Consumer Insights Intern, Robotics Innovation Program
Must be able to work June - August, full time, onsite in Needham, MA
The Robotics Innovation Consumer Insight Intern will be front-line support for the growing demands of the Consumer Insights organization within Shark Robotics. This role will provide an introduction into consumer research principles and tasks. As the Innovation CI Intern, you will gain hands on experience leveraging Clarabridge, a VOC natural language processing platform in addition to designing, executing and summarizing qualitative, and quantitative primary research. Throughout the internship, you will partner closely with the Consumer Insights and Engineering teams including a fellow Engineering summer intern in support of a new proof of concept.
Essential Functions
At Shark, we have a critical mission of developing compelling 5-star products and services. To that end you will:
· Use Clarabridge to analyze and organize qualitative consumer feedback and provide the 2021 Summer Innovation team with high level awareness of comment trends and counts
· Partner with the 2021 Summer Innovation team and develop and analyze surveys to help answer key research questions
Read and analyze consumer comments to create preliminary trend reports
Observe users and perform primary research
View consumer videos to highlight and clip key quotes and habits
· Screen survey links prior to launch to ensure the content programmed matches original documents
· Coordinate the research logistics between analysts and platform providers to ensure timely and accurate execution
· The ideal candidate will have completed 2+ years in an Analytical program or social science degree program (e.g. biology, math, statistics, economics, psychology, sociology) or a marketing major with an excellent academic record
· 2021 Grads will be considered for a post grad internship
· Open and enthusiastic to learn how to use Clarabridge in addition to more traditional CI research
· Naturally inquisitive and have strong project management skills.
· Builds understanding and trust with others by meeting commitments and using strong communication skills
· Identifies the needs & expectations of others (personal & business) and acts upon them.
· Leverages strong organizational and analytical skills to synthesize information from various sources focusing on relevancy and impact opportunity.
· Thrives in a hands-on, dynamic, agile environment.
· Effectively manages shifting priorities, resources. Understands that not all paths are defined and leverages his/ her experience to create” and add value.
At SharkNinja, our purpose is to positively impact people’s lives every day in every home around the world! We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. We thrive on passion and innovation, and are looking for great people, with great ideas, who want to build the next big thing and develop whilst they do. At SharkNinja, Diversity, Equity, and Inclusion is vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja’s innovation every day.
We support ALL of our associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.
SharkNinja is committed to the full inclusion of all qualified individuals. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
At SharkNinja, our purpose is to positively impact people’s lives every day in every home around the world. We work very hard to provide our consumers with high quality, exciting 5-star products that make life easier. We thrive on passion and innovation, and are looking for great people, with great ideas, who want to create the next big thing. We take a team approach to our projects, where everyone has a voice. We want individuals to push limits, look outside the box and think the unthinkable. With the explosive growth we have been experiencing, we’re looking for motivated individuals to join us on our exciting journey. People need to think big, move fast and want to make a significant impact. Are you ready?