Contract Manager

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Position summary:
The Contract Manager will provide critical support to Healthcare Global Deal Optimization Team. This position will have a strong focus on managing the requests for contracts and related legal documents to HC GDOT personnel and the administration of contracts to final execution and activation. A secondary focus on supporting our Sales, Customer Success Organization and other cross-functional business partners.
Principal duties and responsibilities:

  • Interact with HC GDOT Solution Architects and Contract Negotiators, Legal Team, management, and other support staff to arrange for execution of Healthcare sales agreements (which includes master agreements, amendments, orders, SOWs and related attachments).
  • Understand contract workflow and work to streamline contract workflow.
  • Process standard template agreements and orders through Nuance's Contract Management System assuring that each document complies with established guidelines before obtaining signature.
  • Maintain agreements in the Contract Management System according to established practices, including troubleshooting and assigning new agreements, sending documents for signature and activating agreements for processing.
  • Participate in further development and maintenance of the Contract Management System.
  • Work closely in co-operation with cross-functional departments such as technical revenue accounting, customer success organization, order management, sales and sales operations teams and various members of Nuance's Healthcare business unit.
  • Administer the internal knowledge database.
  • Perform special projects and administrative tasks as assigned.


Knowledge, skills and qualifications:
Education: Associates degree; BA or BS in Business or Management preferred.
Minimum years of work experience: 3+
Required skills:

  • Proven track record of relevant on-the-job experience as outlined above.
  • A highly motivated self-starter, with a strong work ethic and a demonstrated ability to analyze and apply basic software license provisions.
  • The ability to work in fast paced and demanding environment, while balancing competing priorities, maintaining a high level of responsiveness, and delivering quality work under a tight timeline.
  • Able to identify business and legal issues and risks.
  • Excellent organizational skills, strong written and verbal skills.
  • Strong individual contributor who enjoys working within a team environment.
  • Proficiency in MS Office, particularly PowerPoint and Excel


Preferred skills:

  • Preferred experience with SalesForce.com, Apptus or similar contract management system.
  • Familiarity with healthcare industry and/or terminology a plus.


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Nuance offers a compelling and rewarding work environment. We offer market competitive salaries, bonus, equity, benefits, meaningful growth and development opportunities and a casual yet technically challenging work environment. Join our dynamic, entrepreneurial team and become part of our continuing success.
Nuance celebrates diversity and is proud to be an equal employment opportunity and affirmative action workplace. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, military and veteran status, disability, genetics, or any other category protected by law or Nuance policy. If you need an accommodation because of a disability for any part of the employment process, please call 781-565-5086 and let us know.

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Location

Our headquarters is in Burlington, 30 minutes from downtown Boston, right off 128 and across the street from Wayside Commons (hello, shopping!).

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