Learning Enablement Partner

Company Description
It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today - ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
Job Description
The Learning Enablement Partner (LEP) plays a critical role as a trusted partner and key point of contact to sales leaders, managers, and sellers for learning and developing key sales skills and competencies. As an LEP, you will determine methods and deliver a targeted, strategic learning plan with data-driven just-in-time learning solutions that map to specific business needs. You are also responsible for driving, supporting, and executing numerous regional and global enablement efforts. Your contributions to the AMS business impact the overall effectiveness, efficiency, and demonstrated differentiated value to our customers by providing tools, resources, skills, and knowledge to the field.
The ideal candidate will have experience in advancing selling skillsets in the field, executing sales enablement programs, and the ability to drive cross-functional teams through outcome-based enablement strategies. This role requires a well-rounded individual who has excellent organizational and interpersonal skills as well as a proven record of accomplishment in leading sales enablement programs.
Qualifications

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Typically requires a minimum of 8 years of related experience with a Bachelor's degree; or a Master's degree with 6 years experience; or equivalent experience
• Ability to build and grow trusting relationships with VP-level stakeholders
• Experience reading and interpreting sales performance metrics for strengths and gaps
• Demonstrated leadership, influence, and active listening across lines of business
• Collaboration and problem-solving skills to solve complex business challenges with learning solutions
• Courageous, empathetic and articulate communicator
• Ability to remain agile in changing and fast-paced environment
• Demonstrated ability to determine learning methods and procedures
• Strong judgment in selecting methods, techniques, and evaluation criteria
• Proven networking skills with stakeholders

Additional Information
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.