast
Greater Boston Area
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As a Senior Product Manager of Business Platform, you will spearhead initiatives that will provide the core shared services that Toast uses to manage customers, understand the truth of the business, and innovate on billing processes. This is a new role and will provide a critical function to ensure efficiencies as Toast continues to scale rapidly. You will focus on exploring opportunities with a diverse data set - turning those opportunities into revenue opportunities for Toast along the top and bottom line. 

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Toast
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Toast’s People Team is continuously growing and changing!  We are looking for an experienced Learning & Development Manager to design, deliver and measure targeted learning programs and experiences across Toast that enable our culture of personal and professional growth. This role is part of the People & Organizational  Development (the POD) team. The POD sits within the People Success team, and designs organizational learning and people development including manager enablement, leadership development, DEI workshops, and coaching, as well as elearning platforms to drive personalized learning experiences. We also partner across the organization to support learning and enablement for talent and performance management, and track analytics to measure impact. These solutions enable and accelerate capability for Toast employees, managers and leaders to scale with the rapid pace of the business.

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Toast
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Senior Product Marketing Manager, Services

Toast
Greater Boston Area
2 days ago
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Onboarding & Services is part of the Customer Success organization at Toast and is responsible for onboarding new customers to our restaurant technology platform and providing post-live professional services to help customers get the most from Toast. As the Senior Product Marketing Manager for Onboarding & Services, you will partner closely with leadership in Customer Success, Marketing, Sales, Product and Finance to help inform go-to-market strategies, including packaging and pricing, for our suite of Services (POS onboarding, product activation, post-live professional services, etc). You will collaborate on key initiatives relating to buyer personas, product positioning and messaging, and qualitative and quantitative insights from customer and market research to inform pricing and packaging. The ideal candidate enjoys playing a significant role in setting company strategy, has a proven track record of launching new products and packaging, has strong analytical skills and excels in a hyper-growth environment. If you’re a cross-functional team player with strong communication skills and a “get stuff done” attitude, read on!

Merchant Risk Analyst

Toast
Greater Boston Area
3 days ago
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The Risk Analyst will report to the Lead Risk Analyst and will be responsible for underwriting customers across Toast’s portfolio of products, handling risk-related escalations from other operational teams, and fulfilling law enforcement requests. They will also support the Lead Risk Analyst in rolling out new initiatives and building a comprehensive program that keeps Toast and our customers safe.

Cloud Security Engineer

Toast
Greater Boston Area
3 days ago
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We’re looking for a senior AWS security engineer to join our rapidly growing security team.  In this role, you’ll help our engineering organization to identify, triage, and remediate security issues. You’ll also work in tandem with our engineering teams to think about and act on security challenges through all phases of software development, and to help us design and build new features to enhance the security of the Toast platform.  The Toast security operations center (SOC)  is growing and focused on building capabilities to monitor, detect, and respond across our environment. As a senior member you’ll be a major contributor to helping build the cloud functions of the SOC and contribute to our vision. Taking a “Trust but Verify” model, you will work with our TechOps group providing a security first voice to cloud based workflows.   The ideal candidate is someone that can take on the “mindset of an attacker” and apply it to defense. You would be the SOC’s AWS security resource and lead engineering efforts to bolster our security posture.  You are someone who stays abreast with emerging threats, embraces the security community, and seeks to contribute to it. We love security innovators who are always thinking about new and interesting solutions to keep pace with the ever changing  security landscape.

Senior Analyst, Marketing

Toast
Remote
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Toast is seeking a marketing analyst on our demand generation team at Toast. This role will be responsible for analyzing program performance using data-driven marketing and statistics tools, develop Key Performance Indicators (KPIs) to assess the effectiveness of existing programs and  forecast future outcomes, and report findings to management through text and data visualizations. 

