Manager, Email Marketing at iZotope

| Cambridge
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What’s it like to work at iZotope? 
We’re the leaders in intelligent audio production and you’ll see that all iZotopians have a passion for what we do. Our company, our market and our customers are growing fast. This means all iZotope employees are engaged in interesting and challenging work. We have the opportunity to try new and different things and lots of room for career enrichment. We work with exceptional colleagues and foster an environment that empowers those closest to the work to make decisions and provide each other the support to move quickly and learn as we go. iZotope combines the excitement and pace of a startup with the stability and work/life balance of a market leader. Plus, it’s really cool to work for a company in the music and film industry! 
iZotope is looking for an Email Marketing Manager to help us take our ecommerce and education-focused email program to the next level. As a key member of the Go-To-Market team, you will lead strategic, cross-functional projects to enhance customer communications, steer backend system build-out, and grow program revenue.
The ideal candidate is innovative, enthusiastic, and customer-focused with strong attention to detail and analytical problem-solving skills. This person will have demonstrated skill with technical tools and processes through ESP and CRM management, digital marketing, data analysis, or other similar experience. They will be passionate, organized, flexible in the face of change, comfortable managing multiple cross-functional projects at once and will have proven success managing a team.

Responsibilities Include

  • Create, pilot, and rapidly iterate email initiatives with an understanding and strategic view of best practices, goals, and growth- drivers
  • Maintain and optimize a testing agenda for A/B and multivariate testing frameworks
  • Drive the email program roadmap including life-cycle marketing with an emphasis on email campaigns to improve engagement and customer retention
  • Serve as an advisor to enable our Product Marketing teams with the right tools, training, and a healthy subscriber list to produce and execute highly effective email campaigns
  • Work with internal product marketing teams to ensure essential technical steps are taken for list selection, segmentation, and tracking
  • Drive continuous improvement across email KPIs including deliverability, open rates, click-to-open rates, conversion rates, opt-out rates, and revenue
  • Work with Analytics team to manage reporting requests and ongoing analyses for campaign performance, key insights, and strategic learning
  • Drive a customer- first approach to all email experiences
  • Build successful and supportive relationships with third- party vendors
  • Effectively partner across a highly collaborative Agile organization with product marketing, direct and retail sales, tech and development, product management, education, Operations and customer care functions.

What You'll Need

  • A passion and track record for customer-centric marketing
  • 5+ years of email and/or direct marketing experience; ecommerce preferred
  • Proven track record of driving success and significant results
  • Be knowledgeable on email best practices, technologies, and trends
  • Experience with an enterprise- level ESP (ACS, or similar) and project management tools (Trello, or similar) required
  • A background in subscription or communication for subscription services, preferred
  • Excellent interpersonal and team- building skills including experience managing high-performing teams
  • Skillful at managing timelines, dependencies, communication across teams
  • Comfortable in a data-driven business environment with the ability to clearly articulate information that influences data-driven business decisions
  • Bachelor's degree
  • Google Analytics or Adobe Analytics, Litmus, and CRM experience, preferred

iZotope is an Equal Opportunity and Affirmative Action employer and will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran or disability status, or any other category protected by law.

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Technology we use

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Just a short walk from MBTA Red Line Kendall/MIT and Kendall Square, iZotope is surrounded by restaurants, coffee shops, nightlife and entertainment.

An Insider's view of iZotope

What are some social events your company does?

We hold regular Synth Jams after work, which is a great way to get to know your colleagues while also checking out synthesizers you may have never seen before, and learning more about them.


Social Media Manager

What does your typical day look like?

My days involve thinking about strategy (which products to build and why) and tactics (ensuring development teams have information required to move forward). I help make sure the cross-functional teams are constantly reminded of the “why” behind our products and features. With the team aligned, we are free to create more innovative products.


Product Manager

How has your career grown since starting at the company?

My career has grown a lot since starting at iZotope! I started as a junior software engineer, grew to become a tech lead on one of our flagship products, and now manage a development team. The supportive environment from my managers, peers, and the executive team here has been so important to my success and has helped tremendously in my career.


Engineering Manager

What is your vision for the company?

Our products empower creators to produce most professional music, film, tv and podcasts today, and we see the opportunity to bring that same ability to creative people with any level of technical expertise.



What's the biggest problem your team is solving?

Producing professional-sounding audio is really hard, requiring a lot of training and a heavy investment in gear. We are trying to use the latest advances in modern technology to fundamentally change the way music is recorded, produced and performed, so that any musician can record and produce the sound in their head.



What are iZotope Perks + Benefits

iZotope Benefits Overview

iZotope works hard to provide a highly competitive benefit package to meet our employees’ needs. We offer medical, dental and vision plans with considerable company contributions. Our employees are also eligible for a generous 401(k) employer-match. Life insurance and short- and long-term disability are standard iZotope-paid benefits. As an added benefit employees get access to all iZotope products complimentary for personal use as well as a variety of other awesome benefits such as free subway passes, subsidized identify theft protection, tuition assistance, fully paid eLearning subscription, reduced gym membership rates, and many many more. Let’s not forget about our extensive time off programs. Each year we strive to add new benefits to the mix.

Partners with Nonprofits
Eat lunch together
Intracompany committees
Open door policy
Open office floor plan
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
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