Learning & Development Intern at Klaviyo

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Learning & Development Intern

The Learning, Development and Enablement team is looking for a summer intern! If you love working in a fast-paced environment with the opportunity to meet all incoming new hires, then this is the internship for you. As the LDE intern, you will be tasked with helping us onboard new Klaviyos into our onboarding program, which we call Base Camp. Base Camp is our 1-week virtual onboarding program, which is required for all new Klaviyos no matter your level or function. Think of Base Camp as a new hire’s first introduction to us as a company, to our culture, and to how things work around here. 

In addition to Base Camp, for those Klaviyos that have customer-facing roles or directly work within the Klaviyo platform, we offer Product Training in week 2. Product Training has recently been overhauled into an on-demand version, where Klaviyos can take the training at their own pace. We have received very high marks and positive feedback on both week 1 and week 2 experiences and are continuously making improvements to make every Klaviyo’s first couple of weeks awesome! 

As you can imagine, there’s a lot that goes into making amazing employee experiences and that’s where we need YOUR help. As the LDE intern, you will work on coordinating, presenting and refining the materials that our newest employees are asked to engage with during their first two weeks at the company. In addition, you will also be given a chance to work with several groups of new hires in community building sessions designed to ingrain our company values of positivity, collaboration and curiosity.

How You'll Make a Difference

  • Learning how to work with corporate learning tools such as Skilljar and LinkedinLearning
  • Supporting our program facilitators and managers in a series of interactive workshops designed for new employees
  • Collecting, assessing and presenting data on the program’s performance as measured by NPS (Net Promoter Score)
  • Designing and implementing program changes based off of input from key stakeholders
  • Coordinating the delivery of branded material to new hires in a timely manner
  • Sharpening your written and presentation skills in an iterative manner
  • Coordinating program schedules with presenters, new hires, and internal LDE team 
  • Updating internal wiki pages with relevant information

Who You Are

  • Excellent oral and written communication skills, including ability to tailor messages to our diverse group of new colleagues.
  • Ability to work well in a fast-paced, highly collaborative, team environment.
  • Excellent organizational and time management skills, including the ability to balance and prioritize multiple assignments and meet deadlines.
  • Ability to interact effectively and work in partnership with a team focused on helping others.
  • Functional knowledge of Microsoft Office or G-Suite tools (Google Docs, Sheets and Slides)
  • Must be legally eligible to work in the United States without sponsorship.

We’d love to hear from you if you

  • Exhibit extreme curiosity & self-starter mentality 
  • Have strong critical thinking skills 
  • Have great attention to detail and pride yourself on precision and accuracy 
  • Are eager to learn by doing and aren't afraid to jump into any project headfirst 
  • Are an excellent communicator (verbally and written) 
  • Are agile, and work well in collaborative, fast-paced environments 
  • Are excited to experience start-up life first-hand

Get to know Klaviyo

Klaviyo is a world-leading marketing automation platform dedicated to accelerating revenue and customer connection for online businesses using the channels they own like email, web and mobile. Enabling brands to leverage these owned marketing channels, Klaviyo makes it easy to store, access, analyze and use transactional and behavioral data to power highly-targeted customer and prospect communications. The company’s hybrid customer-data and marketing-platform model allows companies to grow by fostering direct, high-fidelity relationships with customers, without giving up their valuable data to Facebook or Amazon. In 2020, Klaviyo reached coveted unicorn status with a robust Series C of $200m at $4.15B valuation. Innovative companies like Unilever, Custom Ink, and Huckberry sell more with Klaviyo. Learn more at www.klaviyo.com.

Klaviyo does not tolerate and prohibits discrimination, harassment or retaliation of or against job applicants, contractors, interns, volunteers or employees by another employee, supervisor, vendor, customer or any third party.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • Twitter BootstrapLibraries
    • Backbone.jsFrameworks
    • DjangoFrameworks
    • FlaskFrameworks
    • HadoopFrameworks
    • CassandraDatabases
    • MySQLDatabases
    • RedisDatabases

Location

We're in the heart of the Financial district with easy access to public transportation and a short walk from South Station.
“Life’s Too Short To Work With Brilliant Jerks”: Klaviyo Employees Are Brilliant *And* Supportive
Watch

An Insider's view of Klaviyo

What's something quirky about your company?

The simplest way I would describe the Klaviyo office is "energy". From the minute you start your day there's an excitement that everyone is working toward the common goal of helping businesses grow. It's a pretty amazing thing to be a part of and you can really feel it.

Jon

Director of Community Management

How do you collaborate with other teams in the company?

One of the great things about working at Klaviyo is that I get to work with amazing people from across the organization. While working in Finance isn’t intuitively a role that involves a lot of collaboration - Klaviyo’s finance team has regular interactions and team syncs with Sales Ops, Customer Support and the People Team!

Tai

Staff Accountant

What are Klaviyo Perks + Benefits

Klaviyo Benefits Overview

Klaviyo pours into team members by providing a diverse and inclusive environment. We also take pride in our quality health benefits and programs. In our efforts to achieve overall happiness for Klaviyos, we offer competitive salaries and 401K planning through Principal. Protect yourself against hardships with life and disability insurance, continue learning and developing with tuition reimbursement, and achieve peace with Headspace. Additional perks include unlimited vacation time, employee referral bonuses, commuter expenses, fitness reimbursements, free books, and a thriving company atmosphere.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
We have a diversity and Inclusion committee that sponsors monthly company-wide activities to educate and enrich our employees.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Klaviyo employees can contribute up to $2700 annually to their FSA.
Disability Insurance
Disability insurance that covers 60% of annual salary.
Dental Benefits
Our dental plan covers : 100% for preventative care., 80% for basic restorative, 50% for major restorative.
Vision Benefits
Our vision benefits plan covers 100% for annual eye exams with $150 for glasses and contact lenses.
Health Insurance Benefits
Life Insurance
Life insurance is equal to 1 times an employee's annual salary up to 300k.
Wellness Programs
Onsite Gym
Team workouts
Live virtual Yoga
Mental Health Benefits
For example, free access to Headspace meditation app
Retirement & Stock Options Benefits
401(K)
Klaviyo's 401k plan offers stocks, bonds and international index funds to choose from.
401(K) Matching
Company Equity
Klaviyo offers equity packages to full time employees.
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave.
Flexible Work Schedule
Klaviyo provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Klaviyo offers unlimited time off.
Paid Holidays
Paid Sick Days
Klaviyo offers unlimited time off.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Klaviyo offers Tax preferred transit and parking plans for employees.
Company Outings
Klaviyo Hosts bi-annual company parties and milestone celebrations when targets are reached ! ( usually once a year)
Game Room
Klaviyo offers ping-pong tables, and a number of different gaming consoles for employee use.
Stocked Kitchen
Klaviyo offers a WELL STOCKED FREE kitchen with snacks and drinks for all employees.
Some Meals Provided
Klaviyo often surprises employees with free breakfast or meals and Free lunch on Wednesdays for all!
Happy Hours
Happy hours are hosted Once per week on Fridays!
Parking
There is a parking garage in the building.
Recreational Clubs
Fitness Subsidies
Klaviyo offers 3 months of subsidised gym membership.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $3000 for continuing education.
Diversity Program
Lunch and learns
Klaviyo hosts weekly Lunch and Learns.
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
Online course subscriptions available
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