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Simply Business

Insurance Product Manager

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Hybrid
Boston, MA, USA
Hybrid
Boston, MA, USA

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As a Licensed Service Agent, you will be the main contact for customer inquiries, assisting with policy questions, renewals, and cancellations while ensuring a positive experience.
Top Skills: Zendesk Customer Service Software
Who Are We?

Simply Business is a digital insurance brokerage that specializes in one thing: protecting the businesses our customers are working hard to build. We’re doing this by simplifying the insurance-buying process for all small businesses, blending together a combination of technology, data, and insurance knowledge. Our proprietary technology platform allows small business owners to easily search and compare quotes from over 20 top-rated insurance providers, customize their coverage, and purchase and access their policies – all online.

Founded in the UK in 2005, Simply Business is an insurtech pioneer with nearly 20 years of experience supporting small businesses. Simply Business is passionate about building an outstanding product for our customers – one that empowers their entrepreneurial spirits.

More importantly, we’re doing it all while taking care of our people. We’ve consistently been named a best place to work, including most recently ranking in Built In’s 2025 Best Companies to Work for in the US (Top 100), and Best Places to Work in Boston.

We want team members who have the drive to challenge boundaries. If you’re smart and passionate about delivering brilliant customer experiences, we’d love to hear from you.

Job CategoryProductPosition TypePermanentCompensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range$85,600.00 - $141,200.00Target Openings1What Is the Opportunity?As an Insurance Product Manager at Simply Business, you are the bridge between complex insurance mechanics and a seamless customer experience. You don't just manage a backlog; you own the strategy that provides peace of mind and choice for small business owners. Whether you are beginning your product journey or are a seasoned portfolio lead, you will drive a roadmap that balances regulatory rigor with innovative, profitable growth.What Will You Do?
  • Product Vision: You clarify the purpose of our product goals, ensuring they focus on providing peace of mind and choice for small businesses. You drive a roadmap that balances customer ease with business health.

  • Delivery & Agile: You own the full product lifecycle. You build the business case for new features and lead the team through "test-and-learn" cycles.

  • Compliance: You act as the bridge between departments, navigating complex filings and carrier requirements to keep us moving safely.

  • Market Intelligence: You dive deep into competitor pricing and features, ensuring Simply Business stays relevant and attractive to our customers.

How you’ll do it 

  • You’re a bridge-builder. You align different teams (Tech, Marketing, Legal) behind a single, actionable plan.

  • You’re a persuasive storyteller. You break down big, complex ideas into clear messages for stakeholders at all levels.

  • You help others grow. You mentor junior team members and find ways to make our internal processes better and faster.

What Will Our Ideal Candidate Have?

  • Experience with SQL and data visualization software like Looker and Amplitude to provide clear insights that help us make better decisions for our customers. 

  • 7+ years in P&C with 5+ years in Product. Have successfully managed state portfolios and a strong understanding of what drives profitable growth.

  • Degree in Finance, Economics or Statistics. Professional certifications and insurance expertise preferred.

What Is in It for You?

Here are some of the great benefits and perks that come from being a Simply Business employee:

  • Group plan for medical, dental, vision, and prescription drug coverage.

  • Short term disability, long term disability, and life insurance coverage.

  • Participation in the Company’s bonus program-Participation in 401(k) plan with a 5% employer match.

  • Commuter benefits to help cut down on parking and public transit costs.

  • 25 days of vacation time plus 10 sick days and 10 company holidays.

  • A genuine investment in your learning and development-Regular team outings and volunteer opportunities. 

  • An awesome office space.

  • A hybrid working model, giving our employees great choice and flexibility to work in a way that’s best for their particular job, their teams, and their lives.

Employment Practices

Simply Business is an equal opportunity employer. We’re committed to welcoming and helping employees grow within an inclusive & diverse culture.

HQ

Simply Business Boston, Massachusetts, USA Office

We are located in downtown Boston, accessible to every line on the T and surrounded by a lot of history and a lot of great places to grab lunch.

What you need to know about the Boston Tech Scene

Boston is a powerhouse for technology innovation thanks to world-class research universities like MIT and Harvard and a robust pipeline of venture capital investment. Host to the first telephone call and one of the first general-purpose computers ever put into use, Boston is now a hub for biotechnology, robotics and artificial intelligence — though it’s also home to several B2B software giants. So it’s no surprise that the city consistently ranks among the greatest startup ecosystems in the world.

Key Facts About Boston Tech

  • Number of Tech Workers: 269,000; 9.4% of overall workforce (2024 CompTIA survey)
  • Major Tech Employers: Thermo Fisher Scientific, Toast, Klaviyo, HubSpot, DraftKings
  • Key Industries: Artificial intelligence, biotechnology, robotics, software, aerospace
  • Funding Landscape: $15.7 billion in venture capital funding in 2024 (Pitchbook)
  • Notable Investors: Summit Partners, Volition Capital, Bain Capital Ventures, MassVentures, Highland Capital Partners
  • Research Centers and Universities: MIT, Harvard University, Boston College, Tufts University, Boston University, Northeastern University, Smithsonian Astrophysical Observatory, National Bureau of Economic Research, Broad Institute, Lowell Center for Space Science & Technology, National Emerging Infectious Diseases Laboratories

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