We power successful restaurants.
Boston, MA

Privacy Counsel at Toast

| Greater Boston Area | Remote
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Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.

Toast seeks a self-motivated, driven and experienced privacy attorney with domain-specific expertise across a wide range of privacy subject matters. The Privacy Counsel’s primary role will be to support the Head of Privacy with the development, implementation and management of a comprehensive global privacy program. The ideal candidate will be a team player that is comfortable supporting a fast-growing business and partnering with various functions and business units across the organization. This is a great opportunity for someone to gain actual hands-on experience within a number of privacy-specific domains and to help build out and manage Toast’s privacy function. 

About this roll* (Responsibilities)

  • Support the Head of Privacy with the development, implementation and management of a comprehensive global privacy program (including policy and template development, individual rights compliance, training, third party management, incident response etc). 
  • Provide specialist advice on all aspects of privacy law and regulation within the business, including but not limited to the CCPA/CPRA, the GDPR, GLBA, HIPAA, marketing (CAN-SPAM, TCPA and online advertising) and data breach notification requirements. 
  • Provide privacy and security-focused drafting and contract negotiation support to the commercial legal team for new vendor, partner and customer agreements (and third-party management generally).
  • Support the development and ongoing maintenance of our personal data inventories and flow diagrams.
  • Manage the privacy email account and address complaints and/or individual rights requests as they arise.
  • Monitor and assess the impact of new privacy and security regulatory developments and the resulting impact to Toast’s business units.
  • Partner closely with all functions (e.g. product, engineering, marketing, HR) and business units (e.g. Guest, FinTech, Employee Cloud, Commerce) to provide both project-specific and day-to-day support.

Do you have the right ingredients*? (Requirements)

  • A J.D. from an ABA-accredited U.S. law school, and membership in good standing to at least one state bar 
  • 2-4 years of related data privacy experience (preferably within a technology company)
  • CIPP or similar certification preferred 
  • Broad subject matter experience across the privacy spectrum and familiarity with digesting and implementing global and sectoral privacy legislation (e.g. CCPA/CPRA, the GDPR, GLBA, PIPEDA, HIPAA)
  • Experience negotiating privacy and security provisions in technology agreements 
  • Experience managing large cross-functional privacy projects preferred
  • Policy drafting experience (both internal and external-facing) preferred
  • Ability to break down complex and often ambiguous requirements into actionable advice
  • Strong interpersonal and communication skills (both verbal and written) 
  • Experience working in a fast-paced environment 
  • Ability to work in a team-oriented, diverse, inclusive and open-minded office environment and contribute to the thriving culture
  • Sense of humor and easygoing attitude preferred 
  • *Bread puns encouraged but not required

At Toast, we believe that the success of our business and our customers comes only with the success of our employees.  

Our employees are our secret ingredient.  When they are empowered to succeed, Toast succeeds in achieving our mission to enable our community of restaurateurs to delight their guests, do what they love, and thrive.  The restaurant industry is one of the most diverse industries.  We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals. At the heart of this is our hospitality mindset of ensuring everyone feels welcomed and included, and our Toast values and behaviors that best define who we are as Toasters. 

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Where we are

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.

Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks

An Insider's view of Toast

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

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