Growth and Customer Marketing Intern

| Boston, MA, USA | Hybrid
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

About LogRocket


Founded in 2016, LogRocket's goal is to make every experience on the web as perfect as possible. We're solving a huge challenge for product managers and developers - understanding the user experience. LogRocket is the first system that gives these teams complete visibility into their customer's experience using their web apps - through pixel-perfect replays of user sessions and clear insight into logs, errors, and network activity. We've already attracted an elite roster of over 2,500 customers including Reddit, Ikea, and Airbnb, just to name a few. Our focus is on building software with care and craftsmanship and our engineering blog posts offer a taste of that.


Backed by top investors such as Matrix Partners, Battery Ventures, and Delta-V Capital, we've raised $55M in funding and we're eager to bring talented people onboard to support our growth. We're on a mission to improve society's experience with software and that's where you come in.


Get in and see what the ground floor at a top, fast-paced startup looks like, while solving a huge challenge for product managers and developers - understanding customer experience. We're looking for a driven, high-energy, super-organized, and motivated candidate to join our Marketing Internship Program at LogRocket. We have a product that customers are raving about; this is a great opportunity for someone who wants to enter a career in marketing after college. You'll see for yourself what it takes to scale a marketing department. On top of that, you'll make material contributions to growing the organization!

About the role:

  • Gain experience targeting and creating programmatic marketing campaigns
  • Learn the ins and outs of a product-led growth motion
  • Assist the customer marketing team in developing creative assets
  • Assist with data gathering and normalization to scale go-to-market efforts
  • Support the SDR team on research and data enrichment tasks
  • Manage your own customer marketing and advocacy program
  • Practice writing copy that converts for SaaS personas
  • Gain experience in marketing automation systems, like Marketo, and other marketing/CRM tools
  • Maintain Sales & Marketing databases, assuring data integrity

About you:

  • Active status in a program to receive a degree in Business Administration, Marketing, Sales, or a related field
  • Strong attention to detail and extremely organized (this is a strong requirement)
  • Excellent verbal and written communication skills
  • Motivation as a self-starter with the ability to prioritize tasks, work independently, and problem-solve
  • Proficiency in Microsoft Office Suite and/or Google G Suite
  • The ability to understand and report insights from data is a plus
  • Intellectual curiosity in technology
  • The ability to work at least 20 hours a week starting in June 2024
  • Knowledge of CRM and marketing systems a plus (but not required)
  • Knowledge of Adobe Creative Cloud (Photoshop, Illustrator) a plus
  • Previous internship experience a plus
  • Knack for writing
  • Interest in learning how complex campaigns and programs work
  • Passionate about helping others learn

LogRocket is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Read Full Job Description
Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • Objective-CLanguages
    • PythonLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • DjangoFrameworks
    • GraphQLFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • ElasticsearchDatabases
    • BigTableDatabases
    • ClickHouseDatabases
    • Google CloudServices
    • Google AnalyticsAnalytics
    • FigmaAnalytics
    • IllustratorDesign
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • QuipCollaboration
    • AirtableCollaboration

Location

Though we're a hybrid-first company, our downtown Boston HQ is conveniently located next to South Station and Downtown Crossing T stops, and surrounded by endless lunch and post-work spots!

An Insider's view of LogRocket

What are some social events your company does?

At LogRocket, we love our events! From game nights to happy hours to sunset harbor cruises, we're always looking for an excuse to get together with our growing team and celebrate our accomplishments.

Lauren

People Operations

What projects are you most excited about?

One of the things that makes being an engineer at LogRocket unique is that we are creating a product for other developers and product teams. It’s a great feeling to build a feature that you’re excited about, and then see customers immediately start using it. That sense of connection with our users keeps our work exciting every day.

Brendan

Engineering Manager

What are some things you learned at the company?

Working at LogRocket has provided me with a genuinely unique startup experience. Being part of a team that's building a fast-growing product in a snowballing space has taught me to be adaptable, resilient, and make the most out of the resources around me. I've also learned what it takes to build something from the ground up. It's like a mini MBA!

Alejandro

Account Executive

What is your vision for the company?

LogRocket's mission has always been to make every experience on the web as perfect as possible. We feel that the COVID-19 pandemic has accelerated the wave of digital transformation and we’re excited to continuing building best-in-class tools for our customers so they can build the best experience for their users.

Matt

CEO/CoFounder

How do you collaborate with other teams in the company?

On the Customer Success team, we're able to collaborate with just about every team in the organization, particularly Sales, Engineering, Product, and Support. We'll work with Sales to understand the specifics of a new account, Product to help share the roadmap vision, and Support/Engineering to communicate customer needs and expectations.

Amy

Director of Customer Success

What are LogRocket Perks + Benefits

LogRocket Benefits Overview

Our team is a diverse group who bring an eclectic set of experiences from Google, Meteor, Drift, HubSpot, MIT and Columbia. We enjoy lunch together every day in our airy downtown Boston office, learning more about each other at our Show and Tells, and hosting our friends during #logrocketeer events. We focus on building our software with care and craftsmanship -- our engineering blog posts (https://blog.logrocket.com/) give you a taste of that -- and we welcome talented people from all backgrounds. Many of us have important spaces in our lives -- whether it be family, social organizations, schools, or former companies -- and we're doing all we can to make LogRocket another one.

Culture
Volunteer in local community
Frequent opportunities for employees to take time from work to volunteer at local organizations
Partners with nonprofits
Monthly donations to local and national nonprofits
Open door policy
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Quarterly DE&I meetings to discuss hiring and organizational practices
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Team workouts
Financial & Retirement
401(K)
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Company-sponsored happy hours
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Continuing education stipend

More Jobs at LogRocket

Easy Apply
By clicking Apply Now you agree to share your profile information with the hiring company.
Learn more about LogRocketFind similar jobs like this