Let me tell you about an artificial intelligence (AI) company that you probably have never heard of, but you will.  As a matter of fact, this company is the world’s largest independent AI company and it’s headquartered in the Boston area.  We operate at the intersection of customer experience and AI – two of today’s hottest and most dynamic industries.

Interactions’ mission is to create amazing customer experiences by advancing AI technology that understands and engages on a human level.  The human element of what we do not only relates to how we differentiate our AI technology, more importantly, it informs and guides our focus on our most valuable asset, our employees.  We endeavor to create opportunities for our employees to advance their skills, their interests, their passions, their careers and their lives. Like all companies, we’re not perfect, but we are committed to continually improving our employee value proposition, one that centers on competitiveness, flexibility and an appreciation for individuality.

For prospective employees, if that sounds challenging and exciting, we’d love to talk to you.  

To support our continued growth, Interactions is continuing to expand its Internship Program for 2019 in the Interactive Voice Response platform.  Specifically, this year’s projects will focus on helping us continue to innovate and evolve our high-volume SaaS IVR platform. The summer internship will last ten weeks.  

Projects Include:

a. Improving testing coverage/reliability of various platform components

b. Adding features to existing platform tools and utilities

Job Responsibilities

Under the guidance and direction of the internship project leader, use technical and coding skills to add new features and/or write software test cases to improve the overall reliability of the platform and help us to deliver new features faster and with better quality.

Qualifications

Required

• Working towards a Bachelors or Masters in Computer Science or similar field
• Software development skills: Java and other JVM based languages
• Exposure to Big Data technologies like Hadoop and Spark is desirable but not a requirement
• Enjoying coding and solving challenging technical problems using computer science.