Toast
We power successful restaurants.
Boston, MA

Lead Compliance Officer

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Toast, Inc. is looking for a seasoned and dynamic, senior-level Lead Compliance Officer. This person will help steer the direction of a multi-faceted compliance program at one of the country’s fastest growing tech companies based in Boston. The Lead Compliance Officer will be responsible for influencing thought leadership and supporting a compliance culture across all levels of a 2,500-employee national company poised for continued explosive growth.

What you will do:

  • Assume ownership of compliance management program encompassing multiple lines of business
  • Work with senior leadership, leverage previous experience to evolve the scope and structure of Toast's compliance program as the company continues its rapid growth
  • Manage a team of dedicated compliance professionals to deliver effective governance structure and second line of defense testing program
  • Provide guidance and leadership cross-functionally to empower all lines of business to develop self-monitoring capabilities to reduce regulatory risk
  • Maintain a system of accountability for corrective issue tracking and remediation efforts while openly communicating risk issues to senior management 
  • Serve as ambassador to regulators, auditors, examiners, and strategic partners to inspire confidence for internal and external stakeholders
  • Assist compliance team in identifying and acquiring resources necessary to implement a best in class compliance management program

Do you have the right ingredients?

  • At least 15 years of direct experience in a senior compliance role at a high-growth software company; fintech experience preferred
  • Familiarity with applicable laws, regulations, industry frameworks and systems (IT, payments and financial services)
  • Experience leading internal compliance function and comprehensive regulatory examinations
  • Relevant certifications and/or advanced degrees relating to subject matter impacting core functions of Toast, Inc. 
  • Capacity to recognize trends and conduct root cause analysis to arrive at actionable solutions to mitigate risk and improve performance 
  • Ability to manage and mentor a team and provide clear vision and direction 
  • Strong interpersonal and communication skills and ability to work in a diverse, fast-paced and accepting environment 
  • High ethical standards and a team-focused, positive attitude
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What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
We have 14 employee resource groups, known as Toast Communities, dedicated to empowering employees.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks

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