Product MBA Intern: Summer 2020
We’re not your traditional tech company and we don’t aim to be. Going against the grain is in our DNA. Building a revolutionary product begins with revolutionary thinking. That’s why we value diversity of thought, background and experience. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep understanding of the restaurant industry with powerful cloud based software and restaurant-grade hardware to deliver an intuitive all-in-one platform. Join us on our mission to empower the restaurant community to delight guests, do what they love, and thrive.
On the product management team, you will interface with other Toast teams across Product, Engineering, UX, Marketing, Sales, Finance and Customer Support to build and shape innovative products. You will have the opportunity to interface with our restaurant customers (CIOs, CTOs, CMOs, managers and employees) directly to get feedback on product enhancements, issues and usability in order to inspire and inform how Toast continues to iterate and grow.
Responsibilities:
- Work with our Product Managers & Engineering teams to define the next generation of Toast products
- Conduct interviews with our restaurant customers to gain an understanding of evolving market dynamics and customer pain points
- Recommend ways to optimize Toast’s strategic positioning in a rapidly evolving competitive landscape
- Use analytical and quantitative skills to enhance product success
- Develop business plans and ROI analysis for the team
- Use competitive market analysis to create a bigger impact
- Review primary and secondary research and share findings with the team
- Work with the Marketing & Documentation teams to determine impactful customer messaging and measure customer engagement
- Lead alpha and beta programs for new product releases
Qualifications:
- Currently enrolled in MBA program
- A strong analytical background
- BA/BS required
- Experience in software highly preferred
- Understanding of the hospitality space and the evolving market dynamics will be considered a plus