Knowledge Specialist II, Bags & Leather Goods

About the Role

We are seeking a highly experienced Luxury Bags and Leather Goods Authentication Expert with strong analytical, investigative, and communication skills to elevate our authentication processes and training programs. If you're passionate about fashion, committed to sustainability, and thrive in a fast-paced environment, this could be the perfect role for you.

Your deep expertise in both physical and digital authentication will play a pivotal role in building and maintaining our internal knowledge systems, guiding our authentication team, and collaborating across departments to improve accuracy and consistency.

Reports to Senior Manager, Knowledge

Location: US

Location Type: Remote

What you’ll do:

• Design, maintain, and continuously enhance Entrupy’s knowledge management systems to support our authentication workflows.
• Lead and mentor a global team of Knowledge Analysts, overseeing content creation, product tagging, and documentation of our proprietary datasets.
• Conduct research into luxury fashion trends, new product releases, and industry best practices to keep our systems current and effective.
• Develop scalable internal resources, including training materials, process documentation, and FAQs, to improve team onboarding and skill development.
• Collaborate closely with Authentication, Machine Learning, and Engineering teams to structure and systemize knowledge for both human and automated use.
• Drive a culture of excellence through training, coaching, and cross-functional knowledge sharing.
• Deliver high-impact projects by taking full ownership, meeting deadlines, and ensuring quality at every step.

What you bring:

• 4+ years of experience creating knowledge materials to train the authentication team.
• Advances subject matter expertise in luxury handbags and leather goods, with a proven track record of authentication accuracy.
• Experience with both in-person and digital authentication is a significant plus.
• Strong analytical, investigative, and research skills with the ability to interpret detailed information and translate it into practical training and tools.
• Proven knowledge of taxonomy and data classification systems; comfort working with complex datasets and structured information.
• Exceptional written and verbal communication skills with the ability to present technical or nuanced information to diverse audiences.
• High attention to detail paired with the ability to think strategically and see the big picture.
• Project management experience, with the ability to manage cross-functional projects and deliver on time.
• Passion for fashion, sustainability, and upholding standards of authenticity.
• Proactive, self-starter mindset with a commitment to excellence in every task.
• Professional composure and interpersonal skills, while having a strong voice on the subject of Knowledge Management

The starting salary for this role is between $60,000 - $70,000, depending on skills and experience. We have competitive pay bands for all other countries based on market standards. Individual compensation decisions are based on several factors, including experience level, skill set, and balancing internal equity relative to peers at the company. Based on these factors, we expect most of the candidates offered roles at our company to fall healthily throughout the range. We recognize that the person we hire may be less experienced (or more senior) than this job description, as posted. If so, the updated salary range will be communicated to you as a candidate.