Lead Compliance Officer at Toast

| Greater Boston Area
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Toast, Inc. is looking for a seasoned and dynamic, senior-level Lead Compliance Officer. This person will help steer the direction of a multi-faceted compliance program at one of the country’s fastest growing tech companies based in Boston. The Lead Compliance Officer will be responsible for influencing thought leadership and supporting a compliance culture across all levels of a 2,500-employee national company poised for continued explosive growth.

What you will do:

  • Assume ownership of compliance management program encompassing multiple lines of business
  • Work with senior leadership, leverage previous experience to evolve the scope and structure of Toast's compliance program as the company continues its rapid growth
  • Manage a team of dedicated compliance professionals to deliver effective governance structure and second line of defense testing program
  • Provide guidance and leadership cross-functionally to empower all lines of business to develop self-monitoring capabilities to reduce regulatory risk
  • Maintain a system of accountability for corrective issue tracking and remediation efforts while openly communicating risk issues to senior management 
  • Serve as ambassador to regulators, auditors, examiners, and strategic partners to inspire confidence for internal and external stakeholders
  • Assist compliance team in identifying and acquiring resources necessary to implement a best in class compliance management program

Do you have the right ingredients?

  • At least 15 years of direct experience in a senior compliance role at a high-growth software company; fintech experience preferred
  • Familiarity with applicable laws, regulations, industry frameworks and systems (IT, payments and financial services)
  • Experience leading internal compliance function and comprehensive regulatory examinations
  • Relevant certifications and/or advanced degrees relating to subject matter impacting core functions of Toast, Inc. 
  • Capacity to recognize trends and conduct root cause analysis to arrive at actionable solutions to mitigate risk and improve performance 
  • Ability to manage and mentor a team and provide clear vision and direction 
  • Strong interpersonal and communication skills and ability to work in a diverse, fast-paced and accepting environment 
  • High ethical standards and a team-focused, positive attitude
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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries

Location

Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
Toast values candidates with varied backgrounds — and these 3 employees prove it
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An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are some things you learned at the company?

Where should I start? For hard skills, I’ve learned more than I ever thought I would about Excel and Salesforce. I’ve also learned what it looks like when a company not only talks the talk, but walks the walk. We’ve been able to execute on what we’ve set out to do because we are willing to try new things, make mistakes, and learn from them.

Matt

Payments Relationship Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Culture
Volunteer in Local Community
Partners with Nonprofits
Friends Outside of Work
Eat Lunch Together
Intracompany Committees
Daily Stand-up
Open Door Policy
Team-Owned Deliverables
Team-Based Strategic Planning
Group Brainstorming Sessions
Open Office Floor Plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious Bias Training
Someone's Primary Function is Managing the Company's Diversity and Inclusion Initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team Workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company-Sponsored Family Events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and Learns
Cross-Functional Training Encouraged
Promote from Within
Mentorship Program
Time Allotted for Learning
Online Course Subscriptions Available
Customized Development Tracks
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