Senior People Success Partner - Go to Market

Toast
Greater Boston Area
3 days ago
save job
Reporting to the Senior Director, People Success Partner, you will be a senior business partner to the GTM functions including Sales, Marketing, Partnerships, and Growth Operations. Partnering directly with VPs and their leadership teams at the helm of those groups, the ideal candidate will bring strong functional human resources expertise, business acumen, consultative skills, and customer service orientation to advance employee engagement and performance, management capability, and efficient people process. The person in this role should have proven experience understanding business concepts in a Sales or Marketing organization, and aligning business needs with HR support and solutions to move the commercialization functions of the business ahead in a hyper-growth environment. The candidate should also be able to demonstrate interpersonal awareness to effectively build and sustain strong partnerships with trust and credibility across the business, particularly with the VPs and their leadership teams in go-to-market. As Toast helps the restaurant industry across the US navigate these unprecedented times, the Sales and Marketing teams sit at the tip of the spear of Toast’s recovery efforts, giving the person in this role an awesome opportunity to evolve and shape the course of the enterprise.

Elearning Manager

Toast
Remote
3 days ago
save job
The ideal candidate must be self-driven and have the capability and confidence to interface effectively with senior leaders, and multiple stakeholders. Excellent communication skills, the ability to influence with limited authority, and planning/project management skills are critical for this role. This individual must thrive in a fast-paced, rigorous environment with changing priorities. If this sounds like you, read on and apply!

UX Researcher

Toast
Greater Boston Area
3 days ago
save job
We’re looking for a collaborative UX Researcher with experience bringing insights to the entire product development lifecycle, helping teams balance user goals and business objectives, and delivering intuitive experiences that “Do right by the customer.”  We seek a teammate dedicated to restaurant employees and employee management. You will work on products to improve the lives of restaurant employees, as well as the tools and processes restaurants use to hire, retain, and lead their teams. Demonstrated skills include uncovering and refining learning objectives, matching methods to research questions, planning and conducting research using various methods, synthesizing data to serve up actionable insights, and acting as a center of learning on your team. Your collaborative style inspires others to the point where people ask to work with you and your rigor and attention to detail lend credibility to your insights.

Senior Software Engineer, Fintech

Toast
Greater Boston Area
4 days ago
save job
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with  technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

FP&A Financial Analyst

Toast
Greater Boston Area
4 days ago
save job
We are seeking an FP&A Analyst who will support broad initiatives including financial consolidation, cross-functional collaboration, business forecasting, financial reporting, and strategic initiatives. The Finance team is responsible for providing data-driven insights to inform strategic, financial, and operational decision-making across the company. The FP&A team has a significant impact in supporting the business and we are looking to growth the team!

Senior Talent Acquisition Partner

Toast
Greater Boston Area
4 days ago
save job
As a member of the Toast TA team, you’ll learn from a collaborative group who care about their craft, and who value the deep relationships they’ve built with their partners across the business. In addition to finding the right person for each job we work, we make time to have some fun along the way! You will join a growing team of TA Partners across our Boston, Chicago and Dublin locations. 

Cape Cod Territory Account Executive

Toast
Remote
4 days ago
save job
As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and sales expertise to help us build the Toast brand in your geographic territory. 

Billing Operations Representative

Toast
Greater Boston Area
4 days ago
save job
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Director of Sales Operations and Growth

Toast
Greater Boston Area
4 days ago
save job
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Senior Software Engineer

Toast
Greater Boston Area
4 days ago
save job
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Staff Software Engineer- iOS/ Android

Toast
Remote
1 week ago
save job
Toast is looking for a Staff Software Engineer to take responsibility for building new, innovative solutions to expand how Guests interact digitally with restaurants. As well as providing a cutting edge point of sale system for restaurants, Toast processes billions of dollars of payments through consumer experiences. As we build new solutions to meet the needs of our customers and their guests, we are experimenting with the latest technology like iOS App Clips or Android Instant Apps. We need your help to improve our platform and add the next generation of products, and with a massive shift from in-restaurant dining to digital ordering, you will have the opportunity to make an impact immediately. 

