Field Marketing Manager at Interactions

| Greater Boston Area
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Headquartered in the Boston area, Interactions, LLC is the world’s largest independent AI company.   We operate at the intersection of customer experience and AI – two of today’s most innovative and dynamic industries.   Leading global brands in a variety of industries rely on Interaction’s conversational AI technology to communicate with their customers every day. 

At Interactions we are committed to transforming customer experience and passionate about the professional and personal development of our talented and enthusiastic team. We endeavor to create opportunities that advance the skills, interests, careers and lives of our employees.  Come join our growing team

The Field Marketing Manager collaborates with key stakeholders across the organization, and acts as the primary liaison between the Sales team and the Marketing organization.  In this role, the Field Marketing Manager develops strategy and defines the mix of marketing programs and content that drives awareness, generate new revenue and accelerate the sales cycle.

  • Partner with Sales Directors, Solutions Consultants and Business Development Representatives to create and execute target account strategy.  Work within the teams to drive strategy, messaging and programs that will effectively drive demand and accelerate the sales cycle.

  • Lead successful execution of vertical demand generation programs in accordance with agreed objectives, positioning and messaging; Determine appropriate messaging and strategies for campaign effectiveness.

  • Plan, create and execute account based marketing activities, including events, webinars, email, direct mail, advertising, content and other programs.

  • Act as the primary liaison between sales and corporate marketing.  Work closely with marketing, sales, and other organizations to ensure lead and pipeline acceleration goals achieved.

  • Monitor, track and report on results across all programs and campaigns; Responsible for allocating and tracking program budget.

  • Develop industry and account specific presentation and support materials, including slide decks, print and web content, and vision clips.  Define and create post meeting follow up materials and leave behinds.

  • Prepare account and vertical specific materials (slides, 1-pagers, infographics, etc.) to support the sales process.  Determine appropriate collateral, content / articles, and other materials. 

  • Create email copy and scripts for BDR team to apply; educate the team on best practices and use of various materials.


  • Bachelors Degree.

  • 8+ years of external facing marketing experience with a focus on technology.

  • Deep experience in marketing into enterprise level clients.

  • Experience with Account Based Marketing (ABM).

  • Extensive experience with relevant software applications including Salesforce, Hubspot and other marketing automation tools.

  • Excellent written and verbal communication skills.

  • Ability to think creatively, and develop and apply new approaches, programs and techniques.

  • Good problem solving skills, ability to act on your feet and make critical decisions.

  • Solid track record interfacing with internal & external constituents.

  • Ability to travel up to 20% of the time.

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We are located in historic Franklin, MA home to the first public library. With public transportation, the commuter rail is walking distance!

An Insider's view of Interactions

What’s the vibe like in the office?

Interactions definitely has a work hard/play hard environment! Our hard work pays off in the form of different social events throughout the year, including mini-golf tournaments, halloween decorating/costume contests, Oktoberfest, and lawn games during the summer time!


Software QA Engineer

What is your vision for the company?

It is motivating and inspiring to listen to the success stories from our Clients and their customers. Our ability, as the technology team and the company to deliver a secure, reliable and scalable Platform that delivers the best of breed of our Conversational AI and Human Assisted Understanding technologies, is a major source of pride!


Sr. VP of Engineering

How would you describe the company’s work-life balance?

Interactions recognizes that our families, our hobbies, our physical & mental health, and our work are all equally important in creating employees who are strong, productive, and successful. We have an environment where people want to come to work, and also feel secure in their time away from work with generous PTO and flexible work schedules.


Talent Acquisition Coordinator

What are Interactions Perks + Benefits

Daily Stand-up
Open Door Policy
Team-Owned Deliverables
Open Office Floor Plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Commuter Benefits
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Interactions offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Lunch and Learns
Interactions hosts lunch and learn meetings once per month.
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