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Data Analytics Intern

| Greater Boston Area

Company Description

Have you imagined working in an environment driven by a passion and desire to not only outperform, but also outbehave the market? Since 2009, Flywire has been that company, creating solutions that break barriers, and teams that always look at the next disruptive way to move Flywire and its customers into the next phase of global payment solutions.

Job Description

We, at Flywire, are looking for a smart, analytical thinker who’s excited to tackle tough questions through data! As our Business Insights Associate, you will work within the Data Analytics team to implement analytics plans, develop and maintain various business dashboards, and support ad hoc analysis as required. Your work will be visible to the entire organization and directly impact customer satisfaction and operational efficiency.

Key responsibilities:

  • Work with Product, User Experience, SEO, and Customer Success teams to identify and develop requirements for user interaction and experience measurement

  • Leverage tools like Google Analytics, Heap, and Mixpanel to instrument events for measurement; use the collected data to build customer journey funnels

  • Build business and customer insight reports by manipulating data using SQL, R, and Python, and build report dashboards using tools like Tableau; embed these dashboards into internal sites like wiki and Salesforce

  • Apply machine learning and deep learning techniques to reveal insights into customers and client interactions; using insights, build recommendations to optimize the product, improve the customer experience, and guide client acquisition, treasury operations, and new sales

  • Work closely with Data Sciences Manager to recommend enhancements in tools, processes, and infrastructure to meet analytics requirements of new business and fellow FlyMates

Qualifications

Minimum FlyMate Qualifications:

  • Graduate degree candidate with a background in statistics, math, or physics

  • An interest in data mining and data driven decision making; enthusiasm for learning new data analysis tools and techniques

  • Experience in R scripting to perform data cleansing and basic data analysis

  • An understanding of manipulating data using SQL and table optimization

  • Experience authoring interactive and repeatable reports in Tableau

  • Strong communication skills: You can make even the most complex data easy to comprehend

Additional Information

With over 30 nationalities across 9 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • Ruby on RailsFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • SalesforceCRM
    • MarketoLead Gen

Location

Our office is conveniently located next to the Park Street train stop and overlooks the Boston Common with views of the State House.

An Insider's view of Flywire

How would you describe the company’s work-life balance?

This is a team that has fun and gets the job done. Flexible schedules and generous PTO are huge factors, but Flywire goes beyond that by fostering a fun, family-friendly environment. I love working in an atmosphere where work and friends and family seem to all blend together.

Taylor

Talent Acquisition Specialist

How does the company support your career growth?

The exposure Flywire gives to all sectors of the business has made the most valuable impact on my career. Working cross-functionally with Flymates from other teams and other countries allowed me to broaden my scope and expand my skills. You learn to be agile and to adapt quickly to change, which has made me a better version of myself as a worker.

Rachel

Program Manager-Global Partnerships

How do you empower your team to be more creative?

With the many different personalities and styles on my Team, I don’t employ a template for building or maintaining relationships with our partner schools. This 'thinking outside of the box’ approach allows for innovation, imagination, and resourcefulness. As a result, our message is consistent but the delivery is unique and personalized.

Jim

Relationship Management Lead - East

What’s the vibe like in the office?

The vibe in the Boston office is ‘work hard, play hard.’ Boston Flymates are extremely passionate about what they do and what they represent, which for me as a relatively new Flymate is so motivating and inspiring. I’ve never worked at a place where its people were so welcoming and always eager to help in any way they can!

Yen

Customer Success Associate

What are Flywire Perks + Benefits

Flywire Benefits Overview

Flywire is proud to be one of Built In Boston's 100 Best Places to Work.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K) Matching
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
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