Staff Software Engineer- iOS/ Android

Toast
Greater Boston Area
1 week ago
save job
Toast is looking for a Staff Software Engineer to take responsibility for building new, innovative solutions to expand how Guests interact digitally with restaurants. As well as providing a cutting edge point of sale system for restaurants, Toast processes billions of dollars of payments through consumer experiences. As we build new solutions to meet the needs of our customers and their guests, we are experimenting with the latest technology like iOS App Clips or Android Instant Apps. We need your help to improve our platform and add the next generation of products, and with a massive shift from in-restaurant dining to digital ordering, you will have the opportunity to make an impact immediately. 

Business Ops Lead, Finance / Fintech Operations

Toast
Greater Boston Area
1 week ago
save job
Toast is looking for an analytical, technical, and motivated team player to bring our company’s top strategic and operational objectives to life. You will transform business processes using technology and systems, acting as the interface between our various functional teams and our business systems team. You will work closely with cross-functional stakeholders to understand their challenges, help identify potential solutions, and translate business requirements into technical requirements. You will manage the delivery of the solutions to ensure that they are executed with high quality, and that they drive meaningful improvement in customer and internal team experience. You will be an expert on how data flows in our system, and be able to articulate solutions that are simple and scalable. Your work will be critical in helping Toast scale and grow as the leading player in restaurant technology. 

Director of Manufacturing Operations

Toast
Greater Boston Area
1 week ago
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Provide leadership through strategic direction and active engagement to align Manufacturing functions and priorities with Toast business goals. Forecast demand & grow relationships with Supplier portfolio to keep Supply Chain fluid. Establish and maintain performance metrics for all associated Manufacturing Ops functions. Foster a Customer Service culture through active engagement, leadership, and a strong sense of accountability within the department. Partner with key stakeholders in Hardware Engineering, Product, Operations and business leaders across the organization to provide strategic insight and recommendations . Manage the use of Netsuite ERP, Looker and other related applications while scoping new tools.

Business Operations Lead, Customer Success

Toast
Greater Boston Area
1 week ago
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Toast is looking for an analytical, technical, and motivated team player to bring our Customer Onboarding team’s top strategic and operational objectives to life. In this role, you will be working with business leaders and collaborating with our Business Systems team by utilizing your technical expertise and business insights.  You will work closely with our Customer Onboarding team to scope business process problems and align with optimal solutions for our systems and applications. This includes managing the delivery of the solutions to ensure that they are executed with high quality, and that they drive meaningful improvement in customer and internal team experience. As an expert on how data flows in our system, you will articulate solutions that are simple and scalable, and will support your team and manager to enable our team's systems portfolio to become a trusted partner to your stakeholders.

Senior Compensation Analyst

Toast
Greater Boston Area
1 week ago
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Join our team and help us build and manage world class compensation programs!  Working closely with the People Team and cross-functionally, the Senior Compensation Analyst will play a key role in developing and administering Toast’s base salary, incentive and equity programs.  The ideal candidate will have solid compensation analytical skills coupled with a desire to collaborate on the development of effective compensation programs and solutions. 

Senior Manager, Strategic Partnerships

Toast
Remote
1 week ago
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The Partnerships Team is responsible for the end-to-end development and deployment of Toast’s Partnership strategy. We are looking for a creative problem solver who can work cross functionally and implement processes for the partnerships team to achieve their KPIs efficiently.

Senior Software Engineer/Team Lead, DEX

Toast
Greater Boston Area
1 week ago
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We are seeking a Senior Software Engineer Team Lead for this team. The strongest candidates will be full-stack engineers who are happy working in a variety of technologies. Frontend development skills are a big plus, as frontend skills would complement the team’s current deep Android and Java skills. This position would be an excellent fit for a cross-discipline problem solver who likes to think about the best ways to leverage software, UX, process, and people to achieve great real-world results.     

Senior Acquisition Marketing Manager

Toast
Greater Boston Area
1 week ago
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As a Senior Acquisition Marketing Manager you will be responsible for building, scaling, and optimizing acquisition campaigns across a host of existing paid channels, and identifying and growing new levers of acquisition for Toast. We are looking for a passionate and growth-minded marketer who is undaunted by big or ambiguous challenges and relishes in the opportunity to bring structure to tests, reporting, and processes. You get excited about measuring every metric you possibly can and reporting out on insights that you’ve learned as a result. You love creative problem solving and finding new ways to drive growth.

