Head of Communications

| Watertown
Markforged is reinventing manufacturing with the most affordable 3D metal and carbon fiber printers capable of producing parts strong enough for the factory floor. Engineers, designers, and manufacturing professionals all over the world rely on Markforged metal and composite printers for tooling, fixtures, functional prototyping, and high-value end-use production and optimizing their manufacturing and supply chains. Founded in 2013 and based in Watertown, MA, Markforged has about 250 employees globally, with $137 million in both strategic and venture capital. Markforged’s vision is a world in which you build anything you imagine. Markforged was recently recognized by Forbes in the Next Billion-Dollar Startups list and listed as the fastest-growing 3D printing company in the US in the 2019 Deloitte Fast 500. To learn more about Markforged, please visit https://markforged.com.
As the Head of Communications and the voice of Markforged, you will be focused on building our brand visibility and relevance with earned and owned media coverage. You will develop and hone our narrative for the press, industry and those cohorts which influence our target audiences while connecting our story to the larger cultural trends which shape global industry. You will develop our communications processes, people, and resources to rival those of any elite multinational organization. With your deep communications experience, you will counsel executive management on advancing, preserving, and defending the Markforged brand. You will have influence and access to senior leadership and will drive all Markforged messaging.

In this role you will:

  • Own PR, social and internal communications channels and report to the Head of Marketing.
  • Manage the relationship with our global and regional PR agencies.
  • Provide ongoing strategic recommendations to and coordination with executive management and functional leaders to sustain Markforged’s narrative.
  • Develop and execute annual and quarterly external communications plans, collaborating across company functions to maximize impact.
  • Write and/or edit all news releases and public statements while maintaining high editorial standards.
  • Conduct media outreach as needed to expand awareness, develop coverage opportunities and shape reporting.
  • Act as an embedded reporter in the business, identifying and developing storylines that advance Markforged’s business objectives.
  • Identify and address potential PR issues (e.g., trust & safety policy issues, shipping issues) before they become external liabilities.
  • Serve as a thought partner to executive management on communications issues and opportunities.
  • Ensure timely and effective communication of internal news to U.S. employees.
  • Act as the champion of Markforged's communications effectiveness, seeking opportunities to improve, learn and increase the function's business contributions over time.

What we look for:

  • Minimum 7 years experience in corporate communications.
  • Experience in B2B and industrial technology preferred.
  • Proven ability to provide candid, persuasive counsel to senior executives.
  • Superb communications skills; comfortable with using a variety of media formats persuasively.
  • Broad understanding of brand marketing principles, strategy and techniques.
  • High-level understanding of legal and regulatory frameworks.
  • Experience working in a publicly traded, multinational organization.
  • Experience managing crisis communications in a complex organization.
  • We use Apple computers and G-suite collaboration tools. While experience with these tools is not required, the ideal candidate will be excited to broaden their knowledge and embrace change.

Why Markforged?
Help us reinvent manufacturing.
We are reinventing manufacturing so that engineers can build anything they imagine.
We are one team that wins together!
You will be engaging every day with passionate and dedicated individuals in a collaborative environment working towards making best-in-class products.
Perks & Benefits
We offer a competitive compensation package and a full suite of benefits, including medical insurance, dental insurance, vision insurance, 401(k), parental leave, commuter benefits, open PTO policy, and more.
Our work environment includes casual dress, a fully stocked kitchen, bike storage, free parking, weekly catered lunches, and fitness perks.
You will have unlimited access to our 3D printers for professional and personal parts!
Why Markforged?
Help us reinvent manufacturing. 
We are reinventing manufacturing so that engineers can build anything they imagine.
We are one team that wins together!
You will be engaging every day with passionate and dedicated individuals in a collaborative environment working towards making best-in-class products.
Perks & Benefits
We offer a competitive compensation package and a full suite of benefits, including medical insurance, dental insurance, vision insurance, 401(k), parental leave, commuter benefits, open PTO policy, and more. Our work environment includes casual dress, a fully stocked kitchen, bike storage, free parking, weekly catered lunches, and fitness perks. You will have unlimited access to our 3D printers for professional and personal parts!
Markforged values the differences among our employees and provides equal employment opportunities to all employees and applicants for employment. These differences include but are not limited to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. This goal emphasizes the development of inclusive work environments that capitalize on each employee’s skills, experience, and unique perspectives as we strive to achieve an unparalleled standard of excellence.
To all recruitment agencies: Markforged does not accept agency resumes. Please do not forward resumes to our jobs alias or Markforged employees. Markforged is not responsible for any fees related to unsolicited resumes.

