Manager, Developer Experience Team

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

The Developer Experience team provides mission-critical services to the broader software engineering community at DRW. This dynamic managerial role blends responsibilities, encompassing team leadership, strategic project oversight, end-to-end service ownership, and dedicated support for our internal customers. Our managerial role enhances troubleshooting capabilities and fosters collaboration with other engineering teams, informing future project work and improvements. 

In addition to your managerial duties, you will steer the team through novel build challenges, refine observability and alerting systems, and develop efficient developer workflows. Your leadership efforts will advance our team's delivery capabilities and empower all engineers at DRW to achieve peak performance. 

What you will do: 

• Team Leadership: Manage and mentor a distributed team, including US-based individual contributors and a small team located in the UK.
• Strategic Collaboration: Collaborate with engineering leaders, trading teams, and developers to act as a force multiplier of the engineering population across the company. 
• Service Ownership: You will own the services and products provided by the Developer Experience team, including source control, build artifact repositories, static analysis tools, and other tools related to software delivery. 
• Issue Resolution: Investigate and resolve intricate systems or build issues during support rotations, establishing valuable relationships with other DRW development teams. 
• Hybrid Infrastructure Management: Work within a hybrid infrastructure, cloud and on-prem, using infra-as-code patterns to reliably manage and scale the services we own. 
• Performance Metrics: Collect and analyze metrics to track the success of the team and firm, identifying areas for improvement and ensuring alignment with strategic goals 
• User Education: Educate users on our tools, conduct end-user demonstrations, and maintain high-quality self-service documentation. 
• Independent Contributions: Act as a key independent contributor while ensuring knowledge is disseminated effectively within the team. 
• Strategic Planning: Drive the shift towards Site Reliability Engineering (SRE) for the Developer Experience team, aligning long-term goals with pragmatic execution strategies. 

About You: 

In addition to having a strong technical background and managerial experience, the following attributes are essential: 

• Strong Leadership: You have proven experience in leading and managing distributed teams, emphasizing strategic collaboration and mentorship. 
• Relationship Building: You possess strong relationship-building and communication skills and have the drive to positively influence all areas of the organization's software delivery life cycle (SDLC). 
• Stellar Communication: You have stellar written communication, ensuring your messages resonate widely. 
• Pragmatic Approach: You embrace pragmatism, balancing present needs with future optimizations, ensuring all solutions are sustainable for the long term. 
• Technical Proficiency: You are proficient in troubleshooting low-level OS issues, architecting robust artifact storage solutions for CI, and managing Linux systems in both on-prem and cloud environments. 
• CI/CD Expertise: You are excited about Continuous Integration and Delivery and strive to avoid Continuous Irritation and Disappointment. 
• Intrinsic Motivation: You are intrinsically motivated, curious, dedicated to learning, and possess a collaborative spirit. 

Key Skills and Technologies: 

• Debugging & Triaging: Extensive experience in debugging and triaging complex systems. 
• Configuration Management: Experience using configuration management tooling like Ansible to manage infrastructure in a repeatable manner. 
• Linux Systems Management: Proven experience managing Linux systems, both on-prem and in cloud environments. 
• Containerization: Experience in supporting containerized applications using systems like Kubernetes, Docker, and Terraform. 
• CI/CD Pipelines: Strong knowledge around developing and maintaining CI/CD pipelines. 
• Programming Proficiency: 5+ years of development experience and proficient in at least one high-level programming language, such as Go, Python, or Java. 
• Performance Metrics: Experience in collecting and analyzing metrics to evaluate team performance and firm-wide impact. 

What will make you stand out: 

• Lifecycle Ownership: Demonstrated experience with building and owning high-quality solutions throughout their entire lifecycle. 
• Developer Productivity: Previous experience in building tools for improving developer productivity. 
• Leading without Authority: You lead without authority, inspiring and guiding your team through collaborative influence.

Join us in leading the transformation of the Developer Experience at DRW and driving the future of engineering excellence. Apply now! 

The annual base salary range for this position is $200,000 to $275,000, depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus.  In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.

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