Technical TA Partner

Toast
Greater Boston Area
1 week ago
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As a member of the Toast Tech TA team, you’ll join a collaborative group who care about their craft, and who value the deep relationships they’ve built with their partners across the business. In addition to finding the right person for each job we work, we make time to have some fun along the way! You will join a team of 7 Technical TA Partners across our Boston, Chicago and Dublin locations.

Senior Software Engineer, Data Platform

Toast
Greater Boston Area
1 week ago
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The Data Platform team builds and manages key parts of Toast’s infrastructure. Today we support tens of thousands of restaurants who see the quality of timely and insightful data as critical to their success. We also work closely with other internal teams to enable them to build services and products that leverage the massive amounts of data we’ve collected. By this point next year, we are expecting to have doubled our data and traffic volume. The Data Platform team is building the massively-scalable Spark, Avro and Parquet based streaming data plane built on AWS that will meet this goal.

Salesforce Release Manager

Toast
Greater Boston Area
1 week ago
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The Salesforce Release Engineer manages the release pipeline, supporting fast paced Business Systems scrum teams of Salesforce admins, developers, and architects. You will drive a common framework for all build, test, and release activities, both automated and self-service. As a Release Engineer, you’ll act as a subject matter expert for release best practices, advancing toward the predictable delivery of quality releases.

Senior Director of Public Relations

Toast
Greater Boston Area
1 week ago
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As the Sr. Director of Public Relations you will be responsible for driving all of Toast’s earned media, and direct the company’s reputation management to consistently and visibly reflect Toast’s core values and brand to all stakeholders in a way that builds trust and confidence. You’ll do this by building Toast into a leader and champion of the restaurant industry and as one of the most innovative brands in tech.

Commissions Financial Analyst

Toast
Greater Boston Area
1 week ago
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We’re seeking a Sales Finance Manager to support our Go-to-Market team by leading the effort to optimize, implement and maintain a scalable commission structure. This is a high-impact role that will offer substantial senior leadership exposure and the opportunity to impact strategic GTM decisions in a hyper-growth environment at scale.

Employment Counsel

Toast
Greater Boston Area
1 week ago
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We are a rapidly growing company that’s revolutionizing the way the restaurant industry does business by pairing technology with an unrivaled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

Senior Staff Accountant, FinTech

Toast
Greater Boston Area
1 week ago
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The Senior FinTech Accountant will be responsible for partnering closely with the product and systems teams to ensure that business transactions activity is appropriately captured and accounted for in our financial statements. We are looking for an experienced individual who can help us work through complex transactions on a monthly basis with a strong ability to prioritize a variety of tasks and ensure a timely close process. This is a challenging, highly visible role that requires problem solving and active collaboration across teams.

Senior Product Manager, Mobile

Toast
Greater Boston Area
1 week ago
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Toast’s Employee Cloud Product Team is looking for a Sr. Mobile Product Manager to drive a new, high-impact product initiative for our business. As a Sr. Product Manager, you will play a pivotal role helping Toast define and deliver this new consumer-facing product. Working closely with product leadership and other key stakeholders, this person will craft a roadmap driven by market fit, customer acquisition and delightful user experience. This is a high visibility role with an opportunity to make a real impact at a fast-paced and dynamic organization with phenomenal growth.

PCI Analyst

Toast
Greater Boston Area
1 week ago
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Toast is seeking an experienced PCI compliance professional to assist with the day-to-day general compliance needs of Toast’s Core POS line of business PCI program. In this highly visible role, the PCI Analyst will help lead Toast’s annual PCI assessment, advise and consult with internal teams on PCI related initiatives and programs, development of a continuous monitoring program and provide general PCI-related support to Toast’s internal technical teams.

IT Compliance Analyst

Toast
Greater Boston Area
1 week ago
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Toast is seeking an experienced IT compliance professional to assist with the day-to-day general IT compliance needs of its Core POS business line. In this highly visible role, the Lead IT Compliance Analyst will help create and maintain corporate policies and procedures, manage internal testing programs, advise and consult with internal teams and customers on areas of IT risk and provide general support to Toast’s IT Compliance, Security and Legal teams.