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • CoffeescriptLanguages
    • jQueryLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • WordpressCMS
    • SageCRM
    • SalesforceCRM
    • MarketoEmail
    • MarketoLead Gen

Location

480 Pleasant Street, Watertown, MA 02472

An Insider's view of Markforged

What are some social events your company does?

Our office has periodic happy hours and company offsite parties, as well as a weekly all-hands meeting where different teams present and lunch is served.

Daniel

Content Engineer

What does your typical day look like?

Every day for me is a little different. Typically, I'd start the day by checking on the results of some multi-day experiments or pull parts out of experimental furnace runs for our metal system. Later in the day, I'd kick off the next set of experiments, which could be something like a regular print or a special furnace run.

Michelle

Materials R&D Engineer

What makes someone successful on your team?

We're taking risks here with new technology, and we're asking our clients and partners to do a lot of the same, but we have data that shows that it's worth it. And as we move forward, we're going to continue needing the space. Be ready to move fast, learn, and adapt to changes as they come and as we scale.

Lauren

Enterprise Business Development Representative

What unique initiatives do you have that encourage innovation?

For the last hundred years, machines have been unaware of what they’re creating and would happily waste millions of dollars producing out-of-spec parts. We’re going to fix that by connecting the machines that make parts, and the ones that inspect them, with a powerful AI software.

Greg Mark

Founder and CEO

What's the biggest problem your team is solving?

I think one of the most challenging things as a print systems engineer is learning all the technical and non-technical aspects of our business. We have to know a lot, kind of like a jack of all trades. We have to have our fingers on the pulse of a lot of different teams so that we have a holistic picture of what's going on.

Dalton

Print Systems Engineer

What are Markforged Perks + Benefits

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Markforged provides up to 12 weeks of parental leave to eligible employees.
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Markforged has a take what you need vacation policy.
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
We have plenty of controllers for video games - and ping pong tables in both offices.
Stocked Kitchen
Snacks, hot and cold coffee, gourmet tea selection, soda, Soylent, yogurt, string cheese, fruit and veggies!
Some Meals Provided
Markforged provides free catered lunch every Tuesday.
Happy Hours
Weekly Friday happy hours and quarterly Work Anniversary Celebrations.
Parking
Free, dedicated employee parking lots.
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Markforged offers employees professional development opportunities like The ability to attend job related conferences and seminars.
Promote from within
Paid industry certifications
More Jobs at Markforged30 open jobs
All Jobs
Finance
Data + Analytics
Dev + Engineer
HR
Legal
Marketing
Operations
Project Mgmt
Sales
Marketing
new
Watertown
Operations
new
Watertown
Sales
new
Watertown
Data + Analytics
new
Watertown
Data + Analytics
new
Watertown
Developer
new
Watertown
Data + Analytics
new
Watertown
Developer
new
Watertown
Developer
new
Watertown
Developer
new
Watertown
Developer
new
Watertown
Operations
new
Watertown
Marketing
new
Watertown
Marketing
new
Watertown
Sales
new
Watertown
Finance
new
Watertown
Sales
new
Watertown
Project Mgmt
new
Watertown
Developer
new
Watertown
Developer
new
Watertown