Compliance Manager- Toast Capital at Toast

| Greater Boston Area
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Toast is seeking a dedicated Compliance Manager for Toast Capital, a new and exciting
financial services program that complements our core POS business by providing restaurants
with access to growth capital. In this role, you will partner with Toast Capital’s Lead Counsel
to advise and guide the Toast Capital team through product launches and with ongoing
program support.

What you will do:

  • Effectively communicates compliance considerations as new products and processes are created to ensure business practices, documentation, marketing materials, and customer correspondence comply with federal and state regulations

  • Execute Toast Capital’s 2nd line of defense through performance of risk assessments, monitoring & testing of internal processes, and effective management of complaint and issues

  • Develop a library of stock training materials and oversee required training

  • In conjunction with Lead Counsel, serve as the point of contact for all regulatory compliance inquiries and requests to include assisting with internal/external audits and follow-up

  • Recurring reporting to ensure stakeholders are apprised of key issues, changes and developments as well as ongoing status of the compliance program

  • Stay abreast of regulatory and industry developments related to compliance, lending and privacy and ensure required changes are complied with in a timely manner

  • Lean-in to assist with additional projects as needed

Do you have the right ingredients?

  • At least 5 years of regulatory compliance experience at a financial institution

  • Broad knowledge of FinCEN/BSA guidelines and requirements, as well as federal/state lending laws

  • Track record of successfully overseeing a compliance monitoring/testing program and performance of associated risk assessments

  • Experience dealing with regulators, auditors, and banking partners

  • Demonstrated ability to develop project plans and drive progress to timely completion

  • Effectively collaborates with a wide range of people in a diverse and accepting environment and embodies our “no ego” philosophy

  • Strong written and verbal communication skills including a demonstrated ability to clearly provide written reports that accurately and clearly summarize issues and present solutions in an understandable and logical manner

  • Ability to make sound decisions in a fast-paced environment that take into consideration risk and impact for Toast Capital, Toast, Inc., our bank partners, and our customers

Nice to Have:

  • SMB lending experience

  • Payments experience

  • CRCM and/or CAMS designatio

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularjsLibraries
    • ES6Libraries


Toast is headquartered in the heart of Fenway. Catch a Sox game, grab a bite, and stroll through one of the trendiest neighborhoods in Boston.
Toast values candidates with varied backgrounds — and these 3 employees prove it

An Insider's view of Toast

What’s the vibe like in the office?

Our office has both a relaxed but productive vibe. You'll see people with their heads down working, but you'll also see people hanging out and collaborating in open spaces. There's a good balance between work and play. When I'm not heads down coding, you'll find me playing guitar or hanging out in the Toast Pub.

Gabe Gonzalez

Associate Technical Sourcer, Previously: Software Engineer

How has your career grown since starting at the company?

I began as an Implementation Engineer, moved into instructional design, and now I am in my dream role as a Product Manager. This is afforded because Toast fosters a culture where experts in their domains are eager to give you a masterclass in what they do – you only need to ask and be willing to learn. This is the best perk when working at Toast.

Sean Park

Product Manager

What are some things you learned at the company?

Where should I start? For hard skills, I’ve learned more than I ever thought I would about Excel and Salesforce. I’ve also learned what it looks like when a company not only talks the talk, but walks the walk. We’ve been able to execute on what we’ve set out to do because we are willing to try new things, make mistakes, and learn from them.


Payments Relationship Manager

What are Toast Perks + Benefits

Toast Benefits Overview

Toast strives to provide competitive compensation and benefits programs that help to attract, retain and motivate the best and brightest people in our industry. Our total reward package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet our employees’ changing needs.

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
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