IT SOX Compliance Lead/Manager

Toast
Greater Boston Area
1 week ago
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Toast is seeking an experienced IT SOX Compliance professional to ensure the compliant and operationally effective design and implementation of Toast’s IT SOX program. In this highly visible role, the IT SOX Compliance Lead / Manager will also be responsible for the day-to-day internal management of both Toast’s IT SOX and SOC 2 program, and as a liaison with Toast’s internal and external auditors.

Lead IT Compliance Analyst

Toast
Greater Boston Area
1 week ago
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Toast is seeking an experienced IT compliance professional to assist with the day-to-day general IT compliance needs of its Core POS business line. In this highly visible role, the Lead IT Compliance Analyst will help create and maintain corporate policies and procedures, manage internal testing programs, advise and consult with internal teams and customers on areas of IT risk and provide general support to Toast’s IT Compliance, Security and Legal teams.

Inside Sales Representative

Toast
Greater Boston Area
1 week ago
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As an Inside Sales Representative, you will part of a team that is transforming the way restaurants operate. You will target restaurants with 1-15 locations within an assigned geographical territory and own the entire process from prospecting to close.  You’ll have the opportunity to master your sales skills in an environment that fosters continuous learning and growth. With uncapped earnings and a clear, results-oriented career path, we are invested in promoting from within and providing ongoing mentorship. The culture of our sales team is just as competitive as it is collaborative; although everyone strives to be the best, we still play and win as a team.

Inside Account Executive

Toast
Greater Boston Area
1 week ago
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As an Inside Territory Account Executive, you will part of a team that is transforming the way restaurants operate. You will target restaurants with 1-10 locations within an assigned geographical territory and own the entire process from prospecting to close.  You’ll have the opportunity to master your sales skills in an environment that fosters continuous learning and growth. With uncapped earnings and a clear, results-oriented career path, we are invested in promoting from within and providing ongoing mentorship. The culture of our sales team is just as competitive as it is collaborative; although everyone strives to be the best, we still play and win as a team.

Compliance Analyst, Governance & Reporting

Toast
Greater Boston Area
1 week ago
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Develop and utilize testing programs to examine business line processes and systems on a recurring basis to identify instances of potential legal and/or regulatory violations.  Partner with third party stakeholders to facilitate external compliance testing programs.  Present review findings and recommendations to management in a clear, concise manner, presenting information appropriate to the level of management for purposes of remediation. Track and monitor remediation status.  Coordinate with lines of business on behalf of compliance to establish and improve testing programs as Toast, Inc. experiences changes in products, services and geographies.

Business Systems Analyst

Toast
Greater Boston Area
1 week ago
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Toast is looking for a senior lead to be our Quote-to-Cash specialist, and bring to life our company’s top strategic and operational objectives. You will be a thought partner to senior business stakeholders in our marketing, sales, and finance teams, helping them operationalize their vision and goals. They will look to you to provide expertise on how to operationalize key GTM initiatives, involving product structures, promotions, quoting, and contracting, and the downstream implications it has on billing and accounting. You will help build highly scalable processes, and guide our evolution to a multi-product company. Your work will have a major impact in  improving our customer experience and driving internal team efficiency, and play a critical role in helping Toast scale and grow as the leading player in restaurant technology.

Director of Diversity, Equity and Inclusion

Toast
Remote
1 week ago
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Toast’s People Team is continuously growing and changing!  Toast is seeking a Director of Diversity, Equity & Inclusion ( DEI) who will bring thought leadership, tailored insights, and strategic perspective to our efforts to foster inclusion, diversity, equity, and accessibility across our organization and Toast Communities.  This role is part of the People & Organizational  Development (the POD) team. The POD sits within the People Success team, and designs organizational learning and people development including manager enablement, leadership development, DEI workshops, and coaching, as well as elearning platforms to drive personalized learning experiences. We also partner across the organization to drive initiatives that enable an inclusive and equitable culture where all of our Toast communities feel supported and able to thrive. Our work creates belonging and accelerates the rapid pace of our business.

