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Marketing Operations Manager

| Greater Boston Area

Threat Stack enables DevOps and SecOps teams to innovate and scale security by providing full-stack security observability from the control plane up to the application layer. Purpose-built for today’s infrastructure, the Threat Stack Cloud Security Platform® and Cloud SecOps Program℠ combine cloud-optimized intrusion defense, continuous security monitoring, and proactive risk assessment to help security and operations teams detect security incidents, achieve compliance, and secure infrastructure in transition.

We are defining the way Cloud Security is done. We are the only cloud-native continuous monitoring solution that gives users instant visibility into their environment, protecting them in real time from insider threats, external attacks, and data loss. Optimized for cloud deployment, our solution allows growth-driven companies to scale confidently without sacrificing speed or efficiency.

Threat Stack is looking for a Marketing Operations Manager with 4+ years of experience working in Marketo, Google Analytics, and Salesforce.com (SFDC), with proven success in translating strategy into action. As the “go to” person for all things marketing ops, the ideal candidate should be a problem solver and creative thinker capable of not only implementing processes to drive marketing efficiencies but also helping the team derive more value from their tech stack and gaining greater insights into their marketing programs, campaigns, and activities.

Supporting multiple marketing disciplines, we are looking for a team player that can work with our marketing specialists, understand their unique needs and problems and has the skills required to find and implement solutions that meet individual and company goals.

What You'll Do

  • Design, develop, launch, manage all marketing programs, campaigns, and assets in Marketo
  • Ensure consistent and reliable integrations between systems (Marketo, SFDC, Website, Google, etc.)
  • Oversee the development and management of all marketing system processes including marketing qualified lead (MQL) processing, automated nurturing email campaigns, campaign performance tracking and dynamic landing pages and assets.
  • Ensure data integrity across contacts, campaigns, and opportunities.
  • Create and automate reporting around program effectiveness, forecasting, and ROI
  • Develop full funnel analysis leveraging different attribution models and provide improvement recommendations
  • Act as trusted advisor to the CMO for informed strategy decisions
  • Conduct granular contact and account segmentation to improve campaign effectiveness through personalized messaging
  • Help create a culture of continuous learning and improvement by running A/B testing, striving to optimize processes and keeping up with the latest tools and tactics to give our team a competitive advantage in the marketing place.
  • Work closely with Sales Operations & Business Operations to ensure the building of systems aligns with go-to-market objectives and goals

What We're Looking For

  • 4+ years experience in tech marketing and/or system operations
  • Creative thinking and passion for problem-solving
  • Strong time management skills and ability to meet deadlines
  • Excellent organization, attention to detail, and ability to execute on multiple tasks and projects
  • Experience developing and refining both contact and account-based scoring
  • Understanding of next-generation ops tools and different attribution models is a plus
  • Excellent oral and written communications skills
  • Hands-on experience with Salesforce and Marketo or another marketing automation tool
  • Experience with sandboxes a plus
  • HTML experience a plus
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • RubyLanguages
    • ScalaLanguages
    • ReactLibraries
    • ReduxLibraries
    • AkkaLibraries
    • Node.jsFrameworks
    • CassandraDatabases
    • PostgreSQLDatabases
    • ElasticsearchDatabases
    • InVisionDesign
    • SketchDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

We're conveniently located in Downtown Crossing where there are endless coffee, lunch, and after work venues options with easy access to the MBTA.

An Insider's view of Threat Stack

How does your team reward individual success?

Anyone in the company can nominate anyone else for a "#OneStack Award," which recognizes a fellow employee going above and beyond their job duties. Our CEO personally gives these out at our monthly Town Hall meetings. Additionally, when a major project milestone is reached, the team responsible gets a 1/2 day out of the office for a team activity.

Becky

Technical Writer

How do you collaborate with other teams in the company?

Collaboration is one of our core values and everyone is extremely supportive to each other. We use an internal chat client. So my first step would be to post a question to a group chat and crowdsource and answer. I can @ individuals who I think would have unique insight or feedback, or since we're all in Boston, go discuss with them in-person.

Eric

Senior Technical Support Engineer

How has your career grown since starting at the company?

Since joining in early 2016, Threat Stack has not only helped me grow as a professional but also with finding a career path. Starting as a BDR, I was encouraged to pursue my interest in sales operations and was able to seamlessly move into a new area of the business. This was heavily supported by leadership through education and clear objectives.

Colin

Business Operations Manager

How does the company support your career growth?

Career growth is facilitated through constant communication. Team members are challenged to expand their skills via technical and non-technical endeavors. We've had Engineers transition into management, become Architects, become technical leads, and grow rapidly as Software Engineers which is a testament to our commitment to the team.

Joe

Software Engineering Manager

What are Threat Stack Perks + Benefits

Culture
Friends outside of work
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Flexible Work Schedule
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Diversity Program
Lunch and learns
Acme Co. hosts lunch and learn meetings once per month.
Cross functional training encouraged
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