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Spectrum

Manager, Workforce Management Long Term Sales Planning- On site Stamford

Posted Yesterday
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In-Office
Stamford, CT
Senior level
In-Office
Stamford, CT
Senior level
Manage workforce planning and operational analysis, oversee team performance, enhance customer experiences, and ensure effective data management.
The summary above was generated by AI
Are you a strategic and data-driven leader that plays a critical role in aligning workforce capabilities with future sales goals to drive sustainable business success?
BE PART OF THE CONNECTION:
Spectrum is looking for a Manager of Workforce Management Long Term Sales Planning responsible for supporting the operational and staff planning needs of the Sales organization and provides integrated analysis of operational metrics. Responsible for managing the successful development and execution of data-driven operational reporting and data analysis.
This role is On-site, Stamford 4 days. 1 Day Hybrid.
HOW YOU CAN MAKE A DIFFERENCE:
Actively and consistently support all efforts to simplify and enhance the customer experience
  • Manage budget/forecast functions, development of models, reporting and analysis.
  • Act as a liaison for the Long Term Planning team in support of monthly staffing reporting summaries and forecast trends related to department budget process.
  • Provide oversight of complex workforce data management, including reviewing, analyzing; providing solutions and visibility of this data to department leadership.
  • Manage a team who gathers, analyzes, refines, validates, documents and maintains complex user stories and business requirements.
  • Assign projects and provide support to Long Term Planning Analysts, up to and including reviewing performance and monitoring continuous improvement plans.
  • Accountable for the execution of departmental processes and methodologies.
  • Ensure complete analysis and understanding of interdependencies, business risks, risk mitigates that could impact or be impacted by the delivery of proof of concepts, new products, services, processes and/or support technologies.
  • Ensure all defined business rules/policies are documented, implemented as designed.
  • Responsible for directing analysis to include analyzing staffing and metrics.
  • Perform other duties as requested.

Required Skills/Abilities and Knowledge
Ability to read, write, speak and understand English
Ability to work and model a high sense of ownership, collaboration, and execution excellence.
Ability to prioritize and organize effectively
Ability to work independently, as well as in a collaborative and dynamic team environment
Ability to handle multiple projects and priorities
Ability to analyze and interpret data
Ability to quickly identify business problems/opportunities
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to manage multiple projects at one time
Ability to effectively present information to management
Ability to make decisions and solve problems while working under pressure
Ability to show judgment and initiative and to accomplish job duties
Ability to make decisions and work collaboratively with others to solve problems
Ability to supervise and motivate others
Superior knowledge of software applications such as Word, Excel, etc.
Knowledge of telecommunications industry preferred
Required Education
Required Related Work Experience and Number of Years
Accounting/Business Planning/Finance experience - 5+
Preferred Related Work Experience and Number of Years
Management or leadership experience - 2+
WORKING CONDITIONS
Office environment
#LI-NT1
FAN506 2025-58296 2025
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join us, you're joining a strong community of 95,000 employees working together to serve more than 31 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.

Top Skills

Excel
Word

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