Director of Leadership Development

Toast
Greater Boston Area
1 week ago
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The Director of Leadership Development will define the leadership development architecture at Toast, creating an integrated strategy that builds critical leadership capabilities and bench for our inclusive, high-growth company. Reporting to the VP of People and Organizational Development, you will collaborate with teams across the organization to introduce a variety of leadership and professional development solutions that accelerate career growth, including ILT, coaching, assessment tools, and other experiential learning. You will play a critical role in shaping our senior leadership development framework and programs that enable readiness, transformation and business results. 

Billing Support Representative

Toast
Greater Boston Area
1 week ago
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The Billing Support Representative will be responsible for handling the most complex billing questions, and acting as Tier III support for the function. The person will ensure a positive experience and high NPS for customers dealing with complex billing issues, while adhering to internal and external SLAs. They will work cross-functionally across departments diagnose and resolve customer issues. They will be relied upon to identify trends and common issues that can be used to educate stakeholders and prioritize process & system changes.

Technical Program Manager

Toast
Remote
1 week ago
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Toast is looking for an experienced Technical Program Manager to join the rapidly growing Business Systems team that is working on innovative solutions that help in increasing sales, improve customer satisfaction and enhance operations efficiency. You will be responsible for expanding the impact of the team with the successful delivery of multiple medium to large concurrent projects focusing on product quality and stakeholder expectations.

Salesforce Technical Architect

Toast
Greater Boston Area
1 week ago
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Toast is looking for an experienced Technical Architect to join the rapidly growing Business Systems team that is working on innovative solutions that help in increasing sales , improve customer satisfaction and enhance operations efficiency. There’s no shortage of complex and interesting problems to solve, and your expertise will be key in helping us propose, prioritize and develop solutions. The Technical Architect will provide expertise in technical design, data & integration architecture for new business solutions & enhancements critical to Toast's business growth. You will play an important role towards establishing best practices and design patterns, provide technical directions for projects and ensure business systems teams are achieving the desired business outcomes. It is a great opportunity to gain exposure to many areas of Toast’s business and be in the forefront to understand business challenges and provide innovative solutions to advance the business. 

Technical Program Manager

Toast
Greater Boston Area
1 week ago
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Toast is looking for an experienced Technical Program Manager to join the rapidly growing Business Systems team that is working on innovative solutions that help in increasing sales, improve customer satisfaction and enhance operations efficiency. You will be responsible for expanding the impact of the team with the successful delivery of multiple medium to large concurrent projects focusing on product quality and stakeholder expectations.

Salesforce Technical Architect

Toast
Remote
1 week ago
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Toast is looking for an experienced Technical Architect to join the rapidly growing Business Systems team that is working on innovative solutions that help in increasing sales , improve customer satisfaction and enhance operations efficiency. There’s no shortage of complex and interesting problems to solve, and your expertise will be key in helping us propose, prioritize and develop solutions. The Technical Architect will provide expertise in technical design, data & integration architecture for new business solutions & enhancements critical to Toast's business growth. You will play an important role towards establishing best practices and design patterns, provide technical directions for projects and ensure business systems teams are achieving the desired business outcomes. It is a great opportunity to gain exposure to many areas of Toast’s business and be in the forefront to understand business challenges and provide innovative solutions to advance the business. 

Product Marketing Manager, Guest

Toast
Remote
1 week ago
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The Toast Product Marketing team is responsible for connecting the sales, product, and marketing teams by gathering market insights to inform product development and bringing new products to market through customer segmentation, value-based messaging, sales knowledge transfer, and cross-functional marketing activation. This is a high-impact role that will offer substantial senior leadership exposure and the opportunity to drive long-term shareholder value.

Senior Security Operations Engineer

Toast
Remote
1 week ago
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Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Senior Security Operations Engineer

Toast
Greater Boston Area
1 week ago
save job
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Senior Accountant, Reporting

Toast
Greater Boston Area
1 week ago
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The Senior Accountant will report to the Accounting Manager and is responsible for understanding data flows between internal systems and their overall impact on the financial statements in compliance with GAAP.  We are looking for an experienced individual who can help us work through complex transactions on a monthly basis with a strong ability to prioritize a variety of tasks and ensure a timely close process. This is a challenging, highly visible role that requires problem solving and active collaboration across teams.

Senior Accountant, Revenue Recognition

Toast
Greater Boston Area
1 week ago
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The Senior Revenue Accountant will report to the Assistant Accounting Manager and is responsible for understanding data flows between internal systems and their overall impact on the financial statements.  We are looking for an experienced individual who can help us work through complex transactions on a monthly basis with a strong ability to prioritize a variety of tasks and ensure a timely close process. This is a challenging, highly visible role that requires problem solving and active collaboration across teams.

Product Manager

Toast
Greater Boston Area
1 week ago
save job
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can

Mechanical Product Architect

Toast
Greater Boston Area
1 week ago
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As the Mechanical Lead Architect, you will lead the Mechanical Engineering design effort in the conceptualization, architecting, designing, developing, NPI and sustaining Engineering on our products. You will provide leadership and guidance to other junior members of the team and collaborate with other key teams at Toast. We are all driven to make the best restaurant POS systems for our customers. You will need to develop strong relationships with our JDM/OEM partners as well. On a given day, you might be reviewing design documents and concepts, coordinating discussions between teams, collaborating on roadmaps with architectural and product stakeholders, and providing technical guidance to other team

Payroll Account Executive

Toast
Greater Boston Area
1 week ago
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The Employee Cloud Sales team is a new and growing team at Toast!   It is a start-up within a start-up and this is an opportunity to get in at the ground floor.  You’ll be calling into current and prospective Toast POS customers, and managing the whole sales cycle to close. The culture of our sales team is just as competitive as it is collaborative; everyone strives to be their best, and we play and win as a team.

North Seattle, WA Territory Account Executive

Toast
Remote
1 week ago
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As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and sales expertise to help us build the Toast brand in your geographic territory. 

Bellevue, WA Territory Account Executive

Toast
Remote
1 week ago
save job
As a Territory Account Executive, you will be part of a team that is transforming the way restaurants operate. Using a consultative approach, you will prospect, build relationships, and sign up new restaurateurs in your local area. By understanding their unique needs, you will develop a customized solution that helps their business thrive. We need your passion and sales expertise to help us build the Toast brand in your geographic territory. 

Strategic Finance Associate

Toast
Greater Boston Area
1 week ago
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We’re seeking a Strategic Finance Associate who will support broad initiatives including business forecasting, investor and board reporting, and strategic initiatives. The Finance & Strategy team is responsible for providing data-driven insights to inform strategic, financial, and operational decision-making across the company. This is a high-impact role that will offer substantial senior leadership exposure and the opportunity to impact strategic decision making in a hyper-growth environment at scale.

Senior Software Engineer, POS

Toast
Greater Boston Area
1 week ago
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Design, build, and deliver features of Toast POS. Ensure quality by building automated testing for changes. Roll features out to customers, including monitoring for success. Collaborate with UX and PM on the definition and design of features. Collaborate with team to plan and estimate work. Work with experienced engineers to get design and code review.

Director of Technical Accounting & Reporting

Toast
Greater Boston Area
1 week ago
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Director of Technical Accounting & Reporting will be primarily responsible for technical accounting research, controls, and SEC reporting. The director will leverage internal and external resources to assess all complex accounting matters and conclude in collaboration with external auditors and internal stakeholders.  The role will provide guidance to the rest of the team to help institute controls needed in a high growth technology company.  This position will also implement a process and necessary systems to facilitate public company reporting.  The candidate will report to the VP & Global Controller.

Collections Representative

Toast
Greater Boston Area
1 week ago
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The Collections Specialist role will report to the accounting manager and is responsible for the daily billing operations. This is a challenging role that requires problem-solving and the ability to record complex billing transactions. This role will involve significant interaction with customers as well as internal partners including; Sales, Sales Operations, Information Systems, etc.